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Search - "security over ux"
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Wow... this is the perfect week for this topic.
Thursday, is the most fucked off I’ve ever been at work.
I’ll preface this story by saying that I won’t name names in the public domain to avoid anyone having something to use against me in court. But, I’m all for the freedom of information so please DM if you want to know who I’m talking about.
Yesterday I handed in my resignation, to the company that looked after me for my first 5 years out of university.
Thursday was my breaking point but to understand why I resigned you need a little back story.
I’m a developer for a corporate in a team of 10 or so.
The company that I work for is systemically incompetent and have shown me this without fail over the last 6 months.
For the last year we’ve had a brilliant contracted, AWS Certified developer who writes clean as hell hybrid mobile apps in Ion3, node, couch and a tonne of other up to the minute technologies. Shout out to Morpheus you legend, I know you’re here.
At its core my job as a developer is to develop and get a product into the end users hands.
Morpheus was taking some shit, and coming back to his desk angry as fuck over the last few months... as one of the more experienced devs and someone who gives a fuck I asked him what was up.
He told me, company want their mobile app that he’s developed on internal infrastructure... and that that wasn’t going to work.
Que a week of me validating his opinion, looking through his work and bringing myself up to speed.
I came to the conclusion that he’d done exactly what he was asked to, brilliant Work, clean code, great consideration to performance and UX in his design. He did really well. Crucially, the infrastructure proposed was self-contradicting, it wouldn’t work and if they tried to fudge it in it would barely fucking run.
So I told everyone I had the same opinion as him.
4 months of fucking arguing with internal PMs, managers and the project team go by... me and morpheus are told we’re not on the project.
The breaking point for me came last Wednesday, given no knowledge of the tech, some project fannies said Morpheus should be removed and his contract terminated.
I was up in fucking arms. He’d done everything really well, to see a fellow developer take shit for doing his job better than anyone else in [company] could was soul destroying.
That was the straw on the camels back. We don’t come to work to take shit for doing a good job. We don’t allow our superiors to give people shit in our team when they’re doing nothing but a good job. And you know what: the opinion of the person that knows what they’re talking about is worth 10 times that of the fools who don’t.
My manager told me to hold off, the person supposed to be supporting us told me to stand down. I told him I was going to get the app to the business lead because he fucking loves it and can tell us if there’s anything to change whilst architecture sorts out their outdated fucking ideas.
Stand down James. Do nothing. Don’t do your job. Don’t back Morpheus with his skills and abilities well beyond any of ours. Do nothing.
That was the deciding point for me, I said if Morpheus goes... I go... but then they continued their nonsense, so I’m going anyway.
I made the decision Thursday, and Friday had recruiters chomping at the bit to put the proper “senior” back in my title, and pay me what I’m worth.
The other issues that caused me to see this company in it’s true form:
- I raised a key security issue, documented it, and passed it over to the security team.
- they understood, and told the business users “we cannot use ArcGIS’ mobile apps, they don’t even pretend to be secure”
- the business users are still using the apps going into the GDPR because they don’t understand the ramifications of the decisions they’re making.
I noticed recently that [company] is completely unable to finish a project to time or budget... and that it’s always the developers put to blame.
I also noticed that middle management is in a constant state of flux with reorganisations because in truth the upper managers know they need to sack them.
For me though, it was that developers in [company], the people that know what they’re talking about; are never listened to.
Fuck being resigned to doing a shit job.
Fuck this company. On to one that can do it right.
Morpheus you beautiful bastard I know you’ll be off soon too but I also feel I’ve made a friend for life. “Private cloud” my arse.
Since making the decision Thursday I feel a lot more free, I have open job offers at places that do this well. I have a position of power in the company to demand what I need and get it. And I have the CEO and CTO’s ears perking up because their department is absolutely shocking.
Freedom is a wonderful feeling.13 -
Highlights from my week:
Prod access: Needed it for my last four tickets; just got it approved this week. No longer need it (urgently, anyway). During setup, sysops didn’t sync accounts, and didn’t know how. Left me to figure out the urls on my own. MFA not working.
Work phone: Discovered its MFA is tied to another coworker’s prod credentials. Security just made it work for both instead of fixing it.
My merchant communication ticket: I discovered sysops typo’d my cronjob so my feature hasn’t run since its release, and therefore never alerted merchants. They didn’t want to fix it outside of a standard release. Some yelling convinced them to do it anyway.
AWS ticket: wow I seriously don’t give a crap. Most boring ticket I have ever worked on. Also, the AWS guy said the project might not even be possible, so. Weee, great use of my time.
“Tiny, easy-peasy ticket”: Sounds easy (change a link based on record type). Impossible to test locally, or even view; requires environments I can’t access or deploy to. Specs don’t cover the record type, nor support creating them. Found and patched it anyway.
Completed work: Four of my tickets (two high-priority) have been sitting in code review for over a month now.
Prod release: Release team #2 didn’t release and didn’t bother telling anyone; Release team #1 tried releasing tickets that relied upon it. Good times were had.
QA: Begs for service status page; VP of engineering scoffs at it and says its practically impossible to build. I volunteered. QA cheered; VP ignored me.
Retro: Oops! Scrum master didn’t show up.
Coworker demo: dogshit code that works 1 out of 15 times; didn’t consider UX or user preferences. Today is code-freeze too, so it’s getting released like this. (Feature is using an AI service to rearrange menu options by usage and time of day…)
Micromanager response: “The UX doesn’t matter; our consumers want AI-driven models, and we can say we have delivered on that. It works, and that’s what matters. Good job on delivering!”
Yep.
So, how’s your week going?2 -
Fuck I feel fucked up just for completing user account management, authentication, email verification, password reset. Securing all of this with ssl and checking for any security loopholes.
I can't believe this took me more than a couple months.
Well I was lazy and unmotivated.
I fucking hate crafting stupid ass routes in nginx.
I fucking hate making a nice responsive gui.
I have to design even the stupid html for the emails. Fuuuuck.
So much boilerplate on top of that with username and email validation.
I learnt regex 5 times over the past couple months, still not enough.
And now I actually have to build the functional part.
On the plus side I can reuse this stupid boilerplate if I can make it more modular and readable.
There's shit ton of comments to the point where I feel like an idiot for including so much info. It's like I've written it for a toddler to take over.
Gawd. Anyways it's over now. 50% I guess.
I can finish the rest of the server more quickly and then spend another year designing the Android application.
I'm really lazy in places where I have to design UI/UX. Although at this point it's kinda what could put my application at the top. (I'm lazy, I ain't bad.. I just hate implementing my ideas I wish I could just visualize and have it appear on my screen)
I do like parts of gui that involve little math problems that would make motion smooth and efficient.