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Search - "resting bitch face"
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6 months ago:
Boss: We have this idea to improve our onboarding to avoid drop off in the new app. See this section here? Were going to take that out of the onboarding and just let them pass straight through to the app. Then when they get into the app, there will be a banner telling them they should go to settings and set this up. That way they can ignore it for a while and get into the app sooner
Me: Get into the app sooner to do what?
Boss: Explore it
Me: Explore an empty app with no content, as they are a brand new user with nothing setup? While theres a big banner on the screen saying "You have insecure settings" ... basically forcing them to do it straight away anyway?
Boss: Yeah, we can give them some recommendations or something while they click around. It will be good. This is months away anyway, we'll talk again
Yesterday:
Boss: So this weird unexpected thing happened. We showed some beta users our plans to remove this section from onboarding and they felt weird about it. They said they didn't like the idea of the banner telling them they haven't set it up correctly
Me: Thats not weird, I said the same thing 6 months ago
Boss: ......... oh, really?
Me: Yep. Its not an improvement to get them through onboarding quicker, just to tell them they have to now go do it somewhere else
Boss: ... right. Ok maybe we'll build it anyway and see how they feel with it in there hands?
Me: nope
Boss: ... what do you mean?
Me: We are behind, you've asked me 3 times in the last week if we are going to be able to get everything in on time ... and now you want me to build something that everyone, apart from you, says they don't like. So realistically, i'm going to build it, and then remove it next week ... and we'll have a discussion about what has to be dropped because of this
Boss: ........ right .... ok .... hhhmmm
Me: *sits with resting bitch face*
Boss: ... maybe we can hide the banner until later. Not show it to them until they've done something in the app?
Me: ... maybe we can not do any of this?
Boss: right but then the onboarding will ...
Me: *talks louder* ... yes will be the way our users want it to be
Boss: ... hhmm i'm not sure
Me: Ok heres what we'll do, so long as it doesn't delay me getting the designs I need, feel free to have the designer mock up what it would look like using that figma on device preview thing. If users say they like it, i'll build it
Boss: ... right but it won't be real on device app so ...
Me: Its that or we cut feature X
Boss: ... well we need that
Me: ok glad we agree, let me know what feedback the designer gets
Boss: ... ok10 -
When you search rbf on Google for radial basis function(for data mining) and it answers with 'R'esting 'B'itch 'F'ace!