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Search - "business continuity"
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This is my most ridiculous meeting in my long career. The crazy thing is I have witnessed this scenario play out many times during my career. Sometimes it sits in waiting for a few years but then BOOM there it is again and again. In each case the person that fell into the insidious trap was smart and savvy but somehow it just happened. The outcomes were really embarrassing and in some cases career damaging. Other times, it was sort of humorous. I could see this happening to me and I never want it to happen to you.
Once upon a time in a land not so far away there was a Kickoff Meeting for an offsite work area recovery exercise being planned for our Oklahoma locations. Eleven Oklahoma high ranking senior executives were on this webinar plus three Enterprise IT Directors (Ellen, Jim and Bob) who would support the business from the systems side throughout the exercise.
The plan was for Sam Otto, our Midwest Director of Business Continuity to host this webinar. Sam had hands-on experience recovering to our third party recovery site vendor and he always did a great job. He motivated people to attend the exercise with the coolest breakfasts and lunches you could imagine. Donuts, bagels, pizza, wings, scrumptious salads, sandwiches, beverages and desserts. He was great with people and made it a lot of fun.
At the last minute Charles 'Don't Call Me Charlie' Ego-Smith, the Global Business Continuity Senior Vice President, decided to grand-stand Sam. He demanded the reins to the webinar. Pulled a last-minute power-play and made himself the host and presenter. You have probably seen the move at some point in your career. I guess the old saying, 'be careful what you wish for' has some truth to it - read on and let me know if you devRanters agree...
So, Charlie, I mean Charles, begins hosting the session and greets all of the attendees. Hey, good so far! He starts showing some slides in the PowerPoint presentation and he fields a few questions, comments and requests from the Oklahoma executives. The usual easy to handle requests such as, 'what if we are too busy to do recover all systems', 'what if we recover all of our processes from home', 'what if we have high profile visitors that month?' Hey you can't blame them for trying. You are probably thinking to yourself, 'been there - heard that!' But luckily our experienced team had anticipated the push-back. Fortunately, Senior Management 'had our backs' and committed that all processes and systems must participate and test - so these were just softball requests, 'easy-peasy' to handle. But wait, we are just getting started!
Now the fireworks begin. Bob, one if the Enterprise IT directors started asking a bunch of questions. Well, Charles had somewhat of a history with Bob from previous exercises and did not take kindly to Bob's string of questions. Charles started getting defensive and while Bob was speaking Charles started IM'ing. He's firing off one filthy message after another to me and our teammate Sam.
'This idiot Bob is the biggest pain in the ass that I ever worked with'; 'he doesn't know shit', 'he never shuts the f up', 'I wanna go over to his office and kick his f'in ass...!'
Unfortunately...the idiot Charles had control of the webinar and was sharing his screen so every message he sent was seen by all of the attendees! Yeah, everyone including Bob and the Senior Oklahoma executives! We could not instant message him to stop as everyone would have seen our warnings, so we tried to call Charles' cell phone and text him but he did not pick up. He just kept firing ridiculously embarrassing dirty IM messages and I guess we were all so stunned we just sat there bewildered. We finally bit the bullet and IM'ed him to STOP ALREADY!!! Whoa, talk about an embarrassing silence!
I really felt sorry for Bob. He is a good guy. Deservedly, Charlie 'Yes I am going to call you CHARLIE' got in big time hot water after the webinar with upper management. For one reason or another he only lasted another year or so at our company. Maybe this event played a part in his demise.
So, the morale is, if you use IM - turn it off during a webinar if you are the host. If you must use it, be really careful what you say, who you say it to and pray nothing embarrassing or personal is sent to you for everyone to see.
Quick Update - During the past couple of months I participated on many webinars with enterprise software vendors trying to sell me expensive solutions. Most of the vendors had their IM going while doing webinars and training. Some very embarrassing things came flying across our screens. You learn a lot reading those messages when they pop-up on the presenters' screen, both personal and business related. Some even complaints from customers!
My advice to employees and vendors is to sign-out of IM before hosting a webinar. Otherwise, it just might destroy your credibility and possibly your career.5 -
I really enjoy my old Kindle Touch rather than reading long pdf's on a tablet or desktop. The Kindle is much easier on my eyes plus some of my pdf's are critical documents needed to recover business processes and systems. During a power outage a tablet might only last a couple of days even with backup power supplies, whereas my Kindle is good for at least 2 weeks of strong use.
Ok, to get a pdf on a Kindle is simple - just email the document to your Kindle email address listed in your Amazon –Settings – Digital Content – Devices - Email. It will be <<something>>@kindle.com.
But there is a major usability problem reading pdf's on a Kindle. The font size is super tiny and you do not have font control as you do with a .MOBI (Kindle) file. You can enlarge the document but the formatting will be off the small Kindle screen. Many people just advise to not read pdf's on a Kindle. devRanters never give up and fortunately there are some really cool solutions to make pdf's verrrrry readable and enjoyable on a Kindle
There are a few cloud pdf- to-.MOBI conversion solutions but I had no intention of using a third party site my security sensitive business content. Also, in my testing of sample pdf's the formatting of the .MOBI file was good but certainly not great.
So here are a couple option I discovered that I find useful:
Solution 1) Very easy. Simply email the pdf file to your Kindle and put 'convert' in the subject line. Amazon will convert the pdf to .MOBI and queue it up to synch the next time you are on wireless. The final e-book .MOBI version of the pdf is readable and has all of the .MOBI options available to you including the ability for you to resize fonts and maintain document flow to properly fit the Kindle screen. Unfortunately, for my requirements it did not measure-up to Solution 2 below which I found much more powerful.
Solution 2) Very Powerful. This solution takes under a minute to convert a pdf to .MOBI and the small effort provides incredible benefits to fine tune the final .MOBI book. You can even brand it with your company information and add custom search tags. In addition, it can be used for many additional input and output files including ePub which is used by many other e-reader devices including The Nook.
The free product I use is Calibre. Lots of options and fine control over documents. I download it from calibre-ebook.com. Nice UI. Very easy to import various types of documents and output to many other types of formats such as .MOBI, ePub, DocX, RTF, Zip and many more. It is a very powerful program. I played with various Calibre options and emailed the formatted .MOBI files to my Kindle. The new files automatically synched to the Kindle when I was wireless in seconds. Calibre did a great job!!
The formatting was 99.5% perfect for the great majority of pdf’s I converted and now happily read on my Kindle. Calibre even has a built-in heuristic option you can try that enables it to figure out how to improve the formatting of the raw pdf. By default it is not enabled. A few of the wider tables in my business continuity plans I have to scroll on the limited Kindle screen but I was able to minimize that by sizing the fonts and controlling the source document parameters.
Now any pdf or other types of documents can be enjoyed on a light, cheap, super power efficient e-reader. Let me know if this info helped you in any way.4 -
Hey this 'recruiter' texted me a job in Iowa. Glad he texted it. I would not want to miss out on it. Also glad he grammar checked it. Wow double whammy!
I am sure Iowa is a nice place but I live in NY. Tough commute. Glad he did his homework - 'This is Ruchi for Arete Technologies I have job opportunitie for you position is Business Continuity Manager. Location is Des Monies,IA.let me know'1 -
Business Continuity / DR 101...
How could GitLab go down? A deleted directory? What!
A tired sysadmin should not be able to cause this much damage.
Did they have a TESTED dr plan? An untested plan is no plan. An untested plan does not count. An untested plan is an invitation to what occurred.
That the backups did not work does not cut it - sorry GitLab. Thorough testing is required before a disruptive event.
Did they do a thorough risk assessment?
We call this a 'lesson learned' in my BC/DR profession. Everyone please learn by it.
I hope GitLab is ok.2 -
Who the fick asks for BPMN diagrams, Disaster Recovery diagrams and Business Continuity Plan for a SaaS product that is deployed in cloud (Azure) ??
This is a simple app/dashboard that just showcases some data in fancy charts. It shows the data YOU feed. Why do you need BPMN diagram? What am I supposed to put? "Client loads data" and "user sees data"?
I already linked Azure's page on DR. Do yiu want me to copy-paste the contents from that link?
Clients are too much PITA!!!1 -
In final stage of vendor analysis review for new Enterprise Business Continuity tool. Teching out finalists now in sandbox. Will report analysis recap when completed.