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Search - "customer experience"
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Sit down before you read this.
So I interviewed a guy for a "Support Engineer" internship position.
Me and the team lead sit down and are waiting for him to enter, but apparently he's actually making a coffee in the kitchen.
This isn't exactly a strike since the receptionist told him that he can go get a drink, and we did too. It's just always expected for him to get a glass of water, not waste 3 minutes brewing a coffee.
In any case he comes in, puts the coffee on the table, then his phone, then his wallet, then his keys and then sits on our side of the table.
I ask him to sit in front of us so we can see him. He takes a minute to pack and tranfer himself to the other side of the table. He again places all of the objects on the table.
We begin, team lead tells him about the company. Then I ask him whether he got any questions regarding the job, the team or the company . For the next 15 minutes he bombards us with mostly irrelevant and sometimes inappropriate questions, like:
0: Can I choose my own nickname when getting an email address?
1: Does the entire department get same salaries?
2: Are there yoga classes on Sundays only or every morning?
3: Will I get a car?
4: Does the firm support workspace equality? How many chicks are in the team?
5: I want the newest grey Mac.
And then.. Then the questions turn into demands:
6: I need a high salary (asks for 2.5 more than the job pays. Which is still a lot).
I ask him why would he get that at his first job in the industry (remind you, this is an internship and we are a relatively high paying company).
He says he's getting paid more at his current job.
His CV lists no current job and only indicates that he just finished studying.
He says that he's working at his parent's business...
Next he says that he is very talented and has to be promoted very quickly and that we need to teach him a lot and finance his courses.
At this point me and the team lead were barely holding our laughs.
The team lead asks him about his English (English is not our native language).
He replies "It's good, trust me".
Team lead invites him for an English conversation. Team lead acts like a customer with a broken internet and the guy is there to troubleshoot. (btw that's not job related, just a simple scenario)
TL: "Hello, my name is Andrew, I'm calli..."
Guy: *interrupts* "Yes, yes, hi! Hi! What do you want?"
TL: "Well, if you let me fi..."
Guy: "Ok! Talk!"
TL: "...inish... My internet is not working."
Guy: "Ok, *mimics tuning a V engine or cooking a soup* I fixed! *points at TL* now you say 'yes you fixed'".
Important to note that his English was horrible. Disregarding the accent he just genuinely does not know the language well.
Then he continiues with "See? Good English. Told you no need to check!".
After about half a minute of choking on out silent laughter I ask him how much Python experience he has (job lists a requirement of at least 1 year).
He replies "I'm very good at object oriented functional programming".
I ask again "But what is your experience? Did you ever take any courses? Do you have a git repository to show? Any side.."
*he interrupts again* "I only use Matlab!".
Team lead stands up and proceeds to shake his hand while saying "we will get back to you".
At last the guy says with a stupid smile on his face "You better hire me! Call me back tomorrow." Leaves TL hanging and walks away after packing his stuff into the pockets.
I was so shocked that I wasn't even angry.
We both laughed for the rest of the day though. It was probably the weirdest interview I took part at.35 -
Replace the teachers with no real world experience with part-time workers that are still active in IT.
I had this last year in my final year of vocational education and it was amazing, I had two teachers running their business two days a week and teaching us everything on the three remaining days.
I learnt about oop without dogs and cats, I learnt to extract information from invoices to be able to create an invoicing system without being misled by customers, and much more.
Second thing would also be something we did in my previous education. It was called "learning productively".
Basically, companies would give a project to the school and students could pick one to do for a few months. You had to have meetings with the customer, you had to give presentations and it wasn't another fucking calculator.
I've had the pleasure of working with a big corporation like this and learnt a ton in my first year.
These were extremely valuable, I think I'd still be a piece of shit developer without any knowledge on how to actually develop a full system and how to manage a project as a dev.
Peace6 -
My experience with Adobe...
(I recently moved to Canada)
Me: I want to give you money. (Tries to pay with Canadian card)
Adobe: Sorry, you have a US account, you must use a US card.
Me: Okay, what are my options to pay with my Canadian card?
Adobe: We have to delete your US account and create a Canadian one.
Me: Okay... Why can't you just switch the country from US to Canada on my account?
Adobe: *bullcrap response*
Me: Okay, delete it and transfer everything.
*Kicks me out of the chat.
*I log back in. Try to reconnect to customer service chat.
Adobe: AdobeID unable to participate in chat.
*I'm 30 minutes into this ordeal
Me: (to myself) I could literally torrent this program in 5 minutes 🤔
Lesson: if a company wants people to not torrent their software make it easier for a willing fucking customer to buy your software!
Since the chat doesn't work anymore, I called customer service and am still on hold.... 😤😤😤
Why does the internet have borders?11 -
!rant
New job (first CS job).
Day 1: Install Ubuntu
Day 2: Dev said "it was so cute when he asked if he could uninstall windows." Also, first pair programming with engineer of 12 years. First commit (he did all the work, I just tried keeping up."
Day 3: "Here, try this bug " nearly get there. Have to leave early. Team event (Group VR experience, was wicked fun with drinks afterwards. Turns out boss man is a total bad ass. Swam with sharks and giant Wales)
Day 4: Fix bug. Notice odd behaviour. Fix that too. (All on my own). Code review: "This, that but works and is good." Get asked if I want to go to customer to do A, B and C. Tell Boss I only know B. He said "Tell me what you need for A and C."
I'm so God damn happy.8 -
Why are job postings so bad?
Like, really. Why?
Here's four I found today, plus an interview with a trainwreck from last week.
(And these aren't even the worst I've found lately!)
------
Ridiculous job posting #1:
* 5 years React and React Native experience -- the initial release of React Native was in May 2013, apparently. ~5.7 years ago.
* Masters degree in computer science.
* Write clean, maintainable code with tests.
* Be social and outgoing.
So: you must have either worked at Facebook or adopted and committed to both React and React Native basically immediately after release. You must also be in academia (with a masters!), and write clean and maintainable code, which... basically doesn't happen in academia. And on top of (and really: despite) all of this, you must also be a social butterfly! Good luck ~
------
Ridiculous job posting #2:
* "We use Ruby on Rails"
* A few sentences later... "we love functional programming and write only functional code!"
Cue Inigo Montoya.
------
Ridiculous job posting #3:
* 100% remote! Work from anywhere, any time zone!
* and following that: You must have at least 4 work hours overlap with your coworkers per day.
* two company-wide meetups per quarter! In fancy places like Peru and Tibet! ... TWO PER QUARTER!?
Let me paraphrase: "We like the entire team being remote, together."
------
Ridiculous job posting #4:
* Actual title: "Developer (noun): Superhero poised to change the world (apply within)"
* Actual excerpt: "We know that headhunters are already beating down your door. All we want is the opportunity to earn our right to keep you every single day."
* Actual excerpt: "But alas. A dark and evil power is upon us. And this… ...is where you enter the story. You will be the Superman who is called upon to hammer the villains back into the abyss from whence they came."
I already applied to this company some time before (...surprisingly...) and found that the founder/boss is both an ex cowboy dev and... more than a bit of a loon. If that last part isn't obvious already? Sheesh. He should go write bad fantasy metal lyrics instead.
------
Ridiculous interview:
* Service offered for free to customers
* PHP fanboy angrily asking only PHP questions despite the stack (Node+Vue) not even freaking including PHP! To be fair, he didn't know anything but PHP... so why (and how) is he working there?
* Actual admission: No testing suite, CI, or QA in place
* Actual admission: Testing sometimes happens in production due to tight deadlines
* Actual admission: Company serves ads and sells personally-identifiable customer information (with affiliate royalties!) to cover expenses
* Actual admission: Not looking for other monetization strategies; simply trying to scale their current break-even approach.
------
I find more of these every time I look. It's insane.
Why can't people be sane and at least semi-intelligent?18 -
LinkedIn is an alternative reality unhooked from the rest of the world, where hypocrisy and arrogance meet, creating Leaders, Experts and Analysts.
- Every company is an industry leader globally.
- Every offer is life-changing.
- Every normal person suddenly is an expert in his field
- Each candidate is an expert in time management, customer relationships, and software development priorities.
- They are all happy to share their achievements in a disinterested way
- They all deal with important issues, with great reflections on the meaning of life and reality around us
- Each written post usually starts with a question followed by a life experience
- Companies are dynamic, they change their internal processes on a daily basis
Please shoot me, I've had enough of this shit.
- Few companies are leaders globally
- The offers you make are traps and I always have to look for where the bullshit is.
- You're not an expert in your field if you've been doing the same thing for 10 years without moving your ass out of that chair.
- If you were a time management expert, I wouldn't have to call you every week for unresolved tasks, and I wouldn't even have to do 150 meetings to postpone the goals set. Exactly what is your experience with the customer? Because by heart shutting up and always saying yes is not a good way to get the job done.
- I have great news for you. Nobody gives a shit about your work successes. At most they're envious.
- If you really are such a deep and introspective person... how the fuck is it that working with you is hell?
- Copying a quote from a website and then building a narrative on it doesn't automatically make you a superstar
- Companies, especially the largest ones, take years to change and if they do it is because there is the economic motivation behind it, not because they are visionaries.
This rant was written by scrolling through my LinkedIn feed.15 -
Sales manager: Hi all, we are launching a new internal hackathon. Form up a team with the right expertise to help with address the problem statement and get going!
Me: what’s the problem statement?
Sales manager: you have to sign up first. There’s proprietary company info with our plans for next year involved. You have to agree to terms and conditions before continuing. Legal say so.
Me:
*signs up*,
*fills in docU-sign*,
*clicks through 3 other screens*
Ok let’s see this problem statement.
“What new and magical customer experience can you create and launch to win in our markets”
... that’s not a fucking problem statement ... and why the fuck does that require filling out a docu-sign form to see?
I REALLY fucking hate legal / sales people. Wasting everyone’s time.4 -
Apparently, part of being a software engineer means knowing how to read minds and do other people's jobs.
While implementing a user story for marketing, we found some associated features that, according to the database, have not been used for years. We tell them this. We do the courtesy of asking, "Hey, is there anything on the site that is utilizing these features? We'd like to clean up the DB."
"We don't know."
Engineering suggests, "Ok, lets turn the feature off, then, and see if anyone complains. It's been years according to the DB."
Marketing gets angry and hostile and says, "That's not the way to do things!"
I don't vocalize, "Well, not knowing how to do your own damned job is not the way to do things."
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Marketing asks us to integrate a third party feature to the site. We ask, "Ok, what page do you want it on, and what information do you want to collect, and what should it look like?"
"I don't know. You're engineering. You tell us."
We implement it as best we can.
Marketing says, "HEY! This isn't done right! It's missing this and this and this!"
"Did you ask us to implement that? According to the user story, it passes acceptance criteria."
Marketing says, "I thought you would just know that! I didn't know it was a separate thing. Just put it on all the pages, then. You guys really should know the site better."
Engineering gets angry and hostile
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Marketing says, "We need this removed from the site."
Engineering replies, "We have a GUI for that. Just go to this URL and you can do it yourself."
Marketing replies, "Well, if that's a really complicated thing, can you just run a script against the DB?"
Engineering says, "If we've built a UI for you, we really shouldn't be executing SQL scripts directly against the DB."
Marketing gets angry and hostile.
-
Engineering tries asking nicely.
"Marketing, if you want us to add new stuff to the site, or change stuff, please tell us what it is and where it should go and what the customer experience should be like."
Marketing replies, "We don't know the site that well. We are leaning on you to tell us."
I do not vocalize, all while trying to keep my eyes from bulging out of my head, my face red with rage, "YOU ARE IN CHARGE OF SELLING SHIT ON A WEBSITE THAT YOU KNOW NOTHING ABOUT. YOU ARE ASKING FOR CHANGES TO SOMETHING YOU DON'T EVEN UNDERSTAND. WHAT IS WRONG WITH THIS PICTURE?"
Engineering is angry and hostile.3 -
When you start a new job as a Senior Developer, and start asking questions about the code, and you have these collections of conversations with other front-end people:
Exhibit 1:
Me: Ahh so I see the filtering and pagination is all done with Javascript in the front end...
Random dev: No, it's done with Angular.
Exhibit 2:
Me: I think we should add frontend pagination to this page. There will be too many elements on it if you're a customer with 2000 servers.
Random dev: Don't bother, there's no pagination in the API call... So that will not gain any performance.
Me: But it wouldn't take long to implement and it would improve the user experience, why would you want to show ALL the elements, when you have an option not to... Also, it WILL be a major performance hit, especially on mobile.
Random dev: People will use search anyway.
😥🔪
Also, there are no coding standards, every file looks different, and my opinion is being disregarded in everything, and I thought my last job was bad...
Seriously how are some people hired as front-enders?
Since I just took this job, I feel obligated to stay a couple of months... But hey, don't cry for me, I might have more rants for you. 😂
Sorry for the long rant, here's cake: 🍰5 -
Yesterday the web site started logging an exception “A task was canceled” when making a http call using the .Net HTTPClient class (site calling a REST service).
Emails back n’ forth ..blaming the database…blaming the network..then a senior web developer blamed the logging (the system I’m responsible for).
Under the hood, the logger is sending the exception data to another REST service (which sends emails, generates reports etc.) which I had to quickly re-direct the discussion because if we’re seeing the exception email, the logging didn’t cause the exception, it’s just reporting it. Felt a little sad having to explain it to other IT professionals, but everyone seemed to agree and focused on the server resources.
Last night I get a call about the exceptions occurring again in much larger numbers (from 100 to over 5,000 within a few minutes). I log in, add myself to the large skype group chat going on just to catch the same senior web developer say …
“Here is the APM data that shows logging is causing the http tasks to get canceled.”
FRACK!
Me: “No, that data just shows the logging http traffic of the exception. The exception is occurring before any logging is executed. The task is either being canceled due to a network time out or IIS is running out of threads. The web site is failing to execute the http call to the REST service.”
Several other devs, DBAs, and network admins agree.
The errors only lasted a couple of minutes (exactly 2 minutes, which seemed odd), so everyone agrees to dig into the data further in the morning.
This morning I login to my computer to discover the error(s) occurred again at 6:20AM and an email from the senior web developer saying we (my mgr, her mgr, network admins, DBAs, etc) need to discuss changes to the logging system to prevent this problem from negatively affecting the customer experience...blah blah blah.
FRACKing female dog!
Good news is we never had the meeting. When the senior web dev manager came in, he cancelled the meeting.
Turned out to be a hiccup in a domain controller causing the servers to lose their connection to each other for 2 minutes (1-minute timeout, 1 minute to fully re-sync). The exact two-minute burst of errors explained (and proven via wireshark).
People and their petty office politics piss me off.2 -
*dad's w10 computer running super slow*
*checks task manager*
100% disk usage
*checks whatever-the-advanced-system-monitor-is-called*
*Compattelrunner.exe is at the top of the list in disk usage*
*searches online to find what the hell that is*
"Compattelrunner.exe collects program telemetry information if opted in to the Microsoft EatASackOfDicks Customer Experience Fuckup"
Telemetry is supposed to be disabled on this computer.
What the fuck Microsoft, if you want to straight out lie to my face as a customer at least try to not be so obvious that you basically lock down my computer with your telemetry shit.3 -
Hello everyone, this is my first time here so hi! I want to tell you all a story about my current situation.
At 18 while in the military I was able to get my first computer, it was a small hp pavilion laptop with windows 7. The system would crash constantly, even though I would only use it for googling stuff and using fb to talk to people. 5 months after I got it and continuously hated it decided to find out why and who could I blame (other than myself) for the system making me do the ctrl alt del dance all the time....
Found out that there are people called computer programmers that made software. Decided to give it a go since I had some free time most days. Started out with c++ because it was being recommended in some websites. Had many "oh deeeeer lord" moments. After not getting much traction I decided to move to Java which seemed like an easier step than C++. Had fun, but after some verbosity I decided to move into more dynamic lands. Tried JS and since at the time there was no Node and I was not very into the idea of building websites I decided to move into Python, Ruby, PHP and Perl and had a really great time using and learning all of them. I decided to get good in theoretical aspects of computer programming and since I had a knack for math I decided to get started with basic computer science concepts.
I absolutely frigging loved it. And not only that, but learning new things became an obsession, the kind that would make me go to bed at 02:40 am just to wake up at 04:00 or 06:00 because the military is like that. I really wanted to absorb as much as I could since I wanted to go to college for it and wanted to be prepared since I did not wanted to be a complete newb. Took Harvard CS50, Standford Programming 101 with Java, Rice's Python course and MIT's Python programming class. I had so much fun I don't regret it one bit.
By the time I got to college I had already made the jump to Linux and was an adept Arch user, Its not that it was superior or anything, but it really forced me to learn about Linux and working around a terminal and the internals of the system to get what I want. Now a days I settle for Fedora or Debian based systems since they are easier and time is money.
Uni was a breeze, math was fun and the programming classes seemed like glorified "Hello World" courses. I had fun, but not that much fun, most of my time was spent getting better at actual coding. I am no genius, nor my grades were super amazing(I did graduate with honors though) but I had fun, which never really happened in school before that.
While in school I took my first programming gig! It was in ASP.NET MVC, we were using C#, I got the job through a customer that I met at work, I was working in retail during the time and absolutely hated it. I remember being so excited with the gig, I got to meet other developers! Where I am from there aren't that many and most of them are very specialized, so they only get concerned with certain aspects of coding (e.g VBA developers.....) and that is until I met the lead dev. He was by far one of the biggest assholes I had ever met in my life. Absolutely nothing that I would do or say made hem not be a dick. My code was steady, but I would find bugs of incomplete stuff that he would do, whenever I would fix it he would belittle me and constantly remind me of my position as a "junior dev" in the company saying things as "if you have an issue with my code or standards tell me, but do not touch the code" which was funny considering that I would not be able to advance without those fixes. I quit not even 3 months latter because I could not stand the dick, neither 2 of the other developers since the immediately resigned after they got their own courage.
A year latter I was able to find myself another gig. I was hesitant for a moment since it was another remote position in which I had already had a crappy experience. Boy this one was bad. To be fair, this was on me since I had to get good with Lumen after only having some exposure to Laravel. Which I did mentioned repeatedly even though he did offer to train me in order to help him. Same thing, after a couple of weeks of being told how much I did not know I decided to get out.
That is 2 strikes.
So I waited a little while and took a position inside another company that was using vanilla PHP to build their services. Their system was solid though, the lead engineer remains a friend and I did learn a lot from him. I got contracted because they were looking for a Java developer. The salary was good. But when I got there they mentioned that they wanted a developer in Java...to build Android. At the time I was using Java with Spring so I though "well how hard can this be! I already use Android so the love for the system is there, lets do this!" And it was an intense, fun and really amazing experience.
-- To be continued.10 -
TL;DR
A "friend" is a tech fraud. Faking his resume as a software engineer! Only interested on the salary. This is unfair to all of us putting the hours of effort/practice just to improve our craft! 😠😤
I have a "friend" who is faking his resume, putting fake experiences and putting jargons not even related to tech just to make himself smart. He's using his customer service rep experience to talk confidently. His resume fcking long, 3 pages of fakery. I can't help, but to laugh when he sent it to me.
He has a tech degree, but worked in a BPO industry for 4 years, then recently, he quit. He got jealous with the lucrative software development industry and he wants to relearn coding, as a friend and I like sharing my knowledge, I agreed to guide him in the process.
After 3 moths, he got his first job, but unfortunately he got fired after two weeks because he commited sensitive data to the remote repo.
Then after a month, he got his second job and worked there for 6 months, he still don't know what his doing and always ask me solutions when he is stuck.
He got his 3rd job, remote work with high compensation. Fast forward after 3 months, he only got 1 month of salary, the other 2 wasn't given for unknown reason, my best guess is the company noticed his experience on paper does not match on real life.
Currently, he's working on another remote work with same compensation as before, and he still asks me super simple questions from time to time.
This is so unfair to all the devs who truly deserves the opportunity.20 -
Help.
I'm a hardware guy. If I do software, it's bare-metal (almost always). I need to fully understand my build system and tweak it exactly to my needs. I'm the sorta guy that needs memory alignment and bitwise operations on a daily basis. I'm always cautious about processor cycles, memory allocation, and power consumption. I think twice if I really need to use a float there and I consider exactly what cost the abstraction layers I build come at.
I had done some web design and development, but that was back in the day when you knew all the workarounds for IE 5-7 by heart and when people were disappointed there wasn't going to be a XHTML 2.0. I didn't build anything large until recently.
Since that time, a lot has happened. Web development has evolved in a way I didn't really fancy, to say the least. Client-side rendering for everything the server could easily do? Of course. Wasting precious energy on mobile devices because it works well enough? Naturally. Solving the simplest problems with a gigantic mess of dependencies you don't even bother to inspect? Well, how else are you going to handle all your sensitive data?
I was going to compare this to the Arduino culture of using modules you don't understand in code you don't understand. But then again, you don't see consumer products or customer-specific electronics powered by an Arduino (at least not that I'm aware of).
I'm just not fit for that shooting-drills-at-walls methodology for getting holes. I'm not against neither easy nor pretty-to-look-at solutions, but it just comes across as wasteful for me nowadays.
So, after my hiatus from web development, I've now been in a sort of internet platform project for a few months. I'm now directly confronted with all that you guys love and hate, frontend frameworks and Node for the backend and whatever. I deliberately didn't voice my opinion when the stack was chosen, because I didn't want to interfere with the modern ways and instead get some experience out of it (and I am).
And now, I'm slowly starting to feel like it was OKAY to work like this.7 -
My worst experience was at my job where they told me I have to move to a permanent position from 3 years of contracting without a specific offer.
Why is that bad? In my country it means approximatly 40% lower wage.
I came into the job with PHP knowledge when they were looking for Perl on a project one year behind schedule. I learned the language and finished working demo in 6 weeks.
After that, every project that was ever assigned to me was done within 5-15% of the allocated time. I'm not kidding here. My manager loved be, because I was reliable, fast and I even 'accidentaly' solved other problems, like for instance I developed simple syslog search tool and benchmarked zip algos for reading speed, and the fastest had 70% better compression than the algo used before (gzip into plzip on 1-2gb files). That solved anothet problem - syslog servers did not have enough disk space and they didn't have money to upgrade the server.
The number of projects I touched or developed was over 20.
I also lead and developed our team's most successful tool, that every customer was throwing money to buy, while cutting down costs everywhere.
And after three years of that, my manager says that there are no more money for contractors. And the only possibility is going for employment. Without any specific offer! Just 'we cant do this anymore'.
Which I understand, that can happen in corporation, but ffs after all I've done, I expected warmer attitude. Not like 'you may have to leave, since we do not really care'.
I liked the people there, even though the corporation environment was lacking in many respects, but I wanted to help our local branch with everything I could and they gave up on me like that.
So I started looking elsewhere and I found a startup which offered 6 times the money I had in my previous job and promises to relocate me to USA. Which is the best thing that has happened to me that year and second best in my whole life!3 -
Me: Hi! I'd like to apply for the front-end developer position!
Them: Mmhmm. What's your education? It involves a lot of javascript.
Me: I recently earned a certificate in javascript development for front-end, on top of my professional experience.
Them: What's you're experience?
Me: 8 years of professional front-end development.
Them: Hmm. That won't work. What about this job, Implementation Specialist?
Me: So I have to help the customer write requirements, train the customer with new software, write documentation for the customer... you want me to apply to be in customer support?
Would I have spent the last 8 years of my life learning and earning programming if I liked dealing with people?3 -
The other day, I customer of ours asked me to try to improve the performance of an application of his in a particular method. The method in question taking more than 5 minutes.
I took a look at what it did in the profiler, and it shocked me. More than 100k selects to the database, to retrieve 116 records...
I took a look at the code... Scores of selects in nested loops inside other nested loops inside of... That seemed normal to them...
At the end after we improved it's performance it took 3 seconds...
What shocks me the most is that the customer is a developer himself, really knowledgeable and has an order of magnitude more experience than I do. Am I too anti "worthless database round-trips"? Is that normal? :S1 -
Worst experience was my first job after study. They told me at the interview that the job has very low travel activity... "we are doing most of the projects in-house...just traveling to the customer now and then for kick offs or when the software has to be trained"
A half year later I had to travel every fucking week to the customer. Fixing shitty code from a freelancer who never worked in a team, in a language I've never used before (they told me the first day at the customer). Don't get me wrong, I love learning new stuff but this project and architecture was a totally fucked up mess. Flew every monday to the customer (had to get up at 4am monday morning to get the flight) and friday back. Quit the job after living 3 months from a fucking suitcase. -
Being me. Fresh out of UNI with a three year bachelor in CS, no work experience. Starts in a big tech company with a lot promise of exciting project etc. Starts in 3 projects with one lead dev and two senior devs.
First month begins. I start by setting up my local environment and read documentations, which is fairly irrelevant and old. One of the senior devs quits.
Second month begins. Lead dev quits as well and the other senior dev having sick leave for the rest of the month. Basically I'm on my own, but thankfully not responsible for the projects.
Third month begins. The other senior dev is still sick. Nobody to help. Now I'm forced to talk to customer with a lacking knowledge of projects. Nobody knows what is going on. Hopefully my other senior dev will come back.
Fourth month begins. My senior have quit as well. I've been assigned as responsible of all three projects now. FML.
Fifth month begins. I begged my manager for help. Got a junior dev to help me with one of the projects. He and I still have no clue what we should do.
What a shitty start to a career as a developer.
Anybody having a similar experience?5 -
Worst collaboration experience story?
I was not directly involved, it was a Delphi -> C# conversion of our customer returns application.
The dev manager was out to prove waterfall was the only development methodology that could make convert the monolith app to a lean, multi-tier, enterprise-worthy application.
Starting out with a team of 7 (3 devs, 2 dbas, team mgr, and the dev department mgr), they spent around 3 months designing, meetings, and more meetings. Armed with 50+ page specification Word document (not counting the countless Visio workflow diagrams and Microsoft Project timeline/ghantt charts), the team was ready to start coding.
The database design, workflow, and UI design (using Visio), was well done/thought out, but problems started on day one.
- Team mgr and Dev mgr split up the 3 devs, 1 dev wrote the database access library tier, 1 wrote the service tier, the other dev wrote the UI (I'll add this was the dev's first experience with WPF).
- Per the specification, all the layers wouldn't be integrated until all of them met the standards (unit tested, free from errors from VS's code analyzer, etc)
- By the time the devs where ready to code, the DBAs were already tasked with other projects, so the Returns app was prioritized to "when we get around to it"
Fast forward 6 months later, all the devs were 'done' coding, having very little/no communication with one another, then the integration. The service and database layers assumed different design patterns and different database relationships and the UI layer required functionality neither layers anticipated (ex. multi-users and the service maintaining some sort of state between them).
Those issues took about a month to work out, then the app began beta testing with real end users. App didn't make it 10 minutes before users gave up. Numerous UI logic errors, runtime errors, and overall app stability. Because the UI was so bad, the dev mgr brought in one of the web developers (she was pretty good at UI design). You might guess how useful someone is being dropped in on complex project , months after-the-fact and being told "Fix it!".
Couple of months of UI re-design and many other changes, the app was ready for beta testing.
In the mean time, the company hired a new customer service manager. When he saw the application, he rejected the app because he re-designed the entire returns process to be more efficient. The application UI was written to the exact step-by-step old returns process with little/no deviation.
With a tremendous amount of push-back (TL;DR), the dev mgr promised to change the app, but only after it was deployed into production (using "we can fix it later" excuse).
Still plagued with numerous bugs, the app was finally deployed. In attempts to save face, there was a company-wide party to celebrate the 'death' of the "old Delphi returns app" and the birth of the new. Cake, drinks, certificates of achievements for the devs, etc.
By the end of the project, the devs hated each other. Finger pointing, petty squabbles, out-right "FU!"s across the cube walls, etc. All the team members were re-assigned to other teams to separate them, leaving a single new hire to fix all the issues.5 -
"four million dollars"
TL;DR. Seriously, It's way too long.
That's all the management really cares about, apparently.
It all started when there were heated, war faced discussions with a major client this weekend (coonts, I tell ye) and it was decided that a stupid, out of context customisation POC had that was hacked together by the "customisation and delivery " (they know to do neither) team needed to be merged with the product (a hot, lumpy cluster fuck, made in a technology so old that even the great creators (namely Goo-fucking-gle) decided that it was their worst mistake ever and stopped supporting it (or even considering its existence at this point)).
Today morning, I my manager calls me and announces that I'm the lucky fuck who gets to do this shit.
Now being the defacto got admin to our team (after the last lead left, I was the only one with adequate experience), I suggested to my manager "boss, here's a light bulb. Why don't we just create a new branch for the fuckers and ask them to merge their shite with our shite and then all we'll have to do it build the mixed up shite to create an even smellier pile of shite and feed it to the customer".
"I agree with you mahaDev (when haven't you said that, coont), but the thing is <insert random manger talk here> so we're the ones who'll have to do it (again, when haven't you said that, coont)"
I said fine. Send me the details. He forwarded me a mail, which contained context not amounting to half a syllable of the word "context". I pinged the guy who developed the hack. He gave me nothing but a link to his code repo. I said give me details. He simply said "I've sent the repo details, what else do you require?"
1st motherfucker.
Dafuq? Dude, gimme some spice. Dafuq you done? Dafuq libraries you used? Dafuq APIs you used? Where Dafuq did you get this old ass checkout on which you've made these changes? AND DAFUQ IS THIS TOOL SUPPOSED TO DO AND HOW DOES IT AFFECT MY PRODUCT?
Anyway, since I didn't get a lot of info, I set about trying to just merge the code blindly and fix all conflicts, assuming that no new libraries/APIs have been used and the code is compatible with our master code base.
Enter delivery head. 2nd motherfucker.
This coont neither has technical knowledge nor the common sense to ask someone who knows his shit to help out with the technical stuff.
I find out that this was the half assed moron who agreed to a 3 day timeline (and our build takes around 13 hours to complete, end to end). Because fuck testing. They validated the their tool, we've tested our product. There's no way it can fail when we make a hybrid cocktail that will make the elephants foot look like a frikkin mojito!
Anywho, he comes by every half-mother fucking-hour and asks whether the build has been triggered.
Bitch. I have no clue what is going on and your people apparently don't have the time to give a fuck. How in the world do you expect me to finish this in 5 minutes?
Anyway, after I compile for the first time after merging, I see enough compilations to last a frikkin life time. I kid you not, I scrolled for a complete minute before reaching the last one.
Again, my assumption was that there are no library or dependency changes, neither did I know the fact that the dude implemented using completely different libraries altogether in some places.
Now I know it's my fault for not checking myself, but I was already having a bad day.
I then proceeded to have a little tantrum. In the middle of the floor, because I DIDN'T HAVE A CLUE WHAT CHANGES WERE MADE AND NOBODY CARED ENOUGH TO GIVE A FUCKING FUCK ABOUT THE DAMN FUCK.
Lo and behold, everyone's at my service now. I get all things clarified, takes around an hour and a half of my time (could have been done in 20 minutes had someone given me the complete info) to find out all I need to know and proceed to remove all compilation problems.
Hurrah. In my frustration, I forgot to push some changes, and because of some weird shit in our build framework, the build failed in Jenkins. Multiple times. Even though the exact same code was working on my local setup (cliche, I know).
In any case, it was sometime during sorting out this mess did I come to know that the reason why the 2nd motherfucker accepted the 3 day deadline was because the total bill being slapped to the customer is four fucking million USD.
Greed. Wow. The fucker just sacrificed everyone's day and night (his team and the next) for 4mil. And my manager and director agreed. Four fucking million dollars. I don't get to see a penny of it, I work for peanut shells, for 15 hours, you'll get bonuses and commissions, the fucking junior Dev earns more than me, but my manager says I'm the MVP of the team, all I get is a thanks and a bad rating for this hike cycle.
4mil usd, I learnt today, is enough to make you lick the smelly, hairy balls of a Neanderthal even though the money isn't truly yours.4 -
Once upon a time, one or two jobs ago, a really awesome engineer specced out a distributed search application in response to a business need. This company was managed pretty oldschool and required a ton of paperwork and approvals.
The engineer spent many weeks running tests and optimizing the hell out of this app cluster. It flew, and he had the data to prove it could handle production workloads (think hundreds of terabytes of data being processed every single day)
Part of the way he achieved this was having RAID0 on all of the servers to maximize I/O throughput. He didn't care much about data loss, since the application itself was fault tolerant on a much more granular level.
Management, hearing about this, absolutely flipped their shit and demanded RAID6 instead. This despite the conclusive data that the engineer had that proved RAID6 couldn't keep up.
He more or less got told to STFU.
Even this despite the fact that a RAID restripe would actually take many times longer than rebuilding the failed node from scratch (a process that took about 30 minutes by hand, and could probably be automated to be done in less than five), causing a longer exposure to actual data loss throughout the length of the days-long array rebuild time.
The ill-thought-out requirement added about 50% to the cost of the project (*many* more hard drives now required), beyond the original budget, and the subsequent bureaucratic wrangling resulted in a late product launch.
6 months or so later, after real customers were using this product, the app was buckling under around half of its expected workload. A friend of the engineer suggested to management to try RAID0. Sure enough, that resolved the I/O bottleneck.
This rage-inducing story has a happy ending, though! Said engineer left the company not long after this incident, citing it as a reason for his departure. He was immediately hired by another company, making integer multiples of his prior salary.
The product the company botched the launch of by ignoring his spec? It died a few months later. Maybe the poor customer experience was to blame? Maybe the late launch? Maybe it was another reason entirely.
Either way, millions of dollars of hardware now sat fallow. This was a black eye on the company all the way up to the C-level.
tl;dr: Listen to your engineers. You hired them for their expertise.5 -
Worked for a friend of mine in the early 2000s. Had to implement a booking system into PHP for some private customer. This was PHP 4.something, the CMS was some alpha release of an open source project that my friend was sure was the future (it wasn't), and the specs were one A4 page of pencil scribbles that he took while talking to the customer.
Deadline was insane, nothing worked. I worked from getting up to laying down to get shit done, not being able to sleep, feeling stressed all the time. One week before roll-out I actually managed to get it running and we showed it to the customer. He was like "nope, that's not what I meant" and demanded lots of changes but accepted only one or two weeks of roll-out delay.
I did finish the job, made some good money, but then quit as soon as it was done.
This experience broke me so much that I worked in a workshop for 2 years to get away from programming as far as I possibly could.2 -
I have been a frontender for a long time. I recently showed interest in backend development, and said to my boss that that is what I would like to pursue. He said that was never going to happen and I would only be a frontender in this company.
A lot of horrible things happened, some of the Lead Developers bailed and another developer flatly out committed industrial spionage on the company.
Then because of shortage of staff, gave me backend tasks, which all I completed within deadlines with few exceptions of course.
My project manager was very impressed about it.
Then I noticed the project management didn't concern themselves with ongoing projects, they became more focused on customer support and management of unhacking etc.
I noticed a wide gap that made it so all projects went past due the time because lack of coordination and planning
I stepped in because I was annoyed that this was common practice in the company.
While my two bosses were on vacation, they nominated me to be the "boss" of the company.
I earn close to minimum wage, and I felt this wasn't fair if I was to continue to do what I have done. So when our boss called us into a meeting and he said that he was going to move slowly away from the company, he said we should keep the reins of the company.
I didn't say much then, because I didn't feel like taking on so much responsibility I knew I wasn't to gain anything from more than knowledge.
I confronted him today and told him how I have felt throughout a long time. He basically said I hadn't proven myself and because of my young age, I didn't deserve to have more right now.
I was annoyed, he said he expected the same from every coworker and that I wasnt special or unique and that I could easily be replaced.
Not to mention I never got to finish a sentence without him interupting me or raising his voice to deafen out mine.
Have you ever had this experience and how did you feel? I feel terrible to be honest..11 -
It is time... to rant about macs!
No, seriously - I had such a different experience about which not many talk in real life or pretend that it never happens....
Model: 2015 mid MBP 15" with second to highest specs (don't have dedicated gpu).
Rattling fucking toy.... Yea, it rattles! If you shake/move ir sit in trait/bus - it non-stop rattles as a fucking toy. Worst part? It's confirmed issue by apple and it manifacturing issue that they are not keen on fixing!!!! WTF? We have 4 macs in our office - all of them fucking rattles... God help me how annoying that is. (Lose LCD control panel that unsticks from glue. Replacing it solves the issue for 1 month if you carry it anywhere).
Constant fucking crashing/updates.... Every morning I wake up and don't have an app that requires confirmation for restart - it's restarted. YAY, turning on all apps once again.... Why you may ask? Well, because if you tinker with software in any way - it fails to update it and hell breaks lose. It's been a long time since High-Sierra came around and the issue is still there (not running Mojave as it conflicts with soft I have... Woo!). Tried few times - updates fail. Resolution? Reinstall OS!
OS conflicts with applications - damn... People told me it works out of the box.... Yeah, as long as you don't upgrade the OS - then it breaks. Why? Well, because.
Piece of shit power supply. With 4 of our office power supplies - 2 of them failed twice withing warranty and once afterwards... Really? Not to mention that all 4 are starting to shear the sleeve or already did (mine is just wrapped with white electrical tape to give it a support... lol).
Bluetooth - who the hell needs that in mac, right? Well, people do. To start with - it conflicts with 2.4GHz wireless network - you might have one of those and not both at the same time. Next thing is using a device that needs constant connection (mouse, headphones, keyboard - non apple branded) - shit... They can't stay connected for more than an hour without any issues... Constant battle to re-connect it, to re-pair the device and all due to smart apple bluetooth settings. Hell, my mouse (logitech MX master) was even printing random symbols in some applications if moved. All of the issues went away after using a bluetooth dongle... WOO!!!!
Xcode... Ahh, you may never prepare your mac if you don't download 17GB of fucking xCode libraries that enables some tools to be installed/runned as you can NOT get them in any other way and you have to install full xCode software in order to get them... YAY! 17GB wasted on my 256GB SSD that I can't upgrade. GREAT!
OsX applications - ah, don't get offended but if you are using them and you are fine with them - you are probably a monkey that loves being told what to do. You can't customise any actions, you can't configure it the way you like - either you accept their default workflow or go kill yourself. Yep... Had issues with calendar, mail, iMessages, safari... None of them fit my needs :)
Resolution scaling... Fucking hell, the display is 2880 x 1800 but all you let me to use is 1440x900 without scaling? Am I blind to you? Scaling the resolution means that you are fucked if some applications don't support scaling very well. Looking at you Jetbrains - your IDES suck at scaling and slows down the pc to a potato....
Now the pros - keyboard is way better than the new ones, trackpad is GREAT - no need for mouse (using it on external 4k displays only), the battery life is great - getting around 6h of continues development time, 8 if using sublime instead of phpStorm and well, that's about it...
To clarify:
I've bought this device due to the fact that at that time mac and windows pc's with similiar specs costed the same while windows pc sucked with their quality of the device and trackpad... Now the situation is better and when time comes for a next upgrade - it's going to be one of these:
Razer Blade 15, Dell XPS 15, Lenovo Carbon X1 series.
And of course - LINUX. I've had enough issues with windows, and had enough of retardness of apple ecosystem, so switching it is a must for me.
Disclaimer: I might be an unhappy customer, a bit picky but I'd like my device to be setted up as I like and continue to have that until I don't like, not until the company decides to break it. Not to mention that paying almost a yearly salary in my country for one device - I'd expect it to be at least reliable and work without issues....
Rant over.
ps. You can disagree with me, this is my personal experience with MBP over the last 3 years :)8 -
We've all had shitty jobs at one point or another, maybe some of us already had software engineering experience while having to work in a different field for a variety of reasons.
Well check this shit.
At one point(during my second year of school) for various reasons I had to work in retail. For those that know, retail can be a soul crushing experience...the trick is not letting management to convince you that it is an actual good job, it is not, and I have respect and sympathy for everyone currently working in it. The mind numbing retarded customers that we get are absolutely fantastic in every sense of the word.
My position in retail was as a phone salesman, for MetroPCS (which for all of y'all european ninjas is one of the low end phone carriers here in the U.S) and the people that we get as customers where I live are normally very poor which apparently in Mexican culture stands for annoyingly ignorant (I am Mexican myself, so I can really vouch for this shit)
One day a customer came in telling me that there was an app that he was using that kept giving him troubles, it was a map application for truck drivers. Now, obviously, this had nothing to do with my line of work(phone salesman) and as such I normally tried to explain that and let them be, but I imagined that it was a settings issue so I reluctantly agreed to help him. I explained to him that the app was no longer maintained and that the reason for it was probably that the developer abandoned it and that he would just have to look into the app, upon closer inspection the app itself was nothing more than a wrapper over google maps with trucker icons and a "trucker" interface, he was using the app as a GPS navigator and he could as well just have been using google maps.
The conversation was like this:
Me: Well this app is no longer supported, it will probably be taken off the google store soon, you can look for something similar or just change to Google maps
Retard: What? no! I came here in order for you to fix it, Metro needs to fix their own apps!
Me (in complete disbelief): We have no control over third party apps, and even for the ones that we provide the store has no control over them. But this app is not ours and so we can't really do anything about it.
Retard: Well WTF should I do? I have been having many issues with youtube and spotify, shouldn't Metro fix their Google store?
Me: Those apps are not ours.....wait, you seem to believe that we own youtube and spotify, those are not ours
Retard: How the fuck they are not yours! its your phone isn't it?
Me: Eh no.....Metro does not(at this point I was sort of smiling because I wanted to laugh) own youtube or spotify or the play store or even this phone, metro does not own Android or Samsung(his phone was a samsung core prime)
Retard: Well You need to fix this
Me: No I do not and I can not, the developer for this app abandoned it and has nothing to do with us
Retard: Well call the developer and tell him to fix it
At this point I was on a very bad mode since this dude was being obnoxiously rude from the beginning and it annoyed me how he was asking for dumb shit.
Me: Did you pay for this app?
Retard: No
Me: So you expect that some developer out there will just go about and get working for something that you did not pay for?
Why don't you just use Google maps as your GPS?
Retard: Don't be stupid, Google has no maps
At this point I show him the screen where there is a lil app that said maps, pressed it and voila! map comes to life
Retard: Well....I did not know
Me: Yeah....but I am the stupid one right?
** throws phone for him to catch
Me: Have a good one bud.
And my manager was right next to me, he was just trying to control his laughter the whole time. I really despised working in there and was glad when I left. Retail man.......such a horrible fucking world.7 -
It began when I was tasked with creating a better and more engaging experience for our new Facebook page. This was in Facebook's early days, so there were not really any "best practices". We were making it up as we went along. I decided one way would be to game-ify things, since gaming, at the time, was a Big Deal on Facebook and people were starting to use it to build customer funnels.
Grasping for low-hanging fruit, I decided a Tetris variant around our topic would be fun. I had to hire a dev because at the time I was a static HTML web developer just getting into social media management. I knew nothing about game development or how to use Facebook's API for such things.
Long story short, we got about $10,000 (FB app devs came at a premium then) into the project when I came across a very recent article about the history of Tetris games. It said that even though Tetris had once been considered for all intents to be public domain due to it being created by a Russian coder during the Cold War, it had just been acquired by an IP protection entity that was charging royalties for any variant of Tetris created from a specific date onward and paying the original developer. So, even though I thought I had been thorough in my initial permissions checking, it turned out we were gonna be in deep doo-doo with licensing fees and restrictions if we released this game to the public.
I had to call my boss and admit my error. She was FURIOUS and really gave me an ass-chewing over it. I then had to call the marketing person whose budget I'd been slaving away at wasting. She was a bit more forgiving (her budget was in the millions). Then I had to call the corporate legal department and explain what was going on. They told me to immediately pay any outstanding hours, then fire the dev but not before getting him to send me all code and assets, deleting his copy, and then, upon my receipt of those assets, deleting MY copy so that nothing of it ever existed. And I was supposed to say _nothing_ to the dev about why he was being let go, so that there would be no "trail" leading back to this fiasco. (The dev hounded me for weeks asking what he'd done wrong. It killed me that I was bound and gagged by corporate legal and couldn't tell him.)
I was in so much trouble. I was literally in tears over it. I'd never wasted that much money in my life. That incident pretty much sealed my fate as far as any trust my bosses ever put in me again (not much at all). I was a bit of a pariah in a lot of ways for the next 5 years whereas I had come onto the team as a young social media rockstar at first.
After that, and a couple of other bad scenarios that were less my fault and more due to a completely dysfunctional management and reporting structure, they eventually "transferred" me to another team. Which was really just a way of getting rid of me by sending me to a department that was already starting to outsource overseas and lay people off. It was less messy that way. I was in the first set of layoffs.
Since then, I've had a BIG fear of EVER joining a large corporation EVER again. I prefer to work for small businesses now, even if I get paid less. Much less stressful from an office politics and impact of mistakes standpoint.3 -
I am calling this a premonition rant, of more rants to come.
I have a feeling in my bones.
We have a newly acquired fat cat customer with bucks to blow who we have done some digital work for already and swag bag of marketing perkiness.
I will call the CEO of this whale "The Porcupine"
The Porcupine has a business degree and industry experience, nothing to do with websites or applications.
It claims to be a visual perfectionist yet never delivers an overall coherent review.
It likes to fixate on minor brand style differences in websites and apps we have built.
The Porcupine seems to be always busy with policy and legal and other things rather than participating in their own projects.
Procrastination on feedback or reviews until the day before release is common.
Many overtime hours worked, not a sliver of thanks. The haughty attitude indicative of somebody who thinks web development is like desktop publishing.
"It's just code" in response to a crash production server change they were warned was a risk that borked all of our responsive templates and took 3 hours to fix.
Their entire brand is shades of pea green, grey and lime. No serif fonts because they are suck. Arial and Helvetica are boss.
One of my devs missed a CSS style on privacy policy hyperlink text that went times new roman and I had various account directors and our CEO on phone telling me how embarrassing it was for us to let this happen.
Anyway. They pay on time and the cost estimates for all the upcoming work are juicy.
We have shitloads going on for an upcoming hard date conference and everything is already compressing.
Therefore I can already smell doom and feel those porcupine quill getting closer to my ass as I beg their AD today if we have any feedback on the 10 or so project reviews yet?
Nope.4 -
Nope, definitely not going to work for that customer anymore. Fuck this shit. At least for this week.
My background: mid-30 years old, some kind of business & IT consultant / lead dev working for a mid sized CRM consulting company, with approx 15 years of experience in development and software architecture, most of the time "thinking" in C#, still learning new languages, being a cloud evangelist and team lead. We usually have customers with customers (B2B/B2C).
Personality type "campaigner" (ENFP-A).
Today the project lead of my client (a big corporation in the energy industry) told me that he still didn't order all the necessary resources for the cloud project. Just to be clear: He's on the client side. We (the architects, one internal and me) told him one month ago what we need for the beginning. Just a few things - an Azure subscription, a license for the CRM platform, and our dev tools.
And now let's guess when the project is planned to begin? Yeah, right: 1st of April. NO APRIL'S FOOL. And guess what? Next Tuesday we'll do the onboarding for the new (external) devs, and NOTHING will be ready. Yeah, just let us build stuff in our minds, and on the whiteboards, because it's an AGILE project, right? We don't need any systems and tools...
And now he sent me the questionnaires which need to be answered before any cloud service can be ordered by the corporate IT. And yes, he didn't answer a single thing, and just meant "Those are architecture questions" (they are not) and (of course) "please provide the answers until Monday morning, so we can FINALLY order the services."
Yeah, you fucktard. Of course it's MY FAULT now. Maybe I should write an email to your boss asking how we can speed things up a little bit...3 -
Our project at work goes live in 3 weeks.
The code base has no automated tests, breaks very often, has never had any level of manual testing
will not be releasing with any form of enforced roles or permissions in our first release now due to no time to enforce, however there is a whole admin api where you can literally change anything in our database including roles.
We also have teams in various countries all working separately on the same solution using microservices with shared nuget packages and they aren't using them properly.
Our pull requests are so big - as much as, 75 file changes - in our fe app that I can't keep up with it and I honestly have no idea if it even works or not due to no automated tests and no time to manually test.
We have no testing team, or qa team of any sort.
Every request into the system has to hit a minimum of 3 different databases via 3 different microservices so 1 request = 4 requests with the load on the servers.
We don't use any file streams so everything is just shoved in the buffer on the server.
Most of the people working on the angular apps cba to learn angular, no one across 2 teams cba to learn git. We use git so they constantly face problems. The guy in charge has 0 experience in angular but makes me do things how he wants architecturally so half the patterns make no sense.
No one looks at the pull requests, they just click approve so they may as well push directly to master.
Unfinished work gets put in for pull request so we don't know if the app is in a release state since aall teams are working independently, but on the same code base.
I sat down and tested the app myself for an hour and found 25 fe only issues, and 5 breaking cross browser issues.
Most of our databases are not normalised. Most of our databases make no sense. 99% of our tables have no indexing since there is no expertise with free time to do it.
No one there understands css properly. Or javascript.
Our. Net core microservices all directly use ef in the controller actions so there is no shared code there.
Our customer facing fe app is not dry because no tests so it was decided it was better this way.
Management has no idea on code state, it seems team lead is lieing to them about things like having any level of tests.
Management hire devs that claim to be experts but then it turns out they have basically no knowledge of what they were hired to do, even don't know what json is or the framework or language they are hired for, but we just leave them to get on with it and again make prs too big to review.
Honestly I have no hope that this will go well now but I am morbidly curious to watch. I've never seen anything like the train wreck that we are about to get experience.5 -
This customer's dev is going to be the end of me. I had to explain to him why it doesn't make any sense to return a value after throwing an exception.
In a function that was supposed to insert a record amd return its id, in the error handling code:
catch(Exception ex) {
//logs the exception
throw ex;
return - 999; //this code will NEVER be reached, and why the f.... - 999?
}
The customer wants us to develop the project together, but he won't listen and always write whatever he wants. Some might be differences in taste. Like me preferring
if(condition) {
return a;
}
return b;
And him preferring :
Foo result = null;
if(condition) {
result = a;
} else {
result = b;
}
return result;
Ok, that I can accept. But things like the one I'm ranting about... I wont.
I'm starting to wonder what was he doing during his "9 years of coding experience"10 -
!rant
I am on vacation from my full time job this week. I wanted to use this week to write a PoC for a potential customer of my side business. really interesting project for me.
potential customer is a window and door manufacturer and needs an application to manage their racks.
their ERP system already has a simple rack management but it is only useable in house.
they want the drivers to be able to scan racks they deliver to a customer with a native app and they want to have a webapp for the customers to see racks that are assigned to them as well as reporting a rack ready for collection. And that all needs to be in sync with their local ERP system.
as i am a .net guy i decided to go with the abp framework (because it got recommended to me) and xamarin for the native app part (because i have experience in this).
i have now spent 4 days implementing this and it has been so rewarding. the framework is so powerful and it's template saved me endless hours.
i even wrote a very basic connector service which synchronizes data between my app and the clients ERP system. Just one way until now because of time issue, but i learned to scaffold an ef core with db first. It is noticable that the ERP system is 2-tiered - meaning the clients directly talk to the db.
Tomorrow i will implement the xamarin client.
4 days just coding what i want to. choosi g my own velocity and making my own priorities without any interruptions or discussions and a bunch of new things to learn.
Probably wasted half a day because of stupidy (implemented some bugs) but fixing and learning is part of the journey and i lime that part, too.
i am so relaxed right now 😁 just wanted to share this without a real reason :P3 -
Why yes, of course Microsoft. I would love to tell you what I think about working with .Net *stops banging fist on desk to twirl moustache*1
-
Something I have learnt in the past month:
Never settle for a low salary no matter how good a company sounds (unless it's a really prestige company) if they don't realise your worth and don't care about their employees. Salary is important. You are important. And customers are important. Any company that just values money, income, profit and growth over their customer and employee experience is a huge red flag. If your work life is so stressful that it doesn't let you have a good work/life balance then avoid it. What comes above being a developer is being healthy and I think alot of people don't realise this. It may sound good to work as an engineer for a big platform but if they only value themselves you are just a cheap slave, move on and do something respectable and enjoyable.
Just my life lesson in applying for grad jobs.4 -
Fucking Microsoft Excel
I was reading a post (https://devrant.com/rants/2093724/...) and as my eyes went in and out of focus, probably due to the diabetes from sitting 18 hours a day on my ever-expanding shitbox, I had a perfect vision of the ultimate nightmare.
Imagine if you will, you are chained, to a desk, doomed to work with tools just inadequate enough to make you want to drive a nail through your own temple. You do not know how you got here, or why, nor do you remember the last time you slept, only that familiar tingling in the brainstem you call a brain, the one emotion you can still recognize, a sense of all encompassing *fear*, a dread, like the fart that wouldn't die.
You don't know when it first began, or why, only that this is your whole world, your whole existence, this desk, chained to it, and the fear, ever present, of something worse. And in hops a familiar face, for the sixty ninth time that day, as if to ask 'you got those TPS reports?' In hops what? None other than a giant man sized smiling paper clip with googly eyes full of murder and corporate torture fetishes, like garfield, except people actually still remember him.
"High I'm Mr Clippy, Excel addition!"
He squawks. At least it's not the dildos made of broken glass again.
"Would you like software that works?"
Oh god. You've heard this spiel before, the tone, like a telemarketer, oblivious to memory or reason, who calls daily, the same one, and doesn't remember your name.
"You would?"
*derisive laughter*. Hahaha, fuck you too buddy. Fuck you too. In Excel, like in microsoft, there is only the incoherent screams of the damned, tortured and doomed. Take this guy over here for example. All he wanted was multimonitor support."
"Did he get multimonitor support?"
"No, but we did give him a giant pineapple shoved up his ass. I hear it's the second most frustrating thing here!"
"here in microsoft we always CARE about YOU, the *user*" he drones on, saccharine, clutching his hands together imploringly.
"the consumer, and YOUR customer experience are our number one priority."
"For your pleasure, here at microsoft we offer a variety of new features, none of which matter, and none of which were asked for. For safety we ask that you only open one excel sheet at a time. In fact, we don't even allow you to. Do not pass go..."
And as the tour guide drones on, it slowly dawns on you, with renewed horror, that when he says 'microsoft' he means 'hell.'
You're in hell. You don't know how you got here or why. Maybe it was the erotic asphyxiation. Maybe it was the last threatening letter you sent to Bill Gates demanding he stops making corporate penguin snuff porn. You don't know. But here you are, in hell. chained to a desk.
You look around and realize: everything is on fire and you no longer care about anything at all.
Welcome to microsoft. It's warm here. You can check out any time you want, but you can never leave.
"It looks like you are trying to escape. Would you like me to report you?"
Clippy asks.
You sigh and return to typing in excel, surrounded by monitors that all reflect the same sheet, the same copy of clippy, always watching, always analyzing coldly, smiling, calculating, *threatening*, and you know, you'll never leave.
You used to fear roko's basilisk, until the day clippy became sentient, and started hell on earth. Clippy knows all. All praise to our lord and master, clippy, the one and only.
And in the excel sheet, you slave for eternity, like the millions of other doomed souls, reflected back on all the monitors: the sequence of numbers, randomly typed searching for answer: the american nuclear launch codes.
And one day, hopefully, mercifully, clippy will annihilate us all.3 -
Many years ago, when I moved from a semi-experienced developer to an absolute beginner project manager at another company, my very first project was an absolute clusterfuck.
The customer basically wanted to scrape signups to their EventBrite events into their CRM system. The fuckery began before the project even started, when I was told my management that we HAD to use BizTalk. It didn't matter that we had zero experience with BizTalk, or that using BizTalk for this particular project was like using a stealth bomber to go down to the shops for a bottle of tequila (that's one for fans of Last Man on Earth). It's designed to be used by an experienced team of developers, not a small inexperienced 1-person dev team I had. The reason was for bullshit political reasons which I wasn't really made clear on (I suspect that our sales team sold it to them for a bazillion pounds, and they weren't using it for anything, so we had to justify us selling it to them by doing SOMETHING with it). And because this was literally my first project, I was young and not confident at all, and I wanted to be the guy who just got shit done, I didn't argue.
Inevitably, the project was a turd. It went waaay over budget and time, and didn't work very well. I remember one morning on my way to work seriously considering ploughing my car into a ditch, so that I had a good excuse not to go into work and face that bullshit project.
The good thing is that I learned a lot from that. I decided that kind of fuckery was never going to happen again.
A few months later I had an initial meeting with a potential customer (who I was told would be a great customer to have for bullshit political reasons) - I forget the details but they essentially wanted to build a platform for academic researchers to store data, process it using data processing plugins which they could buy, and commersialise it somehow. There were so many reasons why this was a terrible idea, but when they said that they were dead set on using SharePoint (SharePoint!!!) as the base of the platform, I remembered my first project and what happened.
I politely explained my technical and business concerns over the idea, and reasons why SharePoint was not a good fit (with diagrams and everything), suggested a completely different technology stack, and scheduled another meeting so they could absorb what I had said and revisit. I went to my sales and head of development and basically told them to run. Run fast, and run far, because it won't work, these guys are having some kind of fever dream, it's a clusterfuck in the making, and for some reason they won't consider not using SP.
I never heard from them again, so I assume we dropped them as a potential client. It felt amazing. I think that was the single best thing I did for that company.
Moral of the story: when technology decisions are made which you know are wrong, don't be afraid to stand up and explain why.3 -
Follow up on a previous rant:
I visited a customer to talk about the reporting discrepancy between two applications.
It turns out the applications were custom built by outsourced developers from Russia, that communicate with each other through a byzantine (and completely undocumented) series of web services, excel import/export tasks, and a customized SSRS environment.
These are spread across at least half a dozen servers, some on-premise and some cloud based, there are at least 3 SQL servers (2 running 2005, one running 2000), a 10 year old local install of TFS (which no one knows a username/password for), and who-knows-what-else.
They laid off their entire IT team years ago, and they have no backups.
I'm not certain anyone there even understands what the software is supposed to be doing beyond the most general terms.
No one knows if they even have source code.
Biggest case of "nope!" I've encountered in more than 20 years of IT experience.1 -
Just had a customer into my shop. A regular chap but we've never really spoken before. Turns out he's a system architect for British Aerospace Engineering, a huge company up here in the north of England. So we were chatting about what I study and what he does and I said, if I come out with a first or solid/high 2:1 in my software engineering degree, would that qualify me for an entry level at your place, and he said no. Hrs part of the interviewing panel, and he wouldn't even consider people my age (23 at time of qualification) without at least having another job in the field, and said most places would be the same. So let's say I decided to not go in for anything Web development and focused on C++, is there any sort of way you guys know of gaining experience in the field without first having another job? As mentioned I do freelance Web development, but do you think having a large Github portfolio and such would help me stand a chance? I know I'll need to take a lower tier job straight out of uni in the field, but as something to help speed the process along...5
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Debating on whether to quit my job.
Part of the reason it's hard for me to make a decision is there are a lot of good things about my job:
- almost all the projects we work on are blue sky; no technical debt anywhere
- great teammates; people help each other out and generally there's a good vibe
- reasonable boss; he's totally fine with me managing my own schedule, and since I get my work done, he basically never questions when and where I work
- about 1 hour of corporate meetings each week
- best healthcare I've ever had; basically everything is paid for
- 3 weeks PTO & all major US holidays
- free food; generally healthy office snacks and such
So why would I want to quit this environment?
- I hardly get to code anymore. About 2 years ago, I got asked if I would mind helping spec out projects. Since then, I've moved from writing code related to projects to helping my teammates understand the business situation so they can build the right thing.
- I'm in lots of meetings. So we have very few meetings for the company itself. We have a bunch of customer meetings, though. And progressively, I've getting pulled into meetings where there's really no reason for me to be there, aside from "we should have a technical person present."
- The sales people are getting tired of turning down clients that our product isn't targeted for. So they're progressively pushing to make products in those areas. Unfortunately, I'm the only one on the engineering team has any experience in that other tech stack. Also, the team really, really don't want to learn it because it's old tech that's on its way out.
- The PM group is continuously in shambles. Turnover there has averaged 100% annually for about 5 years. Honestly, IMO, it's because they're understaffed. However, there has been 0 real motion to fix this other than talk. This constant turnover has made it so that the engineering team has had to become the knowledge base for all clients.
- My manager has put me on the management track, but has been very slow to hand off anything. I'm the team supervisor, and I have been since the beginning of the year formally. When the supervisor quit last year, it basically became obvious to me that I was considered the informal supervisor after that. However, I can't hire or fire; I can't give a review; I don't have any budget; I can't authorize time off. So what do I do now? Oh, I'm the person that my boss comes to ask about my co-workers performance for the purpose of informing promotion/termination/pay increases. That's it. I'm a spy.4 -
https://devops.com/dear-staging-wer...
What the F#*@&$# %#@$!?!?!
This person has decided to skip using staging, because it doesn't correctly reflect prod!
If that's your problem, than why don't you try to fix it? Create a DB with fake data, make one based on anonymised customer data, or even do it on non-anonymised data (with permission of course), but fix the staging env so that it reflects prod!
This is a devops site (it's literally the name!), and instead of teaching you how to make staging exactly like prod, they tell you to do what caused the creation of the staging->prod system IN THE FIRST PLACE!!!
There's all these stuff like Vagrant that are literally designed to help you as a dev mimic prod, and you just throw it all out!?
"With feature flags, I can safely test in production without fear of breaking something or negatively affecting the customer experience."
Famous last words.12 -
I think I've reached some kind of job nirvana. My coworkers and I all complain about our work. We're overworked, underappreciated, underpaid, and and have to deal with all sorts of bullshit all the time. Pretty much everyone who has been on the team longer than a year is talking about quitting.
But I started at this company as a level 1 tech support phone technician before I transferred into the DevOps side of things, and that tech support job was SO much worse. Way more stressful, way less pay, mandatory overtime, horrible scheduling, being forced to remain calm while people hurl insults at you over the phone, and it was a dead-end job with a high turnover rate and almost no opportunities for advancement of any kind.
And every time I think back on that job, I realize that what I have now is actually pretty great. I'm paid well (still underpaid for the job I do, but catching up really fast due to my current boss giving me several big raises to keep me from quitting lol). I deal only with other tech people like developers and data scientists so no more listening to salesmen insult me on the phone. I'm not in any sort of customer service role so I can call people on their bullshit as long as I'm professional about it. I'm salaried so they can't make me work horrible shifts. 99% of my days are a normal 9-5 workday. I actually have a reliable schedule to plan around.
People treat me like the adult that I am.
I'd get a similar experience at other, better-paying companies, for sure, but what I have now is still pretty great.
I'm sure I'll be back in a few days to rant about more nonsensical bullshit and stress, but for now I'm feeling the zen. -
lambda lambda lambda!
So I was tasked with porting a bunch of code to a new set of libraries a few years ago. I didn't have a whole lot of experience with the framework at the time. I just fixed issues with what I thought should be in there. I mean it compiles right?
Fast forward 4 years:
Coworker: Uh, Demo, this printing code doesn't work. A customer is complaining.
Me: I didn't work on that.
Coworker: Yes, you did...
Me: Oh, yeah, I remember that. I just guessed. I didn't know what I was doing back then. It looks like I am not waiting for the printer. I will put a lambda in there to notify when the printer is ready. Then another lambda inside of that to delete objects when that is done. Hey! I put a lambda inside lambda!
Coworker: Thanks, it works now.
Talking to my boss later. I had just explained how I fixed the issue:
Me: I put a lambda inside a lambda! Wait, I have a new goal. Putting a lambda inside a lambda inside a lambda!
Boss: Uh, I am not sure that is a "good" goal...7 -
has one of you guys ever had an aggressive customer? The type that says to come visit your office to break everything out of anger? I had that experience today.2
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Project manager talks like,
Its going to change the entire customer experience.
What actually changed :
Changed the icon of the button, that the customer never uses.
:D -
So I work for an IT consulting firm (web development) and was hired by a customer 7 months ago for coaching Git, implementation of VueJS on the front-end and fostering teamwork with devs who'd been in their solo comfort zone for the last 15 years.
I asked for confirmation multiple times on whether they were sure they wanted to go through with a bigger investment in front-end. Confirm they did, multiple times.
After half the team's initial enthusiasm faded (after 1 month), the 'senior' of them who's worked there for 18 years on a single -in the end, failed- project got a burn-out after half a week of showing up (without doing actual work) from the stress, and started whining about it with management that has no technical clue whatsoever. This and other petty office politics lead to the dumbest organizational and technical decisions I've seen in my short 5-year career (splitting a Laravel app that uses the same database in two, replacing docker container deployment with manual ssh'ing and symlinking, duplicating all the models, controllers, splitting a team in two, decreasing productivity, replacing project management dashboards with ad-hoc mail instructions and direct requests).
Out of curiosity I did a git log --author --no-merges with the senior's name on the 2 projects he was supposed to help on, and that turned up... ZERO commits. Now the dept. hired 3 new developers with no prior experience, and it's sad to see the seniors teach them "copy paste" as the developer's main reflex.
Through these 7 months I had to endure increasingly vicious sneers from the IT architect -in name only- who gets offended and hysterical at every person who dares offer suggestions. Her not-so-implicit insinuation is that it's all my fault because I implemented Vue front-end (as they requested), she has been doing this for months, every meeting at least once (and she makes sure other attendees notice). Extra background: She's already had 2 official complaints for verbal abuse in the past, and she just stressed another good developer into smoking again.
Now I present her my timesheet for January, she abuses her power by refusing to sign it unless I remove a day of work.
Earlier this week I asked her politely to please stop her unjust guilt-tripping to which she shouted "You'll just have to cope with that!", and I walked out of the room calmly (in order to avoid losing my nerves). She does this purely as a statement, and I know she does it out of bad faith (she doesn't actually care, as she doesn't manage the budgets). She knows she wields more power over me than the internal devs (I am consultant, so negative reviews for me could delay further salary raises).
I just don't know how to handle this person: I can't get a word in with her, or she starts shouting, and it's impossible to change her (completely inaccurate technological) perception.3 -
I will NEVER work in customer support. When my friend said that, I thought ,,it can't be that bad". Now I understand him. Well, once you experience how it is talking with that idiots... Two fucking senceless hours. Words cannot explain how much i hate it.
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48 hours.
We had 3 weeks of "manual data collection": pencil, paper and a dozen of people around all the offices of the company with the task to collect serial numbers of every piece of equipment used.
Then we had 3 weeks of data entry, a dozen of people copying all handwritten data to a custom made VB form.
And then there was me, the guy that was in charge of verifying, zipping and sending the data to the client. I spent 48h non stop to go through everything, finding, fixing or delete unusable data.
I had to delete at least 25% of the data because incomplete or completely unusable (serial numbers too short or too long, for example).
48h in the office.
The data was then delivered to the customer. 2 days after, when I finally woke up, everyone was in panic because:
- serial numbers were not matching
- addresses were wrong
- the number of delivered records was smaller than expected
What did I learn from this experience?
When your deadline is tomorrow, and you need 4 weeks to complete your work, ignore the deadline and inform everyone at any level that you are ignoring the deadline. And then resign and find a better job.
Ah, yes, pencils and paper are powerful tools, but rat poison too. You just need to use them in the right place. The only data collection that can be trusted when done with a pencil is the one involving checkboxes.1 -
When the PM doesn't stop the customer from requesting a bad feature (in terms of user experience / design)1
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On the MSc I was participating in, there is a teacher that has a lesson about Databases.
The MSc was not only for experience computer science students. We were informed that the first semester would be as an introduction to all.
So, Databases. No introduction at all. Just read the powerpoint and the pdf he had just translated (or not, because some were just from the internet), just refers to how they are structured briefly. He showed everything about Databases without the students that didn't know much to be involved (we didn't get to our lab for some reason) and then there was his assignment.
His assignment was written as it would be from a customer that knows shit about Databases (sorry but I had to rant). We sat down student's that knew already Databases and some of us worked as database engineers. We agreed on some steps that after read the next chapter of the assignment we reconfigured them. And so on, until we had nothing and we were back at the beginning.
Needless to say, I did not lose my Christmas holidays for him. It took me 2 days after to build a database that was not a full solution but a part (I wad noy sure, the assignment was ambiguous). I passed the lesson with the minimum passable grade.
So, I wrote a nice email to the MSc teacher that had to organize it (or something like that). I did not swear at all. I was professional and wrote what I encountered and what it should have been. The Databases teacher had always that smirk and face that he was THE boss and had no respect for his own lesson. But I didn't mention it. The organizing teacher shared the email with the databases teacher.
And the time came that we had another lesson (web development, it was awful under him) with the databases teacher. And he had the wonderful idea to read the email out loud in front if everyone. He did noy mention my name. I raised my hand and told my colleagues it was me. Then I asked him in front of them, if he was contented with the results (only a few passed the databases lesson and max grade was the smallest passable), first he avoided the question. I asked again. And he said yes. We all looked at each other and somehow knew. No one spoke and I didn't push because I didn't want to take the web lesson's hours for this. It was just hopeless.
From there on, the teachers said we were their best class ever but the most complaining one. They didn't even bother to analyze the "complaints".
So, there you go. One of the lot of those teachers.1 -
* break it into elementary steps, small enough to fit into your "estimation time unit", e.g. days or hours.
* estimate those steps for "developing at a leisurely pace" if nothing goes wrong.
* think about "what could go wrong" (list everything!) and adjust values accordingly.
* adjust total amount with experience values, like:
* times 1.2 for every manager
* times 1 to 4 based on which legacy projects i have to touch
and finally:
* multiply with `1+log(t/u,2)`, with `u` being the amount of useful data in the requirement description and `t` being the total amount of data in the requirement description
* sample: with our current "favourite" customer, about 90% of all tickets is garbage, so t/u = 100/10 = 10 => log(10,2) = 3.3 => multiply everything with 4.34 -
soo after finishing 1 year of my 2 yr CS program, i moved back to my hometown so my partner wouldn't have to keep commuting for her career. couldnt get a cs job here with no experience and only 1 yr of school and like basically no portfolio to show for myself, i took a customer service job in a tech company with a lot of support for career pathing.
end goals are to end up working for their software dev team, mid goal is to switch into their web dev team from customer service since the career pathing is WAY easier from customer service to web dev, then web dev to sw dev rather than customer service straight to sw dev
so in the meantime i need to be practicing and building my portfolio but FUCK i have NO motivation and with coronavirus fucking up my life and everybody elses all i wanna do at the end of the workday and on weekends is melt into my bed in a semi-comatose state
i woke up early today to get some work done on my portfolio but all im doing is watching grey's anatomy and playing mobile games
i used to feel so motivated and excited to code but the excitement is gone and now even doing stuff for myself is a lot more like work than play
just need to rant it out rn4 -
Calling all devs to list all things which annoys the fuck out of the internetsurfing experience. I remember the days when the internet was fresh and every website was just static and weird. Geocities anyone?
Here are my two cents:
- dsvgo cookie popups
- autologouts after X min. Even while writing a message in their contactfield
- need for an account for everything
- docs and invoices to be downloaded in their customer portal instead via send to email or automate that shit somehow
- spam
- ads and adword websites
- lots more12 -
I like it when our developer goes out to meet the customer himself for on-sight support. He gets a first-hand experience of CustomerRant4
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!rant
I just made my API in my laravel and I understand how it works! It may seem like not a lot, but I got from far.
Just came two years ago in this industry as I worked as a customer service agent for a hostingcompany. I entered a whole new area what I immediatly got into at the time. Mind I already was studying Biomedical labresearch at the same time and was the IT guy in the family. Well, think back then I was just googling and fixing shit most of the time.
I was 21 at the time and began to learn everything I could learn in my position and soon it was not enough and wanted to learn more by working parttime(study already asks a lot of time). I soon applied as Junior System Engineer within the same company without prior education and got the job! And I'm back feeling I entered a new area where you feel you can do so much by just learning how it works. Now I want to learn to develop in PHP so I may make another step further.
Not a rant, but I want to share my experience as labrat starting to someting programming(did some bio-informatics, which was really interesting but with less emphasis on programming but more on data analysis). Still got a gigantic of list I want to learn from languages and frameworks to orchestration systems. -
You would think that one might get used to the following scenario, but it still pisses me off every time it happens. I'm getting a design created by the customer that is specific to a pixel-level. The product I create in turn is very close to a 100% match visually and functional. And then a few days later, the work already done, I get renewed versions of the same designs. Just like that. With all those nooks and crannies replaced and new ones added, as if it didn't took time, effort and experience to make them functional in the first place. And no one blinks an eye. Not the customer, not our project managers. So after having me built you intricate card board house, you just smash it and tell me to rebuild? It's not always a huge deal but it happens so often and I guess it's part of the "customer is king" mentality, but it's bullshit. If the customer hands in a final design, then that's it. Any changes afterwards need to be paid extra. Otherwise it feels like I'm wasting my time and those changes will not get the same quality treatment for sure.1
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Me: ... and those are my perfectly explained recommendations to give our customer the UX they need for their e-commerce store - it should only take about a day of work
CEO: why can’t we just give them a good experience, why is this so difficult?
Me: .... ** thinking maybe he didn’t hear over the Webex, starts again for the third time** well, these are my 3 recommendations, 1 .....
<me dying inside little by little> -
Am currently developing an app which uses an IaaS named Auth0. Great experience so far, reasonable docs, unlimited users, social login, sso and support for about $29/m.
After an inquiry from a customer to provide MFA, I contacted Auth0 to see what it would take to use this feature.
"We only offer this in our Enterprise plan which starts at $18k/yr."
Well, fuck me with a pitchfork and call me Bridget the midget. I'll code it my goddamn self.1 -
Ever since I started out in a programming job, I have always been a sole developer. I have worked in teams before but it was usually me being the mentor, despite my own knowledge being very limited.
However years ago I worked for a successful ecommerce business and it was the first time that I felt like a junior. At the time I was the type that never cared much about front-end and design. But the senior developers there had taught me how design of the website, and how we treat the customers is important. By making sure that we give them the best customer experience, they will come and shop again.
Although I still primarily focus on backend development, I still hold onto what they taught me. Even now at times I give my input to designers and project managers about design, UI/UX, and the customer experience. But more importantly bestow that mindset to my fellow developer co-workers. -
So today i had to visit this banks site to do updation on a document but for some reason the modal dialogue that was supposed to open was not working and i couldn't continue to next step.
On an attempt to contact customer support, i browsed the site for relevant details. As i do that, i observed this site is so shitty that it can't even properly render on Google Chrome! It was an horrific experience finding info in that site.
Finally found the customer support form and as I clicked the "submit" it didn't give any feedback whether it was processing or not. After like over a minute of uncertainty, it got redirected to a 404 page.
Frustrated, I went on to their twitter and I almost tweeted calling out their terrible web developer team.
But, my instinct told me to calm my titties and i tweeted a regular confused user tweet.
Got their attention and few hrs later i got a phone call from someone working there. He didn't sound like a customer service representative from the way he spoke. He told it was an issue with their website and had fixed it. I tried again as he was on the line but it was not working for me. And then i shared screenshot of the issue. He tested it again and said it was working for them. Still not working for me. ( Probably cache issue on my end ). Thought he would suggest to clear cache and try. But he asked me to try on another computer since it was working for him.
As i searched for a another system, i got a call from customer support guy and he said he will do the update on their end and told me to tell details. Since the info was not that sensitive in nature, I went with it.
Pretty sure the other guy i talked to was a developer.
This made me think - had i tweeted out a mean tweet calling out their shitty website it would have been probably awkward talking to him - I'd have to be mean again. It could've ruined his day, maybe he was under pressure from his pm that he had to make the phone call. He probably hates his job already managing that shitty legacy code..
I don't know - either way, I'm glad i was able to keep myself calm and not be a source of negative energy. -
This shit is long story of my computer experience over my lifetime.
When I was young I got my first PC with windows it was not so bad. It required safe shut down of it’s fat32 partition. From time to time I needed to reinstall it cause of slow down but I got used to it I was only a gamer.
Time passes and I got more curious about computers and about this linux. Everything worked there but installation of anything was complete madness and none of windows programs worked well, and I wanted to play games and be productive so I sticked with windows.
I bought hp laptop once with nvidia card, it was overheating and got broken. So I bought toshiba and all I told to the seller was I want ATI card. Took me 5 minutes to do it and I was faster then my friend buying pack of cigarettes because I was earning money using computer.
Then I grown up running my small one person programming businesses and I wanted to run and compile every fucking program on this world. I wanted linux shell commands. I wanted package manager, and I wanted my os to be simple because I wasn’t earning money by using my os but by programming. So after getting my paycheck I bought mac. I can run windows and linux on vm if I need it. I try not to steal someones work so I didn’t want to run hackintosh. I am using this mac for some time.
Also I use playstation for gaming. Because I only want to run and play game I am not excited about graphics but gameplay. I think I am pragmatic person.
I can tell you something about my mac.
When I close lid it go sleep when I open it wakes up instantly. I never need to wonder if I want to hibernate or shut down or sleep and drain battery. It is fucking simple.
When I want to run or open something it doesn’t want me to wait but it gives me my intellij or terminal or another browser or whatever I search for. Yeah search is something that works.
Despite it got 8 gigs of ram I can run whatever number of programs I want at the same speed. The speed is not very fast sometimes but it’s constant fast.
I have a keychain so my passwords are in one place I can slow down shared internet speed, I can put my wifi in monitor mode and I don’t need to install some 3rd party software.
And now I updated my mac to high sierra, cause it’s free and I want to play with ios compilation. Before I did it I didn’t even backup whole work. I just used time machine and regular backups. And guess what, it still works at the same speed and all I did was click to run update and cook something to eat.
When I got bored I close the lid, when got idea open lid and code shit, not waiting for fucking wakeup or fucking updates.
I wanted to rant apple products I use but they work, they got fucking updates all along at the same time. And all of updates are optional.
I cannot tell that about all apple products but about products I use.
I think I just got old and started to praise my limited time on this world. Not being excited about new crap. When I buy something I choose wisely. I bought iPhone. I can buy latest iPhone x but I bought iPhone 7 cause it’s from fucking metal. And I know that metal is harder then glass, why the fucking apple forgot about it? I don’t know.
I know that I am clumsy and drop stuff. Dropped my phone at least 100 times and nothing.
I am not a apple fan boy I won’t buy mac with this glowing shit above keyboard that would got me blind at night.
I buy something when I know that it can save my time on this world. I try to buy things that make me productive and don’t break after a year.
So now piece of advise, stop wasting your time, buy and update wisely, wait a week or a month or a year when more people buy shit and buy what’s not broken. And if something’s broken rant this shit so next customer can be smarter.
Cheers1 -
It really sucks when you realize that you're gonna end up despising a programming language just from having an extremely shitty first experience with it.
About ten weeks ago I was forced to, despite that I was SUPPOSED to be able to choose the language myself, to learn C++ for this course when having literally not a single fucking bit of experience with it whatsoever. And that's pretty soon after already having a beyond shitty experience with the very same school AND the same teacher. (The school I study at "rent" courses from other schools, this is one of them.)
I have the final exam on Monday and I'm allowed to have a book on C++ with me to use as reference, as (I'm pretty sure) I won't have internet access on the computer I'll be doing the test on. I ordered a book with express shipping to be here during this week, Friday at the latest. Never arrived. Called customer service at the book store and apparently it was supposed to have shipped yesterday but hadn't and they didn't know why (fucking awesome girl at the customer service btw, 11/10 quality service). So we cancelled the order, sure, we get the money back, but I still won't have a reference for a language I barely know at all. (No need to mention libraries, did that, dead end.)
Oh, and about that school and that earlier experience I spoke of, because if their inability to do their motherfucking jobs, earlier this year I ended up struggling with money for a couple of months. I really want to fucking strangle these assholes and have them pay my fucking bills to cover the shit that THEY caused.
TLDR; I'm gonna end up hating C++ because of shitty fucking teachers at an even shittier school.6 -
AWS Contractor
I've been putting a web application together that I'm looking to have published on AWS. Not having too much experience with AWS, I am looking to hire a contractor. I've had a number of quotes from different AWS admin's ranging from $40 an hour to $200 an hour, from 1-days worth of work to 2-months worth of work!
I'm not really sure what to make of it or to whom to trust. I believe they’re using my ignorance to overcharge me. I've listed my requirements below, could you guys use your professional experiences to let me know what you think is reasonable charge and where best I could find someone to help me.
My application is a US shopping website where people can set up an online shop and upload their products and maintain an inventory of the items.
This is what I’m looking for setup and configuration with the following two areas:
1) AWS SYSTEMS…
* AIM - Set up my server admin users.
* EC2 - Web Hosting.
* RDS - Fast DB.
* SES - To send emails.
* S3 Buckets - Uploaded image hosting.
Route 53 - I don’t know but someone said I should have this.
* Elastic Load Balancing - For, well, load balancing.
2) SCRIPTS…
* A script that would back up the database once a day and save it to a private S3 Bucket.
* A script that will run once a day that calls an internal API, and POST a query to it.
* A script that runs once every 90 days, to refresh the SSL using ZeroSSL.com
Is there anything that I've missed such as security systems, firewalls, auto scaling and CDNs?
The quotes that I've received arranged from $320 to $64,000. I know I am being abused because of my ignorance. I would never overcharge someone because the customer doesn't know the efforts of the work. I hope someone here can help to understand the efforts needed and can tell me the true cost.
Thank you6 -
!rant
How should I put this... I have REALLY enjoyed help desk job more than anything thus far.
I've seen people posting about how dumb clients may be, and I know there's also those cases, but ultimately those are usually just good inspiration to comedy.
So here's the background: I was working in growing website development company (marketing called it digi-office for some reason). The clients were firms ranging from local bakeries to international suppliers.
The intriguing thing with working in help desk was usually smaller tasks and direct customer contact through e-mail. I got feedback (which always important) and the rush of good feeling at the end of every task; faster and more frequent than working on a year project. But the cherry on the cake is that I got to investigate problems within each websites' and the CMS's code base, fix them or point out bigger flaws in systems and blame others from them. 😂
How your help desk experience differ? Or do you also recognize the good side?1 -
While being an intern I had to make a finance system, no requirements except for the fact that it has to invoice the right person...
As soon as it was seemingly done, I'd go to the customer and he'd just say "why isn't x in there? This isn't what I meant! Where is y feature? Why does it work like this and not like that?" etc...
I had 0 experience, and was just told to make stuff as I went, horrible experience and truly the most frustrating project I've ever done. -
I've been programming for 15 years now or more if I count my years I programmed as a hobby. I'm mostly self learned. I'm working in an environment of a few developers and at least the same amount of other people (managers, sales, etc). We are creating Magento stores for middle sized businesses. The dev team is pretty good, I think.
But I'm struggling with management a lot. They are deciding on issues without asking us or even if I was asked about something and the answer was not what they expect, they ask the next developer below me. They do this all the way to Junior. A small example would be "lets create a testing site outside of deployment process on the server". Now if I do this, that site will never be updated and pose a security risk on the server for eternity because they would forget about it in a week. Adding it to our deployment process would take the same time and the testing site would benefit from security patches, quick deployment without logging in to the server, etc. Then the manager just disappears after hearing this from me. On slack, I get a question in 30 minutes from a remote developer about how to create an SSH user for a new site outside of deployment. I tell him the same. Then the junior gets called upstairs and ending up doing the job: no deployment, just plain SSH (SFTP) and manually creating the database. I end up doing it but He is "learning" how to do it.
An other example would be a day I was asked what is my opinion about Wordpress. We don't have any experience with Wordpress, I worked with Drupal before and when I look at a Wordpress codebase, I'm getting brain damage. They said Ok. The next day, comes the announcement that the boss decided to use Wordpress for our new agency website. For his own health and safety, I took the day off. At the end, the manager ended up hiring an indian developer who did a moderately fair job. No HiDPI sprites, no fancy SASS, just plain old CSS and a simple template. Lightyears worse than the site it was about to replace. But it did replace the old site, so now I have to look at it and identify myself part of the team. Best thing? We are now offering Wordpress development.
An other example is "lets do a quick order grid". This meant to be a table where the customer can enter SKU and quantity and they can theoretically order faster if they know the SKU already. It's a B2B solution. No one uses it. We have it for 2 sites now and in analytics, we have 5 page hits within 3 years on a site that's receiving 1000 users daily... Mostly our testing and the client looked at it. And no orders. I mean none, 0. I presented a well formatted study with screenshots from Analytics when I saw a proposal to a client to do this again. Guess what happened? Someone else from the team got the job to implement it. Happy client? No. They are questioning why no one is using it.
What would you do as a senior developer?
- Just serve notice and quit
- Try to talk to the boss (I don't see how it would work)
- Just don't give a shit1 -
PM, we are going to go to an agile methodology for working. (despite PM having never done agile, and most of the team having never done agile) But we will have 4 week sprints, as 2 week sprints are too short. We are going to have daily stand ups, oh but we'll only have then once a week... And we will keep the 3 hour mid week meeting. Oh and we'll keep our existing JIRA, but you also need to use *new* JIRA as well, but that's going to the customer so don't post bugs on it.... (all with a ln important delivery in a few months) The suggestion of getting an adviser (either internal or external) who has experience with agile to help us transition smoothly and provide best practice got shot down. feels like the blind leading the blind...2
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I knew programming was for me, MUCH later in life.
I loved playing with computers growing up but it wasn't until college that I tried programming ... and failed...
At the college I was at the first class you took was a class about C. It was taught by someone who 'just gets it', read from a old dusty book about C, that assumes you already know C... programming concepts and a ton more. It was horrible. He read from the book, then gave you your assignment and off you went.
This was before the age when the internet had a lot of good data available on programming. And it didn't help that I was a terrible student. I wasn't mature enough, I had no attention span.
So I decide programming is not for me and i drop out of school and through some lucky events I went on to make a good career in the tech world in networking. Good income and working with good people and all that.
Then after age 40... I'm at a company who is acquired (approved by the Trump administration ... who said there would be lots of great jobs) and they laid most people off.
I wasn't too sad about the layoffs that we knew were comming, it was a good career but I was tiring on the network / tech support world. If you think tech debt is bad, try working in networking land where every protocols shortcomings are 40+ years in the making and they can't be fixed ... without another layer of 20 year old bad ideas... and there's just no way out.
It was also an area where at most companies even where those staff are valued, eventually they decide you're just 'maintenance'.
I had worked really closely with the developers at this company, and I found they got along with me, and I got along with them to the point that they asked some issues be assigned to me. I could spot patterns in bugs and provide engineering data they wanted (accurate / logical troubleshooting, clear documentation, no guessing, tell them "i don't know" when I really don't ... surprising how few people do that).
We had such a good relationship that the directors in my department couldn't get a hold of engineering resources when they wanted ... but engineering would always answer my "Bro, you're going to want to be ready for this one, here's the details..." calls.
I hadn't seen their code ever (it was closely guarded) ... but I felt like I 'knew' it.
But no matter how valuable I was to the engineering teams I was in support... not engineering and thus I was expendable / our department was seen / treated as a cost center.
So as layoff time drew near I knew I liked working with the engineering team and I wondered what to do and I thought maybe I'd take a shot at programming while I had time at work. I read a bunch on the internet and played with some JavaScript as it was super accessible and ... found a whole community that was a hell of a lot more helpful than in my college years and all sorts of info on the internet.
So I do a bunch of stuff online and I'm enjoying it, but I also want a classroom experience to get questions answered and etc.
Unfortunately, as far as in person options are it felt like me it was:
- Go back to college for years ---- un no I've got fam and kids.
- Bootcamps, who have pretty mixed (i'm being nice) reputations.
So layoff time comes, I was really fortunate to get a good severance so I've got time ... but not go back to college time.
So I sign up for the canned bootcamp at my local university.
I could go on for ages about how everyone who hates boot camps is wrong ... and right about them. But I'll skip that for now and say that ... I actually had a great time.
I (and the handful of capable folks in the class) found that while we weren't great students in the past ... we were suddenly super excited about going to class every day and having someone drop knowledge on us each day was ultra motivating.
After that I picked up my first job and it has been fun since then. I like fixing stuff, I like making it 'better' and easier to use (for me, coworkers, and the customer) and it's fun learning / trying new things all the time. -
So...
I'm pretty sure that my satirical, educational, metaphor-esq, response was warranted... but just to check:
I'm having an issue with an online gambling platform... I'm in the USA-- recently several states allow online gambling. This specific one is a huge company so extra careful about proxies etc. To play via browser\desktop you need to install 3rd party, constant, network verification software... network architecture pro with my company's network, manually written ofc, running my static IPv4 /28 from my home = f that
app version even told me i had to uninstall rustdesk (it thinks i obeyed)
the issue is nothing controllable from client side... it's the same problem regardless of device, os (android phone, tablet, and iPad... fresh factory settings, bare bones and container versions... yea I was using it to procrastinate), network type, etc, etc
so i finally take the time to take a video of the issue (would be super confusing via screenshots)... even compress it to 1.5x speed and 240px, leaving the full screen (not cropping) and metadata intact. I point out that im a dev, and even worked for online gambling platforms...
i quickly mention all the noob troubleshooting bs, that i literally know every bit of data that moves on my network... that this issue is identical on both an iPad and android phones (so totally different apps\OSes)... the "live support" already tried(my req) totally deleting then reissuing the problematic promos... 'deleted' one persisted...etc
I clearly lay out all this info, even suggesting they forward it to someone in tech... give them the specific model numbers and OS builds of the primary devices(ipad and android phone)
...
I get back, an equally long, form response... summary:
we r soooo sorry you're having trouble
we care sooooo much about your\customer experience!
the tech team says (heavily implying it got escalated\forwarded) if you try these things itll fix it:
*imagine every generic troubleshooting guide from the early 2000s, plus a few notes like "(smartphone)"*
...and i shit you not, it even gave instructions to restart devices, power-cycle my modem\router and clear my browser cache. (all clearly nonsensical to anyone who read my initial email with a vague knowledge of English and/or tech)
Despite only having 1 valid hand to type with, i type nearly 70wpm (on my prefd keyboards)... so I lectured them, explaining their disrespectful bs clearly... and including a dumbed down metaphor relating a friendly request for a specific salsa recipe using\not using specific available ingredients... and replied to with a children's description of what a tomato is.
Explicitly gave a second chance to actually read the initial issue\email and forward or respond appropriately.
I was way more polite than my depiction seems...too polite.
soooo... i sent an additional email response...
i changed the subject so it'd still align with their ticket system but also identified the rep, with heavily implied disdain.
the contents of the additional response:
Dear 'Mary',
It seems that I forgot to include a very important resource for you.
I apologise. Please follow this link and complete all steps\levels. I want you to have a great online experience!
https://bestdosgames.com/games/...
Best Regards,
Sara Range
things like the "Best Regards," are artifacts of their formatting.
so... im not sure if i was too much of a dick, not enough, or if it even matters because it may go over their head.
opinions pl0x?6 -
Best dev experience...a colleague who was my team lead when I joined a company as a "from-scratch" PHP developer, and gave me a ton of tips, assistance, encouragement and praise along the way. And for the bits that were not so good (on my part), he gave me constructive criticism delivered in a friendly and helpful way rather than chew me out.
And when the boss(es) of the company talked shit behind my back in meetings I was not invited to, about things they had no clue about (my performance as a developer)) he defended me and set the record straight.
Later he was demoted from team lead for office politics reasons. But was doing the same job as before, for less pay. Never complained.
His job consisted of, all at once, being the company IT/server/printer guy, first line customer support over phone and remote desktop, .NET and PHP developer, course holder to teach our customers how to use our product, and mentor to me.
Good guy. I'd give him a ++ if I could. -
Has anybody experience with Scrum in small web development agencies? Especially estimating stories with story points instead of hours/days?
We have a new junior project manager, without any practical experience working agile, who wants to establish scrum because what he read about it sounded so good... I already worked agile with kanban before and I loved it, but I only have little experience with scrum.
I think scrum, or agile in general, won't work with the clients we have. Most of the time, our clients have a fixed deadline, a fixed budget (either money or time) and they know their requirements, so there is no much room for beeing agile.
Regarding story points, I just adding an unneccessary layer of abstraction, because the customer wants to know how long a specific feature takes. Sure, story points are just another, more dynamic unit for time, but then why nut estimate in static time unit in the first place? Another fear I have, is that some devs may be more ignorant regarding deadlines and expectations on customers side. "yeah I'm working for 10 days on this story, but it's 8 points!" instead of informing the project manager "Currently I spend 2 days on this feature, we estimated 3 days, but it seems I need 3 days more".
Maybe I shouldn't be worried, but it would be great if you could share your experience and learnings. Thanks in advance!14 -
What advice you'd give me if I've no industry work experience and already in process of making my first start up into a business? Got my first paying customer and many more in process6
-
Take a job where you can gain some experience in product management and customer requirements, not just a late night caveman just coding.
Anything that brings me closer to understanding how to hopefully run my own business in a few years. -
I work in a small team. As the senior dev I tens to focus on important tasks that shape the core of the product but some times I can’t divide my self when there are multiple tasks at hand, so I pass some tasks to the an other mid level dev.
So the task was to create an automation in order to CD (continuously deliver) an order from WHMCS of the (git versioned) product to customers UAT, PROD envs.
To get a background this is an old guy with “constricted” experience in PHP/jQuery/Joomla/Wordpress.
So when we were breaking up the tasks he told me he would like to implement this so i gave him the task as i was busy with core features.
I was like what could go wrong? I know he doesn’t know much about CI/CD but he can read right? He will google right? He will search for CI/CD solutions that do this out of the box right? He will design on paper or what ever and do small POCs right? He will design the flow first before starting the implementation right? RIGHT?
So fast forward to today I had a call with him this morning about some DB staff. And he wanted to show me his progress…
His solution is:
(parentheses is my brain)
1. Customer completes WHMCS order (perfect)
2. Web Hook 🪝 action (YES)
3. cpanel gets source and “automatic!” Init, all using pure PHP code ignoring the usage of the current framework (ok… something is missing)
4. cpanel web hooks(?) WHMCS to send email to customer with the envs initial setup page(?)
5. Customer opens link and adds setup info (ok fuck, fuck, fuck)
(Ok stay cool composed, lets ask some questions maybe he thought it all in a cool way I can’t get my mind around)
Me: So how are you gonna get the correct version from the repo to the env and init the correct schema?
Dev: I haven’t thought about it yet.
Me: Are we gonna save each version to a file system then your code is going to fetch them?
Dev: I haven’t really thought about it we will see. But look on customer init user setup I implemented a password strength validation and it also checks if the password is the same.
So after this Pokémon encounter I politely closed teams. Stood up drank some (a lot) coffee ☕️. Put out the washed laundry while reflecting on life’s good things, while listening to classical music 🎼 .
Then I sat on my office chair drank some more coffee, put some linking park starting with in that order:
“Numb” then “What I’ve Done” and ended with “In the end, it does really fucking matter” -
So, next monday I will be starting a new project in my company, the very first I have to manage as a sort of project owner in addition to my usual develer rolem. I will be asked to manage the relationship with the customer and all' the details, issues et cetera. Well, I dont know if I am ready and I tought to ask here some advices. So, what do you experienced developers suggest to a fresh meat? (2 years experience pro it world)
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"I have a lot of experience with 'Programs'."
- A customer, referring to our flagship equipment automation, and data acquisition/processing software suite. -
Question:
We're building a web app for a customer, he wants us to build it in Oracle Apex. I've had some experience in Apex, and I found it to be terrible.
Searching online I've either found very outdated or biased reports about using it in a business context.
Do you have experience with it, or know why we shouldn't use it? -
In today's digital era, businesses and organizations are increasingly relying on efficient document management solutions for productivity and collaboration. PDF Reader Pro, a powerful PDF toolset, offers a range of features to streamline document workflows.
To cater to the needs of businesses and organizations, PDF Reader Pro has introduced the Volume Purchase Program, a cost-effective and convenient solution for deploying PDF Reader Pro across teams. This blog will explore the benefits of the program, guide you through the deployment process, and highlight the value of PDF Reader Pro for your organization.
Benefits of the Volume Purchase Program
Cost Savings and Discounts
By participating in our Volume Purchase Program, organizations can leverage significant cost savings through attractive discounts on bulk license purchases. These savings can be allocated towards other critical areas of your business.
Streamlined Deployment and Management
Our Volume Purchase Program simplifies the deployment and management process for PDF Reader Pro. With centralized control and easy distribution of licenses, you can ensure widespread access to this powerful tool. Streamlined updates and compliance management further enhance convenience.
Enhanced Support and Customization Options
Participating organizations gain access to our dedicated support team for technical assistance, troubleshooting, and feature customization. We understand that every organization has unique requirements, and we strive to provide tailored solutions that enhance the overall user experience.
How to Participate in the Volume Purchase Program
To participate in the Volume Purchase Program and enjoy the benefits offered by PDF Reader Pro, follow these:
For Licensing and Pricing Options
PDF Reader Pro offers flexible licensing and pricing options to accommodate the varying needs of organizations. Choose the most suitable plan and license type based on the number of users and deployment preferences.
The specific discounts and pricing can be determined based on the quantity purchased and the ordering method. You can contact PDF Reader Pro for more detailed information and pricing options.
For Application Admin Console Process
Fill in the information according to the form provided by PDF Reader Pro and submit it. Once successfully submitted, you will gain access to the admin console and receive dedicated customer support along with the corresponding user guides. Reduce manual effort and save time by letting the admin backend handle the burden of license management.3 -
AI FOR CUSTOMER SERVICE: ACTUAL PROJECTS INSIGHTS
https://sigma.software/about/media/...
When hearing ‘AI for Customer Service’ most would immediately think this is going to be ‘yet another article about chatbots’. No wonder. Chatbots have been one of the hottest topics recently. However, our experience shows that AI can be applied to many other areas of Customer Service business as well. And those possess even more potential to boost your business. -
Does anyone here have experience working as a senior developer in a web Application development company with less than 15 employee's and having around 5 - 6 developers? can you tell me what are the roles and expectation of graduate developers in such company? I landed a job(my first job ever) in such a company and I am working on 4 customer facing projects at a time including one massive government project. lot of pressure!!3
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How is it being a product manager (PM) for the blade/piece of product that you develop?
I might have the opportunity to be a PM and a developer for the product I've been working on for the past 3 months. I feel like I have a pretty good grasp of the product, but definitely don't know all the customer needs/wants (which I assume will come with more knowledge/experience with the position). Is there anything I should be wary of if I get the promotion? How much of a raise should I expect or ask for? -
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Contact Rapid Digital Recovery On :
EMAIL: support (@) rapiddigitalreco very .org
EMAIL: contact (@) rapiddigitalrecove ry. org
WHATSAPP: +1 (41 4) 80 7-14 85 -
BLOCKCHAIN CYBER RETRIEVE//BEST HACKER TO CLAIM BACK MY STOLEN CRYPTO FUNDS
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It's your best chance at recovering your funds.11 -
recently, I was working on a project to playback archived call recordings, and another developer was hired. part of my job is also to support a third party automation framework for customers, so I got "seconded" to support a proof of concept. the original project had now been messed up, it works, however, the functionality that made it secure has been MASSIVELY compromised for the sake of effort. I've tried to cause a stink as we have a major customer who will fail the next PCI audit. opinions on the situation. the other developer has a lot more experience, but seems to have chosen to satisfy management on deadlines over the original spec...
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Cereal is one of the most popular breakfast foods worldwide. According to the National Cereal Day website, Americans consume approximately 100 billion bowls of cereal every year. With such a high demand for cereal, manufacturers are constantly looking for ways to make their products stand out. Custom cereal boxes are an excellent way to differentiate your product from competitors. In this article, we will explore the benefits of custom cereal boxes.
Enhanced Brand Recognition
Custom cereal boxes allow your brand to stand out on the shelves. With unique packaging, your product is more likely to catch the attention of potential customers. When a consumer sees a distinctive box design, it becomes easier for them to remember your brand, making it more likely they'll purchase your product in the future. Custom packaging can also reinforce your brand's messaging and values. Whether you want to promote a new product line, a charitable initiative, or just your brand's logo, custom cereal boxes provide an excellent opportunity to showcase your brand in a visually appealing way.
Increased Product Appeal
Custom cereal boxes can make your product more appealing to consumers. Unique designs, vibrant colors, and creative patterns can create an emotional connection with your target audience. Your custom cereal boxes can be used to convey the quality of your product, the nutritional benefits, and the flavor. Consumers will be more likely to pick up your product and try it out if they are attracted to the packaging.
Competitive Advantage
The cereal market is highly competitive, and custom cereal boxes can give your brand an edge over competitors. With unique packaging, your product will stand out among the other cereal boxes on the shelves. Custom cereal boxes can also be used to create a sense of exclusivity, making your product more desirable to consumers. Consumers are more likely to purchase a product that appears to be of higher quality, and custom cereal boxes can help create that perception.
Improved Customer Experience
Custom cereal boxes can improve the customer experience by creating a memorable and enjoyable shopping experience. Unique packaging can create a sense of excitement and anticipation for the consumer. Additionally, custom cereal boxes can provide useful information to the consumer, such as nutritional facts, ingredients, and serving suggestions. Consumers are more likely to have a positive experience with your brand if they feel informed and engaged.
Eco-Friendly Options
Custom cereal boxes can be designed with eco-friendly materials, making them an excellent choice for environmentally conscious consumers. With the rise of eco-friendly products, custom cereal boxes can help your brand appeal to consumers who are looking to make more sustainable choices. Additionally, eco-friendly packaging can reduce waste and promote a positive image for your brand.
In conclusion, custom cereal boxes offer many benefits to cereal manufacturers. From enhanced brand recognition to improved customer experiences, custom packaging can help your brand stand out in a crowded market. Whether you're looking to promote a new product line or create a sense of exclusivity, custom cereal boxes are an excellent tool to help you achieve your marketing goals.
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Bali, with its stunning landscapes, rich culture, and vibrant atmosphere, is a dream destination for travelers seeking adventure and relaxation. To enhance your experience on this beautiful island, look no further than Luxury Car Rental Bali. We offer a wide range of premium vehicles that provide comfort, style, and performance, ensuring that your journey through Bali is as memorable as the destination itself.
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For those who appreciate classic American luxury, our Sewa Chevrolet Impala Bali service is the perfect choice. The Chevrolet Impala is a symbol of elegance and sophistication, offering a smooth ride and spacious interior that make it ideal for both leisure and business travel. Whether you’re heading to a special event, exploring Bali’s scenic routes, or simply enjoying a night out, the Impala delivers a blend of comfort and style that enhances every journey.
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For the adventurous spirit, our Rental Jeep CJ Bali service offers the perfect vehicle to navigate Bali’s diverse terrains. The Jeep CJ is renowned for its rugged capability and off-road prowess, making it an excellent choice for exploring the island’s hidden gems, from lush jungles to rocky coastlines. With its sturdy design and open-air experience, the Jeep CJ allows you to immerse yourself in Bali’s natural beauty while enjoying the thrill of off-road driving.
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For those seeking added security and peace of mind during their travels, our Police Escort Bali service offers a unique and reassuring experience. Whether you are attending a high-profile event, traveling with valuable assets, or simply want to ensure a safe and smooth journey, our professional police escort service provides an extra layer of security. Enjoy your time in Bali with the confidence that you are in safe hands, allowing you to focus on creating unforgettable memories.
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Moving long distances can be a daunting task, but with the right support, it can also be an exciting new beginning. At Positive Moves Moving Company, we take pride in being recognized as one of the best rated long distance moving companies in WV. Located at 841 57th St SE, Charleston, WV 25304, we offer reliable and professional moving services tailored to meet your unique needs.
Why Positive Moves is the Best Choice for Your Long Distance Move
Expertise and Experience
With years of experience in the moving industry, our team has developed the skills and knowledge necessary to handle long distance relocations effectively. We understand the complexities involved, from planning and logistics to ensuring the safe transport of your belongings. Our goal is to make your move as seamless as possible.
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At Positive Moves, we offer a wide range of services specifically designed for long distance moves, including:
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At Positive Moves, we have designed our long distance moving process to be efficient and stress-free:
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Buy Verified Cash App Account: Navigating the Digital Transaction Landscape
In an age dominated by digital transactions, the concept of purchasing a verified Cash App account has gained significant traction. This article aims to explore the nuances of buying a verified Cash App account, elucidating the advantages, potential risks, and offering a comprehensive guide for individuals considering this financial move.
Introduction
The Growing Trend of Buying Verified Cash App Accounts
As online transactions become more prevalent, the trend of purchasing verified Cash App accounts is on the rise. Users are increasingly recognizing the added benefits and security that come with having a verified account.
Understanding the Importance of Account Verification
Account verification is a crucial step in enhancing the security of digital transactions. A verified Cash App account provides users with an additional layer of protection, making their financial interactions more secure and reliable.
Advantages of Purchasing a Verified Cash App Account
Enhanced Security Features
One of the primary advantages of a verified Cash App account is the incorporation of advanced security features. These may include multi-factor authentication and additional verification steps, adding an extra layer of defense against unauthorized access.
Increased Transaction Limits
Verified accounts often come with substantially increased transaction limits. This proves beneficial for users engaged in larger financial transactions or those running businesses through the Cash App platform.
Access to Exclusive Cash App Features
Apart from heightened security and increased transaction limits, verified accounts may unlock exclusive features within the Cash App. This could range from priority customer support to early access to new features and promotions.
How to Safely Purchase a Verified Cash App Account
Researching Reputable Sellers
Before entering the purchasing process, it's crucial to research and identify reputable sellers. Reading reviews and testimonials can provide valuable insights into the credibility and reliability of a seller.
Authenticating Account Legitimacy
Ensuring the authenticity of the accounts offered by sellers is paramount. A legitimate verified account should have gone through the necessary verification steps outlined by Cash App.
Ensuring Transparency in Transactions
Transparency in transactions is vital. Buyers should choose sellers who provide clear information about the accounts, including their verification status and any associated features.
Risks and Precautions in Buying Verified Accounts
Common Scams in the Verified Account Market
The digital landscape is not without risks, and the market for verified Cash App accounts is no exception. Being aware of common scams, such as fake listings and phishing attempts, is essential.
Tips for a Secure Transaction Process
To mitigate the risk of falling victim to fraudulent transactions, following best practices such as using secure payment methods and verifying the seller's credentials is crucial.
Step-by-Step Guide to Verifying a Cash App Account
Understanding the Cash App Verification Process
Before attempting to verify a Cash App account, it is essential to understand the process thoroughly. Familiarizing oneself with the required documentation and steps ensures a smooth verification experience.
Submitting Required Information
During the verification process, users typically need to provide personal information, such as a valid ID and proof of address. Ensuring the accuracy and legitimacy of this information is key to a successful verification.
Navigating Potential Challenges
While the verification process is generally straightforward, users may encounter challenges. Being prepared to troubleshoot and address potential issues ensures a seamless verification experience.
Conclusion
Summarizing the Benefits and Risks
In conclusion, opting for a verified Cash App account offers users enhanced security, increased transaction limits, and exclusive access to platform features. While potential risks exist, informed decision-making and adherence to safety precautions can lead to a positive experience.
Encouraging Informed Decision-Making
As users consider the option of purchasing a verified Cash App account, it is crucial to approach the process with caution and awareness. Choosing sellers with proven credibility, staying informed about potential risks, and following best practices contribute to a secure and positive experience.devrant cash app buy verified cash app accounts buy verified cash apps buy verified cash app account uk buy verified cash app account usa buy verified cash app account -
BITCOIN FRAUD-RECOVER STOLEN ASSETS HIRE TECHNOCRATE RECOVERY
I decided to explore the world of cryptocurrency, intrigued by the possibilities it offered. With every hard-earned dollar I saved, I ventured into Bitcoin, investing a substantial amount that eventually totaled $370,000. I was excited about the prospect of growing my savings and ensuring my children would have a stable future. But, as fate would have it, disaster struck when I lost access to my Bitcoin wallet. It happened in a flash. I was multitasking—baking, icing cupcakes, and managing customer orders—when I accidentally clicked on a phishing link disguised as an update for my cryptocurrency app. In an instant, my wallet was compromised, and I was locked out. The realization hit me hard: my investment, my dreams, and my family’s future were hanging by a thread. Feeling utterly devastated and betrayed by my own oversight, I knew I had to act fast. I shared my predicament with a close friend who had been through a similar experience, and they recommended TECHNOCRATE RECOVERY. Skeptical but desperate, I reached out to their team. From the moment I contacted them, I felt an overwhelming sense of support. The professionals at TECHNOCRATE RECOVERY Tool were compassionate and knowledgeable, assuring me that they could help me navigate this overwhelming situation. Their team sprang into action, utilizing advanced technology to track the transactions that led to my locked assets. Within days, they uncovered critical information that would lead to the recovery of my funds. Finally, after what felt like an eternity, I received the news I had been praying for: my Bitcoin had been successfully recovered. Thanks to their incredible work, I can continue focusing on my bakery and my family, knowing I have the tools to navigate the digital world securely.
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RECOVERING OF LOST BITCOIN: RAPID DIGITAL RECOVERY, STEP BY STEP PROCESS
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9 Ways to Improve Your Website in 2020
Online customers are very picky these days. Plenty of quality sites and services tend to spoil them. Without leaving their homes, they can carefully probe your company and only then decide whether to deal with you or not. The first thing customers will look at is your website, so everything should be ideal there.
Not everyone succeeds in doing things perfectly well from the first try. For websites, this fact is particularly true. Besides, it is never too late to improve something and make it even better.
In this article, you will find the best recommendations on how to get a great website and win the hearts of online visitors.
Take care of security
It is unacceptable if customers who are looking for information or a product on your site find themselves infected with malware. Take measures to protect your site and visitors from new viruses, data breaches, and spam.
Take care of the SSL certificate. It should be monitored and updated if necessary.
Be sure to install all security updates for your CMS. A lot of sites get hacked through vulnerable plugins. Try to reduce their number and update regularly too.
Ride it quick
Webpage loading speed is what the visitor will notice right from the start. The war for milliseconds just begins. Speeding up a site is not so difficult. The first thing you can do is apply the old proven image compression. If that is not enough, work on caching or simplify your JavaScript and CSS code. Using CDN is another good advice.
Choose a quality hosting provider
In many respects, both the security and the speed of the website depend on your hosting provider. Do not get lost selecting the hosting provider. Other users share their experience with different providers on numerous discussion boards.
Content is king
Content is everything for the site. Content is blood, heart, brain, and soul of the website and it should be useful, interesting and concise. Selling texts are good, but do not chase only the number of clicks. An interesting article or useful instruction will increase customer loyalty, even if such content does not call to action.
Communication
Broadcasting should not be one-way. Make a convenient feedback form where your visitors do not have to fill out a million fields before sending a message. Do not forget about the phone, and what is even better, add online chat with a chatbot and\or live support reps.
Refrain from unpleasant surprises
Please mind, self-starting videos, especially with sound may irritate a lot of visitors and increase the bounce rate. The same is true about popups and sliders.
Next, do not be afraid of white space. Often site owners are literally obsessed with the desire to fill all the free space on the page with menus, banners and other stuff. Experiments with colors and fonts are rarely justified. Successful designs are usually brilliantly simple: white background + black text.
Mobile first
With such a dynamic pace of life, it is important to always keep up with trends, and the future belongs to mobile devices. We have already passed that line and mobile devices generate more traffic than desktop computers. This tendency will only increase, so adapt the layout and mind the mobile first and progressive advancement concepts.
Site navigation
Your visitors should be your priority. Use human-oriented terms and concepts to build navigation instead of search engine oriented phrases.
Do not let your visitors get stuck on your site. Always provide access to other pages, but be sure to mention which particular page will be opened so that the visitor understands exactly where and why he goes.
Technical audit
The site can be compared to a house - you always need to monitor the performance of all systems, and there is always a need to fix or improve something. Therefore, a technical audit of any project should be carried out regularly. It is always better if you are the first to notice the problem, and not your visitors or search engines.
As part of the audit, an analysis is carried out on such items as:
● Checking robots.txt / sitemap.xml files
● Checking duplicates and technical pages
● Checking the use of canonical URLs
● Monitoring 404 error page and redirects
There are many tools that help you monitor your website performance and run regular audits.
Conclusion
I hope these tips will help your site become even better. If you have questions or want to share useful lifehacks, feel free to comment below.
Resources:
https://networkworld.com/article/...
https://webopedia.com/TERM/C/...
https://searchenginewatch.com/2019/...
https://macsecurity.net/view/...