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Search - "mobile banking"
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Fuck my life...
Okay, so I’m working on a web app with a small group... the app is basically a lead generator for new business in another country. We just need contact details cause they’re a fucker to buy.
Step 1: prototype to the investors, working with the ceo to make this thing look shiny AF.
Goes well as fuck.
CEO: “when can we get this out?”
Me: “it’s basically done mate, get your guys to look at it and we can talk about marketing”
Que a shower of 10 or so bellends with senior in their title going into a room and coming out with:
Bellends: “so on this page we want the user to confirm and accept the contract”
Me: “cool, makes some sense, that’s what it’s already doing.”
Bellends: “afterwards we want to show them the price and have them put in their banking details.”
Me: “Wait, you what when?”
Bellends: “Yeah, well Jenny says we should have as few clicks as possible to get to the final stage and have the customer accept.”
Me: “Jenny’s on fucking crack, moving the contract formation phase to after the contract acceptance stage is not an option”
Bellends: “Oh it’s okay, Andy in legal said that would be okay”
Me: “Andy’s a fucking moron, tell him that online contract formation laws were updated 2014/2015 and you can’t do that anymore”
Bellends: “No, andy’s legal, surely he knows”
Bellends: “We want all of this above the fold”
Me: “OH FUCKING SUCK A DICK YOU ABSOLUTE BAND OF FUCKWADS... which one of you, which one hasn’t looked at a website this millennia!?”
Needless to say I ignored all their shit, got the lead generator out and told the CEO those ten people are certifiably fucking useless.
Bonus round; recent, but “it has to be on internal infrastructure”
“Why? It’s a mobile app sending rest calls to a third party saas.”
“It just has to, we have this thing called the private cloud and w”
“Wait... you what son, priv 🤦🏼♂️ private what mate?”
“Private cloud”
“You... you mean a server rack?”
“Nah we spent £2mn on it, it’s brilliant”
“Hahahaha you fucking dick, you blew £2mn on server infra with fuckall to put on it!?”
“No, no it’s the private cloud”
“Fucking idiot, aye son, where’s the fucking bean stalk you prick!?”
“It has to go on internal infr”
“Shut up, that won’t work”9 -
Putting chatgpt to some good use. Writing a complaint mail to the idiots maintaining my banking app in the style of shakespare.
Hark thee, App Support Team,
With grave disquiet and vexation doth I write to thee concerning thy recent update of the application. As a software developer, the option to enable developer settings on mine own mobile device is of paramount importance for mine work. Yet thy latest update hath impeded mine access to mine own bank account until I disable this setting. Upon launching the app, it doth redirect me to a browser tab, where I am compelled to deactivate the developer setting to avail of thy services.
This conduct of thine is most unacceptable and unprofessional in mine eyes. It doth seem a transgression of privacy, for thy app doth dictate what settings I may or may not have on mine own personal phone. How canst thou deny me access to mine own bank account information merely on the grounds of having enabled developer options? How doth this option interfere with thy application, such that thou must needs coerce thy users to forsake their phone settings to utilize thy app?
I beseech thee to rectify this issue with all due haste, so that I may access mine own bank account without hindrance. If thou art incapable of doing so, then prithee, might thou recommend a more user-friendly banking application to which I may gladly switch?
With frustration and discontent at this time,
A locked-out person.
Backstory : So recently one of my banking app stopped working and forced me to update to their latest version. As soon as i opened the newer version , it shut down and redirected to my browser with a shitty html page with just one message : Disable developer options on your device to continue using our app. I was extremely frustated and couldnt understand what kind of idiots were maintaining this app.So i decided to write up an email hoping to find some solution for this.11 -
I just logged into my bank account to see that everything has changed. More basic, primitive styling and in general it is shit. Why am I ranting about this, because I could tell from looking that it has been done to be more mobile friendly. Sure enough I resized the screen and everything snapped into place like it would on a mobile.
Now I've got to put up with an inefficient and more time consuming UX all because some twat in the bank has decided to pander to mobile devices nearly ten years after they've been introduced even though there's already a mobile banking app for that.
Responsive design is like living with a dwarf, because one of you is small, nobody else is allowed to have cupboards on walls anymore. Bastards!4 -
Me: *Trying to get the mobile banking app*
App: Nope, you have a rooted device
Me: *disables root access for apps and adb*
App: Nope, you have a rooted device
Me: *Maybe a xposed module would help*
Xposed: Nope, you have android nougat
Me: *Maybe there's some LineageOS marshmallow rom for my phone*
LineageOS: Nope, just android 7.1
fml9 -
So my friend was copying a 32 character long hash string from one phone to another because he has the banking app in one phone and registered mobile number in the other phone...
So, I was waiting when he was halfway done... The I said, bro... you could have sent that text as message from Phone1 to Phone2.... His facial expression was unexpressable. I could have told in the begining but I am a devil. 😈 -
One of our customers wants our mobile app to log out the user after 15 minutes of inactivity because of SeCuRiTy…
Why? The phones protect the apps with their hardware encryption from any malicious access.
And we are not dealing with super sensitive data here like some banking app or so.
Why do some people want to have bad UX for no reason?12 -
The global joke of Information Security
So I broke my iPhone because the nuclear adhesive turned my display into a shopping bag.
This started the ride for my character arc in this boring dystopia novel:
Amazon is preventing me from accessing my account because they want my password, email AND mobile phone number in their TWO.STEP Verifivation.
Just because one too many scammers managed to woo one too many 90+y/o's into bailing their long lost WW2 comrades from a nigerian jail with Amazon gift cards and Amazon doesn't know what to do about anymore,
DHL is keeping my new phone in a "highly secure" vault 200m away from my place, waiting for a letter to register some device with a camera because you need to verify your identity with an app,
all the while my former car insurance is making regress claims of about 7k€ against me for a minor car accident (no-one hurt fortunately, but was my fault).
Every rep from each of the above had the same stupid bitchass scapegoat to create high-tech supra chargers to the account deletion request:
- Amazon: We need to verify your password, whether the email was yours and whether the phone number is yours.
They call it 2-step-verification.
Guess what Amazon requests to verify you before contacting customer support since you dont have access to your number? Your passwoooooord. While youre at it, click on that button we sent you will ya? ...
I call this design pattern the "dement Tupi-Guarani"
- DHL: We need an ID to verify your identity for the request for changing the delivery address you just made. Oh you wanted to give us ANOTHER address than the one written on your ID? Too bad bro, we can't help, GDPR
- Car Insurance: We are making regress claims against you, which might throw you back to mom's basement, oh and also we compensated the injured party for something else, it doesn't matter what it is but it's definitely something, so our claims against you just raised by 1.2k. Wait you want proof we compensated something to the injured at all? Nah mate we cant do that , GDPR. But trust me, those numbers are legit, my quant forecasted the cost of childrens' christmas wishes. You have 14 days or we'll see you in court haha
I am also their customer in a pension scheme. Something special to Germany, where you save some taxes but have to pay them back once you get the fund paid out. I have sent them a letter to terminate the contract.
Funniest thing is, the whole rant is my second take. Because when I hit the post button, devrant made me verify my e-mail. The text was gone afterwards. If someone from devRant reads this, you are free to quote this in the ticket description.
Fuck losing your virginity, or filing your first tax return, or by God get your first car, living through this sad Truman dystopia without going batshit insane is what becoming a true adult is.
I am grateful for all this though:
Amazon's safety measures prevented me from spending the money I can use to conclude the insurance odyssey, and DHLs "giving a fuck about customers" prevention policies made me support local businesses. And having ranted all this here does feel healthy too. So there's that.
Oh, cherry on top. I cant check my balance, because I can only verify my login requests to my banking account wiiiiiiith...?2 -
Update to previous rant: My e-banking account is blocked, because apparently I already set a password on a website I never seen before.
- Tried the declined one
- Tried the unsecure one I chossed after the declined one
- Tried the pin number from mobile app.
BAM@#%$#%!!1!one1! YOU ARE BLOCKED FOR ENTERING WRONG PASSWORD TOO MANY TIMES. PLEASE CALL THE FUCKING BANK ON MONDAY.
I seriously hate this stupid country, and companies that don't know a first thing about web getting picked on government and public sector projects, sucking 100s of thousands of euros and providing the user experience that gives you a fucking diarrhea, at every SINGLE ONE OUF THEM!1 -
Where to begin for writing à mobile payment API for m'y country (and countryside) ?
M'y wish IS to build a mobile payment API that would help everyone to pay online no matter what carrier the user 's subscribed to.12