A scammer called me today. They were saying that harmful files were moved to my computer and they needed to remove them. I don't think they are ever going to call me again.

S = scammer; M = me;

S: this is tech support we need access to your computer because we detected harmful files and need to remove them.
M: oh my! Hold on, let me go to my computer now. How can you access it?
S: we can just use RDP and delete the files. They are in a hidden folder that is encrypted so this Is the only way.
M: oh ok I believe you. Hm... it looks like my son only allows certain IP addresses to access our computers.. I don't know how to disable this so can you just email me your IP address?
S: Sure...

He then sends me his actual IP address... it doesn't even look like a proxy or VPN.

M: oh my I forgot that you need my password to login. It's really long and complicated... can I just email it to you?
S: Sure!!

I then tell him to hold on I have to find it that my "son" stored it somewhere.

At this time I'm taking a photo of my bare ass and attaching it to the email. I then say in the email "Please note what my job title is in my signature.. I just sent the FBI your name, phone number, email, and IP address. Please enjoy my bare ass, you'll see a lot of it in prison."

*computer fell, broken in pieces*

Me calling [Microsoft] tech support: hey can you check my warranty on this computer, I think I broke it?

Tech support: yes sir but we must first go through the troubleshooting steps,

Me: no, no I just-

Tech support: have you tried pressing F8 sir?

Me: umm… no, look I'm just -

Tech support: sir please press the F8 key sir

Me: okay… I pressed it, now can you just check my-

Tech support: sir please what happened when you pressed F8?

Me: it's broken, now if you could just check my warranty -

Tech support: sir I'm sorry sir I think you did it wrong. Please press F8

Me: no just check my-

Tech support: sir I think you do not understand, sir it is at the top-

Yup.

Customer: I have installed Windows on my computer
Support: Yes, and ?
C: And I have problem now...
S: You already said that.

Every single time I visit my family during holidays they expect one to fix their computer/smartphone/printer/whateverFuckingShittyIOT-Device... Just printed them postcards this time ¯\_(ツ)_/¯

Also: Hello devRant! Just been reading here for a week and every single day was full of gold - Thanks :)

It's depressing how true this is

Me: "Tech support, how can I help you?"
Them: " I'm not able to log into the website!"
Me: "Okay, what message is it showing when you try to log in?"
Them: "Sir, I am NOT a computer person so I don't know."
Me: "Do you know which web browser you're using?"
Them: "I don't know what that is!"
Me: "Okay, when you want to go on the internet, do you click on a blue E, or a mulicolored circle, or..."
Them: "SIR I ALREADY TOLD YOU THAT I AM NOT A COMPUTER PERSON, YOU'RE REFUSING TO THELP ME SO I'M GOING TO HANG UP"

// family tech support

Dad: *clicks something*
Dad: *something strange happens*
Dad: Hey son, come over here. What happened?
Son: Hm.. what did u click?
Dad: I don't know. Aren't you supposed to know that? You're our computer genius.

Biggest hurdle: torn between having boobs and missing an arm. I swear some people are under the assumption the brain is in the arm.

I am fully capable of building your network, resolving your outage due to your faulty code, can even tell you how many users your database can support at once. I don't need arms for that. Nor do my boobs distract me that badly.

"but men are going to make your life so hard" yup. And that's true no matter where i go

"all that typing with one arm can't be good for your back" welp. Find me a job that doesn't require a computer. Or manual labor. If you think typing will fuck me up, that's DEFINITELY out of the equation

"you're too pretty, there's no way this can make sense" dafuq you just say?!?!

"why don't you just stay home on disability, I'm sure you qualify, you wouldn't need to work" I'd rather be a fucking trophy wife if I'm staying at home. Fuck that.

And many more.

Sometimes they're fun. Give me more dumb arguments to counter? ;)

This is Why I give IT support so much respect.

Friend: my computer stopped working can you help?
Me: (porn...again) fine I'll help.
Friend: come over when your ready
Me: Be there tomorrow bro

Next day.....

Me: where is your desktop
Friend: upstairs, I tried everything man
Me: look at the monitor... look at the hp piece of shit.. see green light on... look back at the monitor...no light... look at my friend.
Friend: 😕
Me:😪
Friend:😳
Me: look behind the desk...
Friend: 😰
Me: 😪your monitor is unplugged
Friend: 😅
Me: fuck you lose my number

!rant
A few days ago a friend of mine rang me up complaining about internet issues with his computer. As usual I did the "is it plugged in, turn it off then on again" sort of thing to waste time while my pasta was cooking. After a while he asked if I had another bogus solution, so I suggested flushing his toilet.

He runs off, I hear the flush, comes back and viola - it fucking worked.

The point of this is: if it don't work, flush the toilet. You're welcome, tech support out ✌️

Navy story time, and this one is lengthy.
As a Lieutenant Jr. I served for a year on a large (>100m) ship, with the duties of assistant navigation officer, and of course, unofficial computer guy. When I first entered the ship (carrying my trusty laptop), I had to wait for 2 hours at the officer's wardroom... where I noticed an ethernet plug. After 15 minutes of waiting, I got bored. Like, really bored. What on TCP/IP could possibly go wrong?
So, scanning the network it is. Besides the usual security holes I came to expect in ""military secure networks"" (Windows XP SP2 unpatched and Windows 2003 Servers, also unpatched) I came along a variety of interesting computers with interesting things... that I cannot name. The aggressive scan also crashed the SMB service on the server causing no end of cute reactions, until I restarted it remotely.
But me and my big mouth... I actually talked about it with the ship's CO and the electronics officer, and promptly got the unofficial duty of computer guy, aka helldesk, technical support and I-try-to-explain-you-that-it-is-impossible-given-my-resources guy. I seriously think that this was their punishment for me messing around. At one time I received a call, that a certain PC was disconnected. I repeatedly told them to look if the ethernet cable was on. "Yes, of course it's on, I am not an idiot." (yea, right)
So I went to that room, 4 decks down and 3 sections aft. Just to push in the half-popped out ethernet jack. I would swear it was on purpose, but reality showed me I was wrong, oh so dead wrong.
For the full year of my commission, I kept pestering the CO to assign me with an assistant to teach them, and to give approval for some serious upgrades, patching and documenting. No good.
I set up some little things to get them interested, like some NMEA relays and installed navigation software on certain computers, re-enabled the server's webmail and patched the server itself, tried to clean the malware (aka. Sisyphus' rock), and tried to enforce a security policy. I also tried to convince the CO to install a document management system, to his utter horror and refusal (he was the hard copy type, as were most officers in the ship). I gave up on almost all besides the assistant thing, because I knew that once I left, everything would go to the high-entropy status of carrying papers around, but the CO kept telling me that would be unnecessary.
"You'll always be our man, you'll fix it (sic)".
What could go wrong?
I got my transfer with 1 week's notice. Panic struck. The CO was... well, he was less shocked than I expected, but still shocked (I learned later that he knew beforehand, but decided not to tell anybody anything). So came the most rediculous request of all:
To put down, within 1 A4 sheet, and in simple instructions, the things one had to do in order to fulfil the duties of the computer guy.
I. SHIT. YOU. NOT.
My answer:
"What I can do is write: 'Please read the following:', followed by the list of books one must read in order to get some introductory understanding of network and server management, with most accompanying skills."
I was so glad I got out of that hellhole.

I’m kind of pissy, so let’s get into this.
My apologies though: it’s kind of scattered.

Family support?
For @Root? Fucking never.

Maybe if I wanted to be a business major my mother might have cared. Maybe the other one (whom I call Dick because fuck him, and because it’s accurate) would have cared if I suddenly wanted to become a mechanic. But in both cases, I really doubt it. I’d probably just have been berated for not being perfect, or better at their respective fields than they were at 3x my age.

Anyway.
Support being a dev?
Not even a little.

I had hand-me-down computers that were outmoded when they originally bought them: cutting-edge discount resale tech like Win95, 33/66mhz, 404mb hd. It wouldn’t even play an MP3 without stuttering.

(The only time I had a decent one is when I built one for myself while in high school. They couldn’t believe I spent so much money on what they saw as a silly toy.)

Using a computer for anything other than email or “real world” work was bad in their eyes. Whenever I was on the computer, they accused me of playing games, and constantly yelled at me for wasting my time, for rotting in my room, etc. We moved so often I never had any friends, and they were simply awful to be around, so what was my alternative? I also got into trouble for reading too much (seriously), and with computers I could at least make things.

If they got mad at me for any (real or imagined) reason (which happened almost every other day) they would steal my things, throw them out, or get mad and destroy them. Desk, books, decorations, posters, jewelry, perfume, containers, my chair, etc. Sometimes they would just steal my power cables or network cables. If they left the house, they would sometimes unplug the internet altogether, and claim they didn’t know why it was down. (Stealing/unplugging cables continued until I was 16.) If they found my game CDs, those would disappear, too. They would go through my room, my backpack and its notes/binders/folders/assignments, my closet, my drawers, my journals (of course my journals), and my computer, too. And if they found anything at all they didn’t like, they would confront me about it, and often would bring it up for months telling me how wrong/bad I was. Related: I got all A’s and a B one year in high school, and didn’t hear the end of it for the entire summer vacation.

It got to the point that I invented my own language with its own vocabulary, grammar, and alphabet just so I could have just a little bit of privacy. (I’m still fluent in it.) I would only store everything important from my computer on my only Zip disk so that I could take it to school with me every day and keep it out of their hands. I was terrified of losing all of my work, and carrying a Zip disk around in my backpack (with no backups) was safer than leaving it at home.

I continued to experiment and learn whatever I could about computers and programming, and also started taking CS classes when I reached high school. Amusingly, I didn’t even like computers despite all of this — they were simply an escape.

Around the same time (freshman in high school) I was a decent enough dev to actually write useful software, and made a little bit of money doing that. I also made some for my parents, both for personal use and for their businesses. They never trusted it, and continually trashtalked it. They would only begrudgingly use the business software because the alternatives were many thousands of dollars. And, despite never ever having a problem with any of it, they insisted I accompany them every time, and these were often at 3am. Instead of being thankful, they would be sarcastically amazed when nothing went wrong for the nth time. Two of the larger projects I made for them were: an inventory management system that interfaced with hand scanners (VB), and another inventory management system for government facility audits (Access). Several websites, too. I actually got paid for the Access application thanks to a contract!

To put this into perspective, I was selected to work on a government software project about a year later, while still in high school. That didn’t impress them, either.

They continued to see computers as a useless waste of time, and kept telling me that I would be unemployable, and end up alone.

When they learned I was dating someone long-distance, and that it was a she, they simply took my computer and didn’t let me use it again for six months. Really freaking hard to do senior projects without a computer. They begrudgingly allowed me to use theirs for schoolwork, but it had a fraction of the specs — and some projects required Flash, which the computer could barely run.

Between the constant insults, yelling, abuse (not mentioned here), total lack of privacy, and the theft, destruction, etc. I still managed to teach myself about computers and programming.

In short, I am a dev despite my parents’ best efforts to the contrary.

I haven't told anyone I know yet but yesterday I got a call from a user and she asked me if I could come down and take a look at some software I support. I did and fixed the issue.
She then asked if I could take a look at her computer because help desk and PC team had tried to fix and couldn't.

5 minutes later I fixed it (every site she went to gave cert error in both chrome and ie). I stood up and there was a couple seconds of me and her just facing each other not saying anything. She was smiling ear to ear the whole time. (This issue was weeks old I think). Then she walks towards me......

And hugs me.

Years ago I was an application developer at a medium sized corporation and was also responsible for support for an HR department. This occurred early one morning shortly after I arrived at work.

User: My app doesn't work.
Me: What's wrong with it?
User: I just get a blank screen.
Me: A blank screen? What happens when you hit a key?
User: Nothing.
Me: Do any apps work?
User: No, I just get a blank screen.
Me: Is your monitor on?
User: Yes, I turned it on.

This type of witty banter went on for several minutes when the answer suddenly hit me.

Me: Is your computer turned on?
User: Do I need to turn it on?
Me: Did you turn it off before you went home last night?
User: Yes.
Me: And do you normally turn it on in the morning when you come in?
User: Yes.
Me: Then why didn't you turn it on this morning when you came in?
User: I didn't know I needed to.

It was at this point I heard the programmer over the cubicle wall from me burst out laughing. He had been listening to the conversation and couldn't take it anymore.

The really sad part is that this was not an isolated incident. This kind of stuff occurred on a semi-regular basis with this individual's department.

So, I grew up on the US/Mexican border, in a city where saying there's no opportunity is like saying the Titanic suffered a small leak on its maiden voyage. There were two kinds of people in said town: Mexicans trying to find something less shit than juarez and white trash reveling in their own failure. I came from the latter, for whatever that's worth.

I graduated high school when I was almost 16 years old. Parents couldn't really afford to support three kids and pay the rent on the latest in a long line of shit holes we migrated in and out of. If being a serial eviction artist is a thing, my family were savants.

I applied to college and got accepted only to be told by my father that he didn't see the need. Turns out the only reason he'd helped me graduate early was so I could start working and help pay his bills. I said okay, turned around and tossed a bag and my shitty af spare parts computer into the back of the junkyard Vega I generously referred to as a car and moved cross country. Car died on arrival, so I was basically committed.

Pulled shifts at two part times and what kids today call a side hustle to pay for school, couch surfed most of the time. Sleep deprivation was the only constant.

Over the first 4 months I'd tried leveraging some certs and previous experience I'd obtained in high school to get employment, but wasn't having much luck in the bay area. And then I lost my job. The book store having burned down on the same weekend the owner was conveniently looking to buy property in Vegas.

Depression sets in, that wonderful soul crushing variety that comes with what little safety net you had evaporating.

At a certain point, I was basically living out of the campus computer lab, TA friend of mine nice enough to accidentally lock me in on the reg. Got really into online gaming as a means of dealing with my depression. One night, I dropped some code on a UO shard I'd been playing around on. Host was local, saw the code and offered me a job at his firm that paid chump change, but was three times what all my other work did combined and left time for school. Ground there for a few years until I got a position with work study at LBL that conflicted too much for it to remain mutually beneficial. Amicable parting of the ways.

Fucking poverty is what convinced me to code for a living. It's a solid guarantee of never going back to it. And to anyone who preaches the virtues of it and skipping opportunity on grounds of the moral high ground, well, you know.

Picking up my kid in kindergarten, they asked if I had time to help fix the manager's computer. Internet wasn't working, at had been on the phone with support for 4 hours. I accepted the challenge, open prompt and typed "ipconfig /renew". Done. I walked out a rockstar.

Remember the WebDev guy from my last inspirational "rant"?

Well he called me and he somehow found a Support scammer

so I went over to his place and setup our "how to destroy a scammer's computer" kit which we got from a couple of friends in Discord and waited for the scammer to call.

And at long last, the scammer called,He setup a VM while I find his IP and RAT his computer, then went on to find other computers and check if they reside on the same LAN network.

at that point WebDev guy asked me "what are you planning to do?"

"Tell him this is your banking app" while presenting him a virus executable. "Don't click on that though". So he did, and they began the transfer and once the scammer clicked it on his computer (I was observing via RDP), we lost connection to the scammer's computer so I assumed the thing worked.

We were laughing our asses while in the middle of this fuckery.

Best moment in my life.

I'm a lawyer, like a year ago I was home alone (wife and kid went on the trip) and from boringness, I decided that I should learn to program (was thinking about that earlier because of some ideas for apps I had - I was fucking naive then :P).

So I start googling best way to do it and I decided to start CS50 course on edx. And that was a real blast for. Best learning experience ever happened in my life.

Anyway, I was going through CS50 curriculum (at the start I thought I will quit it after few weeks) and every day was like so exciting. This whole programming thing seems like the best thing happens to me in many years. There were so many interesting things to learn, I felt like I discovered whole new word.

So after few months while I was finishing CS50, one day I decided, fuck it, this is what I want to do for the rest of my life (I'm 35+ btw ;)). I chose frontend path as it seems easier for a person without technical education. If everything goes as planned I will start looking for a job at beginning of next year. So where I the rant you could ask?

Well, you should guest what my family thinks about it. My wife was like at first: I'm proud you learning something new, now she hates it, making fights about me always sitting in front of computer (which is not true as I learn most in work in my spare time - I can do it as I work on my own), she even told my parents that I cheat her because she started family with a lawyer, not a programmer (supposed to be joke, but really not fun for me) . WTF - where is the fucking support ? ehhh. My parents on the other side still don't believe I will do it (after more than a year of my learning) and they still think I will quit the idea in the end....

So thats it my rant about what my familly thinks about me become programmer.

(sry for my English)

We moved to a new office floor and got a brand new set up. My new extension monitor died just after 4 hours of use, it was showing a black screen a with couple of colourful lines running down the screen.

Got the IT guy to come and replace it. He says he must test it with a display cable even though the screen was dead without any input source. (Ok fine cbf arguing with you, just do it.)

*Magicarp used splash, nothing happened*

Realising I was right, he gave the ok for another guy to replace my monitor.

Second guy comes to my desk and realised he forgot the electric screwdriver. (Sigh, how long must I wait...) After he finally finished installing​ the new monitor he plugged the display cable into a random display port without looking.

*Magicarp used splash, nothing happened*

Since the monitor wasn't displaying anything, he jumped into asking me to restart my computer. I gave him "the wtf are you stupid face" and just said "NO". I looked over to where he plugged the cable and asked why he plugged into the "dp out" port.

I plugged the cable to the correct port and monitor was working.

Felt like I can do their job better without any experience in IT support.

PS. Don't play the "please restart your computer" card on me. I also work in technology.

The Orange Juice Saga ....

I've just come off one of the stupidest calls ever.

Firstly, I am not in tech support, I'm a software developer - read the below with this in mind.

My client called up to say the system I created as been compromised. When he attempts to login, he is logged off his Windows machine.

He'd also apparently taken his PC to ***insert large UK computer superstore here***, who took £100 plus to look at the machine and conclude his needs to buy a new PC.

I remoted into his computer to see WTF was going on.

As he described, visiting my login form did log you out. In fact, whenever you pressed the "L" key you were logged out. Press the "M" key, all windows were minimized. Basically, all Windows hotkeys appeared to be active, without the need to press the Windows key.

Whilst connected to his PC I spent a good 30 minutes checking keyboard settings and came up short.

After asking all the normal questions (has anything changed on your PC, have you installed stuff lately etc.) without any useful answers I got nothing.

I then came across an article stating several presses of the Windows in quick succession will solve the issue.

I got the client to try this, pressed the "L" key (which would have logged me off previously) and the issue was resolved.

Basically, the Windows key was "stuck", which oddly makes your PC kind of useless.

I asked the client if they'd split anything on the keyword whilst working. His exact word were simply lol:

"Oh yer, yesterday, I was trying to drink a glass of orange quickly and split some in the corner of keyboard. I did clean it up quickly though".

Yep, the issue was due to the client spilling orange juice on their keyboard , which in turn made the Windows key stick.

Disaster averted.

A call that started with the client stating I made a system that was easily compromised (i.e. my fault), morphed into a sorry saga of cold drinks.

The client did ask why the ***superstore name*** charged him money for that and recommended a new machine. That is a good question and demonstrated some the questionable tech support practices we see nowadays, even at very large stores.

To be fair to the client, he told me to bill him for half a days work as it was his own fault.

When I'm able to stop myself involuntarily face palming, I'm off for a swim to unwind :)

Dells XPS are made of magic. [long story, major fuckup, 10k+ damages]

It all started in December. One morning I was late to work, drove there as fast as possible. (I live like 3 minutes away so me being late really meant *late*) Parked my car in a secluded car park, grabbed my backpack and ran to work. The car park is like 100 meters away from work so I took my feet into my hands and ran. Next thing I know my heels loose all grip while I go down a small slope and I drop on my back full force. On a sharp edged stone. With only my 1700$ XPS in it. Fuck.

I paniced, but got up and ran to work. I checked on the notebook, praying it would boot. It booted! Holy shit. I flipped the notebook and saw two small dents in the aluminum shell. I was thorougly impressed. I later discovered that it left a small shadow on the display, but given what a hit that was (I am not exactly a lightweight), impressive would be a massive understatement.

Fast forward to February, I am weighing my options to get the screen replaced maybe, as damage on my hardware (even if neglectable) triggers some sort of OCD and makes me feel bad 24/7. Also my laptop tends to shut off from time to time, looked into the Event Viewer and saw kernel panic. I figured that the battery probably still took a hit and that it drops voltage from time to time and the kernel assumes a critical situation, thus shutting off.

It stayed quite snowy in Austria up until March, so occasional snowing wasn't rare. Got out of work one day, saw it snowed a bit. Whatever. I had my moms car at the time, so I tried if it would slide a bit if I donut on the now (5pm) empty parking space. Nothing. Drove done a small hill, ABS triangle lit up red (board computer can't outbalance the snow). I drove out to the main street where everything was salted and drove along towards my house. Took a turn into my street, accelerated for a bit and then went off the gas so the car would smoothly drive along with the speed slowly degrading. So I went off the gas and noticed I was a bit to the right, no wonder, centrifugal forces.

*steers left*
"Huh seems like I need a bit more"
*car still doesnt move much*
"What the- go to the left!"
*steers left hard*
"Fuck that wall is coming closer"
*Breaks*
*car doesnt break*
"FUCK FUCK FUCK FUCK!!!"

Everything got quiet in seconds, me waking up to an open airbag, ripped pants, a hurting wrist, the radio somewhere on the ground and fumes that smellt like burning wires. I grabbed my backpack that was now somewhere on the floor instead of on the seat and ran outside, tears in my eyes and the phone on my ear calling my mom. I walked inside as she walked outside, hearing a weeping scream that I haven't heard from her since I am alive. While walking inside I noticed my backpack was wet on the bottom, my 2 litre water jug shattered when my backpack hit the dashboard. I tried to stay calm and act rational, knowing that every second counts when It comes to water damage. I hastely searched for some rice and a bag to put my laptop into, stuffed the bag with both and went outside. The car was totaled, my mom pissed and crying. And I was in shock, sad, angry and hurting.

I kept the laptop on my heater for a few days, bagged in rice. I dared to try a boot after a while and you wont believe me, it fucking booted. Even the keyboard backlight worked, just the screen was obviously broken in the back (no color distortion or bad pixel rows though!!) and the aluminum shell had a dent on the front. I talked with Dell Support a few days later, asking if it would be ok to open the XPS up so I could drain all of the water. She said yes thats fine, as long as I dont touch anything or screw around with it.

She said I can send it in and get it checked, but the pickup and analysis will cost 150$ and I can go from there.

I sent it in and estimated that, because battery, screen and other things probably needed changing, it will be around 900$.

Got a call a few weeks later:

"Hello beggarboy, the repair team reported back to us and said that they will have to replace everything, which will be 1700$."

"Fuck... Buying a new one is cheaper.."

"Yeah I know I am sorry about that, I can offer you a voucher so you can buy a new one for 250$ off if you would prefer that"

"Sorry but I will need some time to consider"

"I understand."

The agent clearly noticed I was bummed about it.

After going back and forth what to do I got another call a few days later.

"Hello beggarboy, we talked a few days ago. I have good news"

"Hello, yes, speak up?"

"I was able to get a special offer for you after putting in a few words..."

The next thing she said seemed unreal to me.

She was able to cut 600$ (!!!), making the new offer 1100$, instead of 1700$ or a new one for 1500$. I figured the reason she probably did that was because I am always very polite with support members. Always.

My XPS is back and healty again.
Thank you for taking the time to read this.
Dells XPS are made of magic.

One comment from @Fast-Nop made me remember something I had promised myself not to. Specifically the USB thing.
So there I was, Lieutenant Jr at a warship (not the one my previous rants refer to), my main duties as navigation officer, and secondary (and unofficial) tech support and all-around "computer guy".
Those of you who don't know what horrors this demonic brand pertains to, I envy you. But I digress. In the ship, we had Ethernet cabling and switches, but no DHCP, no server, not a thing. My proposition was shot down by the CO within 2 minutes. Yet, we had a curious "network". As my fellow... colleagues had invented, we had something akin to token ring, but instead of tokens, we had low-rank personnel running around with USB sticks, and as for "rings", well, anyone could snatch up a USB-carrier and load his data and instructions to the "token". What on earth could go wrong with that system?
What indeed.
We got 1 USB infected with a malware from a nearby ship - I still don't know how. Said malware did the following observable actions(yes, I did some malware analysis - As I said before, I am not paid enough):
- Move the contents on any writeable media to a folder with empty (or space) name on that medium. Windows didn't show that folder, so it became "invisible" - linux/mac showed it just fine
- It created a shortcut on the root folder of said medium, right to the malware. Executing the shortcut executed the malware and opened a new window with the "hidden" folder.
Childishly simple, right? If only you knew. If only you knew the horrors, the loss of faith in humanity (which is really bad when you have access to munitions, explosives and heavy weaponry).
People executed the malware ON PURPOSE. Some actually DISABLED their AV to "access their files". I ran amok for an entire WEEK to try to keep this contained. But... I underestimated the USB-token-ring-whatever protocol's speed and the strength of a user's stupidity. PCs that I cleaned got infected AGAIN within HOURS.
I had to address the CO to order total shutdown, USB and PC turnover to me. I spent the most fun weekend cleaning 20-30 PCs and 9 USBs. What fun!
What fun, morons. Now I'll have nightmares of those days again.

OH MY GOD

WHO NAMES A CONFERENCE ROOM AFTER AN -ADDRESS-??

At my new job, we had all day training on Friday. It was emphasized many times that we should not be late. I look at the meeting invite many times, and it says [123 Fake], with Fake being a Very Well Known Street, and I see on Google Maps that there's an office building there. Great, we must have an off-site training facility to help our clients become certified in our product. It doesn't say which floor, but I assume the small space we have in that large office building will become evident once I check in with lobby security.

Friday morning comes, I get to the office building 20 minutes early, and try to check in. They've never heard of my company. Maybe there's a computer lab we rent out? No, they don't know anything about that. I don't have work email or slack set up on my phone yet, so who do I call? I try reception, no one answers. Eventually I call our customer support line.

I shouldn't be at 123 Fake St. I should be at the office. Because that's the name of the conference room!

YOU HAD ONE JOB, ROOM NAMER!

Last night my boyfriend and I tried to think of worse names for conference rooms. The only ones I could think of were "meeting canceled" (but with that, at least I would be in the correct fucking building!) or just naming every conference room "conference room". Here's the thing: there's not just one 123 Fake St room! There's two of them right next to each other! So you can easily show up and think, I remember I was supposed to be in this room, but which one?

And I'm not even the first person to make this mistake. CLIENTS have gone to the wrong building before because they get included on meeting invitations that include conference room names! WTF!

It's pretty common to have Chicago conference rooms named after neighborhoods, or iconic buildings, etc. But nobody is going to think, "meeting in Bucktown? I'll just wander around the neighborhood until I find people with laptops". It's obviously a conference room. BUT A FUCKING ADDRESS OF A NEARBY OFFICE BUILDING? It's not even an iconic of a building!

Names matter. I care a lot about names in code. I never realized it could apply to the physical world as well. So now I am on a mission to change the names of these Goddamm conference rooms so I'm the last person to be directed to the wrong fucking building.

OH, and I'm out $9 for a taxi ride and a pair of gloves that got lost in the taxi so that's GREAT.

A quite normal Windows day:

Bios to Windows: "Go now! Get up!"

Windows to Bios: "Always slow with the young circuit boards."

"I've got something weird on screen."

Windows' answer: "Ignore it first."

Hardware assistant to Windows: "The user puts pressure. He wants me to identify this thing. Could be an ISDN card."

Windows: "Well, well."

Unknown ISDN card to all: "Will you please let me in?"

Network card to intruder: "You can't spread out here!"

Windows: "Quiet in the case! Or I'll cut both their support!"

Device Manager: "Offer compromise. The network card is allowed on Mondays, the ISDN card is on Tuesday."

Graphics card to Windows: "My driver retired yesterday. I'm crashing now."

Windows to graphics card: "When will you be back?"

Graphics card: "Well, not at first."

CD-Rom drive to Windows: "uh, I would have a new driver here..."

Windows: "What's ich´n supposed to do with it?!"

Installation software to Windows: "Leave it, I'll mach´ that already."

Windows: "That's nice to hear."

USB connection to interrupt management: "Alarm! Just been penetrated by a scanner cable. Request response."

Interrupt management: "Where are you coming from?"

USB connection: "I was in the computer right from the start. I'm joined by another colleague."

"You're not on my list." - "Say something."

Windows: "Hopefully there won't be another printer."

Graphics card: "The new driver twitches."

Windows: "We'll just have to get the old one out of retirement."

Uninstall program to new driver: "Go away."

Unwanted driver: "Fuck you."

Windows to Norton Utilities: "Kill him and his brood!"

Utilities to driver rests: "Sorry, we have to delete you."

Important system file: "Arrrrrrgghh!"

Windows on blue screen: "Gib´, the Norton Boys are over the top again."

Blue screen to user: "So, that's it for this week."

Excuse me for stealing your time

And I know it's way too long

Actual rant time. And oh boy, is it pissy.

If you've read my posts, you've caught glimpses of this struggle. And it's come to quite a head.

First off, let it be known that WINDOWS Boot Manager ate GRUB, not the other way around. Windows was the instigator here. And when I reinstalled GRUB, Windows threw a tantrum and won't boot anymore. I went through every obvious fix, everything tech support would ever think of, before I called them. I just got this laptop this week, so it must be in warranty, right? Wrong. The reseller only accepts it unopened, and the manufacturer only covers hardware issues. I found this after screaming past a pretty idiotic 'customer representative' ("Thank you for answering basic questions. Thank you for your patience. Thank you for repeating obvious information I didn't catch the first three times you said it. Thank you for letting me follow my script." For real. Are you tech support, or emotional support? You sound like a middle school counselor.) to an xkcd-shibboleth type 'advanced support'. All of this only to be told, "No, you can't fix it yourself, because we won't give you the license key YOU already bought with the computer." And we already know there's no way Microsoft is going to swoop in and save the day. It's their product that's so faulty in the first place. (Debian is perfectly fine.)

So I found a hidden partition with a single file called 'Image' and I'm currently researching how to reverse-engineer WIM and SWM files to basically replicate Dell's manufacturing process because they won't take it back even to do a simple factory reset and send it right back.

What the fuck, Dell.

As for you, Microsoft, you're going to make it so difficult to use your shit product that I have to choose between an arduous, dangerous, and likely illegal process to reclaim what I ALREADY BOUGHT, or just _not use_ a license key? (Which, there's no penalty for that.) Why am I going so far out of my way to legitimize myself to you, when you're probably selling backdoors and private data of mine anyway? Why do I owe you anything?

Oh, right. Because I couldn't get Fallout 3 to run in Wine. Because the game industry follows money, not common sense. Because you marketed upon idiocy and cheapness and won a global share.

Fuck you. Fuck everything. Gah.

VS Code is pretty good, though.

The other day I got a call from Windows Support about my computer being infected with a virus. I only have a Mac but knowing this was a scam call I played along for 15-20 minutes. Then I finally told the person calling that I don't have any computer running Windows and he got quite angry and wondering "why are you wasting my time?". Told him it was to prevent him from calling and scamming other people. He yelled "fuck off" and hung up. Made my day :)

How do you handle these phone calls?

My mom had forgotten her cellphone with me, and of course it rang. So I answered to be greeted by a "Microsoft" support employee. *thinking, this is gonna be good*

- Bla bla bla there is a virus on your computer which I am calling to assist you in removing.
- Oh? Great! But it's running Ubuntu! (my moms windows drive crashed some weeks ago, so I installed Ubuntu on replacement instead)
- Oh you think you're so smart with Ubuntu and your bullshit! You are lying.
- Oh, yeah I do love lying!
- You are a liar! You should be ashamed of yourself!
I didn't get to give him a piece of my mind before he hung up....

So today I got called a liar by a scammer... Not sure if I should be happy or disappointed in myself 🤔😂

No, my family did not support me.
They complained about everything.
From how "Python was demonic" to how "Working with computer wont save you from the coming tribulation"

Growing up in a religious cult sucks.

To those that think they can't make it.
To those that are put down by those that don't understand you.
And to those that have never had a dream come true.

Not a rant, but the story of how I got into programming

I've always been into tech/electronics. I remember being told once that when I was 3, I used to take plug sockets to pieces. When I was 7, I built a computer with my dad.
There isn't a thing in my room that hasn't been dismantled and put back together again. Except for the things that weren't put back together again ;)

When I was 15, I got a phone for Christmas. It was a pretty crappy phone, the LG P350 (optimus ME). But I loved it all the same.
However I knew it could do a lot more. It ran a bloated, slow version of Android 2.2.
So I went searching, how can I make it faster, how to make it do more. And I found a huge community around Android ROMs. Obviously the first thing I did was flashed this ROM. Sure, there were bugs, but I was instantly in love with it. My phone was freed.

From there I went on to exploring what else can be done.
I wanted to learn how to script, so over the weekend I wrote a 1000 line batch (Windows cmd) script that would root the phone and flash a recovery environment onto it. Pretty basic. Lots of switch statements, but I was proud of it. I'd achieved something. It wasn't new to the world, but it was my first experience at programming.

But it wasn't enough, I needed more.
So I set out to actually building the roms. I installed Linux. I wanted to learn how to utilise Linux better, so I rewrote my script in bash.
By this time, I'd joined a team for developing on similar spec'd phones. Without the funds to by new devices, we began working on more radical projects.
Between us, we ported newer kernels to our devices. We rebased much of the chipset drivers onto newer equivalents to add new features.

And then..

Well, it was exam season. I was suffering from personal issues (which I will not detail), and that, with the work on Android, I ended up failing the exams.
I still passed, but not to the level I expected.

So I gave up on school, and went head first into a new kind of development. "continue doing what you love. You'll make it" is what I told myself.

I found python by contributing to an IRC bot. I learnt it by reading the codebase. Anything I didn't understand, I researched. Anything I wanted to do, google was there to help me through it.

Then it was exam season again. Even though I'd given up on school, I was still going. It was easier to stay in than do anything about it.
A few weeks before the exams, I had a panic attack. I was behind on coursework, and I knew I would do poorly on exams.
So I dropped out.
I was disappointed, my family was disappointed.
So I did the only thing I felt I could do. I set out to get a job as a developer.

At this stage, I'd not done anything special. So I started aiming bigger. Contributing to projects maintained by Sony and Google, learning from them. Building my own projects to assist with my old Android friends.
I managed to land a contract, however due to the stresses at home, I had to drop it after a month.
Everything was going well, I felt ready to get a full time job as a developer, after 2 years of experience in the community.

Then I had to wake up.
Unfortunately, my advisors (I was a job seeker at the time) didn't understand the potential of learning to be a developer. With them, it's "university for a skilled job".
They see the word "computer" on a CV, they instantly say "tech support".
I played ball, I did what I could for them. But they'd always put me down, saying I wasn't good enough, that I'd never get a job.
I hated them. I'd row with them every other day.

By God, I would prove them wrong.

And then I found them. Or, to be more precise, they found me. A startup in London got in contact with me. They seemed like decent people. I spoke with their developers, and they knew their stuff, these were people that I can learn from.
I travelled 4 hours to go for an interview, then 4 hours back.
When I got the email saying they'd move me to London, I was over the moon.
I did exactly what everyone was telling me I couldn't do.

1.5 years later, I'm still working with them. We all respect each other, and we all learn from each other.

I'm ever grateful to them for taking a shot with me. I had no professional experience, and I was by no means the most skilled individual they interviewed.

Many people have a dream. I won't lie, I once dreamed of working at Google. But after the journey I've been through, I wouldn't have where I am now any other way. Though, in time, I wish to share this dream with another.
I hope that all of you reach your dreams too.

Sorry for the long post. The details are brief, but there are only 5k characters ;)

Most ignorant ask from a PM or client?

So, so many. How do I chose?

- Wanting to 'speed up' a web site that we did not own, in Sweden (they used a service I wrote). His 'benchmark' was counting "one Mississippi, two Mississippi" while the home page rendered on his home PC and < 1MB DSL connection (he lives in a rural area).
- Wanted to change the sort order of a column of report so it 'sometimes' sorted on 'ABC' (alpha) or '123' (numeric) and sometimes, a mix of both. His justification was if he could put the data in the order he wanted in Excel, the computer should be smart enough to do the same thing.
- Wanted a Windows desktop application to run on an android.
- Wanted to write the interface to a new phone system that wasn't going to be installed for months. Even though we had access to the SDK, he didn't understand the SDK required access to the hardware. For several weeks he would send emails containing tutorials on interfacing with COM libraries (as if that was my problem).
- Wanted to write a new customer support application in XML. I told him I would have the application written tomorrow if he could tell me what XML stands for.

Me: Hello, IT Support? I can't use your system because as I log in I can't bypass a form saying I must confirm my email. But I haven't received any confirmation email. Can you resend it?

Support: We can't resend it, you have to do that yourself. What's your email?

Me: it's <blahblah>.gmail.com

Support: have you checked Junk?

Me: I sure have!

Support: Then please restart your computer and the email should come

Me: ....................
Me: have a nice day

I'm sure this has probably been posted before, but it never fails to drive me nuts, and customers never stop doing it, so:

Why do end users think "it's broken" is all they have to put into the support ticket?

It's a web app, not a goddamn pretzel.

If the turn signal on your car stops working, do you drop your car off at the mechanic, hand them the keys, and say "its broken, fix it!"?

While I'm on the topic, "I tried to do {x} and it gave an error" is better than "its broken", but still: why do you think what the actual error says would be completely irrelevant, especially when we put in the effort to give you relatively meaningful error messages?

I mean, is "there was a problem sending the email" so utterly gibberish to you that it is indistinguishable from "error: 0x000351e6"?

If so, I'm sorry, but you're too stupid to use a goddamn computer!

!code

I literally cannot get this computer to boot from ANYTHING other than its hard drive.

I want to boot from a usb flash drive, but the bios doesn't support that. it supports standard and 120mb floppies, ZIP drives, usb floppies, usb cd drives, etc. but not a generic USB drive. You'd think the bios developers would have heard of them back in 2012, but they also refer to Windows as "window os", so who knows.

I changed the boot order multiple times to include everything that might possibly include a usb flash drive, and then just tried all of the other options as well. No luck. Everything just booted straight to Windows.

Okay, that's not exactly unexpected, so I found a boot manager that allows booting to usb drives, and burned that to a cd. I made sure the boot order included "CDDRIVE" first (and "USB-CD" second just to be sure), and tried again. The bios refused to boot from the cd because it's in a cd/dvd drive, and cd drives are VASTLY different beasts than dvd drives, apparently. Like, it didn't even ask the drive to spin up! It just booted straight into Windows.

After a few more reboots (and quite a few middle fingers), my dvd drive magically appeared in the list of allowed boot devices. Why did it just show up now? No clue :/ I'm just happy it's there.

So, I pick that, save and exit, and wait for my shiny new boot manager to pop up. The cursor flashes a bit, moves around, and flashes some more. Then Windows starts loading.

what the crap? why?

So this time I disable booting from the hard drive altogether. In fact, I disable everything except the dvd drive, because screw this, and save/restart for the twelfth time.

Windows greets me.
Again.

What the hell?

At this point I'm tempted to unplug the friggin' drive. If Windows still greets me after that, I'm just going to check myself into an asylum and call it a life.

But seriously.
Either the boot manager in question is triple-faulting and the bios is transparently failing-over to the previous boot config (Windows), or said boot manager is just like "yolo!" and picks Windows anyway.

If a different boot manager doesn't work, I'm totally out of ideas.

Edit: disabling HD boot entirely and removing the boot manager cd also results in Windows loading. It's like the bios is completely ignoring my settings. :/

I once worked Tech Support for a point of sale software package. There was really no internal help desk, so we got all of those questions as well.

One day our front receptionist that her computer is being really weird and she can't type - it keeps inserting 3s in the middle of what she is typing.

I take the short walk down the hall to her desk and see that, indeed, a never ending string of 3s is being input to her screen.

"I can't figure out what's wrong." she says.

Then I reach over and remove the edge of an open binder whose edge was resting on the 3 key and enter key on the num pad.

"That should fix it."

Walked back to my desk.

My family didn't support me. In fact, my own father told me I'd never learn to code. I do many things out of pure spite, one of them: pursue a master's degree in computer science to prove an old man wrong.

On my third semester of my bachelor's I was already a better developer than he will ever be 🙄

I'm from the UK. My CS teacher took a dislike to me in junior high school, dissuading me from taking the classes I needed to take computer science at college. I ended up starting an economics major and then dropping out.

With the support of my family and friends I started over as a self taught as a developer.

I'm now a Tech Director in New York and love my job.

I have just thought of the perfect solution when support for fucking ancient IE versions creaps in the requirements (and asking the assholes to produce numbers to support the crazy does not help)

Just do browser detection and if IE < 9 Replace body with one of those winXP alert boxes that tell them there Computer is infected and that they can get a free scan (it's what they are used to anyway). Put a link to the installer of your favourite browser over the entire image.😎

Good news is 100℅ code reuse! Works on every outdated IE and every website that requires IE support.

Because of the pandemic and how most of the people in my institution's I.T department are working from home we were asked to route calls from our work extension to our home phones. I did it to my cellphone and some of the calls that I get are hilarious, yet annoying. Annoying because we have a bunch of boomer ass people making the most ridiculous calls.
Being that the calls are not registered into our phones they just show the random number from which x person is calling.

Just right now my phone rings aaaand:
Me: "Hello?"
Boomer: "YES <tech support technician's name which is obviously not mine> I NEED YOU TO FIX MY EMAIL IT IS NOT WORKING AND MY LAPTOP IS NOT WORKING"

Me: "I am sorry, I don't know how did you get this number, but what we can..."

BOOMER: WELL CAN I PLEASE SPEAK TO THE TECHNICIAN? I NEED THIS TO GET FIXED RIGHT NOW

Me: As I was saying, we can attempt to send an email through your phone's outlook app if you have it installed or I can send an email asking them to contact you since you are reaching an entirely different dep..."

Boomer: "DID YOU NOT HEAR ME! MY LAPTOP IS NOT WORKING AND I CAN'T SEND EMAILS AND I DON'T WANT TO USE MY PHONE, I WANT TO USE MY LAPTOP"

Me: Did YOU not hear me? I just said that I can send an email for you since my computer is working properly, at the same time, not wanting to use your phone to send an email when you have no other option available is more of a YOU problem, it is not mine

Boomer: EXCUSE ME! WHO DO YOU THINK YOU ARE TALKING TO? i AM THE MANAGER OF <X> DEPARTMENT

Me: nice to meet you I guess, I am the MANAGER of X department as well, i have been told that for issues with my attitude I can just toss you over to <Director of IT> if you wish.

Boomer: Oh....no...thank you, I will send an email through my phone and see if that works.

Some background: The Head of my department is a hardass that is not scared to tell people to fuck off when they are messing shit up and he is very protective of all of us. I love this man and have personally followed the dude through hell when no one else came through. If they think I am bitchy that dude would throw down an entire house over people being dense, and even though he is a boomer himself (age terms) he despises the general attitude of entitled people from his generation.

10/10 I love my boss and hope to heaven that all of you find similar leaders.

long && scam && rant?

At my parent's: phone rings..
Me: hi this is XYZ (in German)
He: hi this is ABC from Microsoft tecnical suport (strong Indian accent, sorry toall Indian devs who might feel offended, no intention)
Me: hi... (I'm learning for my exams and don't have a VM with Windows installed currently, so no time to "play")
He: we got some worrying data from your Windows computer. You might have a virus and we need to run a few tests to verfy it. Do you know what that is?
Me: yeah, a scam.
He: sorry, sir I didn't understand you, could you repeat?
Me: yeah, I know what " this" is. It's a scam, and we only deploy Linux here. (lie, we have Windows, Mac and Linux, as well as an iPhone, iPad and Android devices in the house, guess who is "support"...) But good luck with your next call.
He: (kind of friendly) oh. I see. Well have a nice day too.

My work laptop (windows) updated yesterday. Today my monitors keep flickering, hanging, and going black for a few seconds then come back with an error that my display drivers crashed. Since I have basically zero access to anything admin on this machine, I put in a help desk ticket with all the details, the error message, even screen shots which took forever to get because of all the crashes.

They finally respond after about an hour, and tell me that my computer does not support 3 screens so I will have to use 2, and that is what is causing the crash. Well I have been using 3 screens with this computer since I started there in 2014, and it has worked perfectly until the update, so I asked if they could revert the update.

He told me that they could not revert it, and not only that, but I couldn't have been using 3 monitors before because the computer doesn't support it and never has. REALLY??? I just freaking told you I have been doing that for over 3 years so obviously it does support it you deaf, stupid retard. Try using your brain for 2 seconds and work on a solution instead of calling me a liar and dismissing my issue without thought.

After going back and forth for about 5 minutes I gave up and hung up. Finally I fixed it by switching out my docking station with another one I found laying around. Not sure why that worked, but I'm back to working on all 3 monitors. I called the guy back to tell him it's working and sent a picture of my setup, his response: "Well I don't know why that works because your laptop is too old to support that."

Useless...

So, as a programmer, I'm basically the go-to tech support guy for my family (and now my gf's family).

So, my gf's mum updated windows and her computer stopped playing around through headphones, asks me for help.

I've got no fucking idea, I don't even use windows.

She's like "if your computer did this what would you do".

"I'd google the problem and randomly try solutions until it started working again. And hope I didnt break anything else."

She didn't seem happy with my debugging technique...

So... I've seen my dad talking a lot about quantum computers, and it's getting quite embarrassing to be there when he talks about them. He doesn't understand shit about them, except that they somehow use quantum mechanics for something.

Last week my uncle from Spain visited us. He's a Cristian pastor, and a cool guy, so they always talk about god and similar themes. We gathered the family to have a dinner with my uncle as he only was going to be one day with us. This is how part of the dinner went by:

" so, <Uncle's name>, have you heard about quantum computers?"

me thinking:*Oh my God. Please not again... *

"The nasa, the US government and all kinds of powerful entities are getting the quantum computer."

He always talks about THE quantum computer as if it was just one big machine.

"They have found that multiple universes exist through it. If this is what they are telling us, imagine how far they've gone. Remember that technology is always 8 years ahead of actual public technology."

Me:*please dad, stop. Who the fuck is made that claim and how many fucking years ago?*

"Did you know that many people remember that Mandela died in prison, while in the oficial version, he died after it? They must be messing with multiple universes, or multiple timelines are getting intertwined."

Me: *please, not the mandela effect again*

Then my dad procceded to talk about multiverses and how THE quantum computer was the future and about some parts of the Bible that supported it. Bizarre, I know.

When we are alone, I always try to tell him how things actually work but he always twists my claims to support his. Last time I told him that the mandela effect was perfectly explainable by psychological phenomena around forgotten memories. But this is going to far... Fuck the guys that made zeitgeist. Fuck Alex Jones. Fuck random youtube conspiracy channels. They make technology look like fucking magic for muggles.

Microsoft be like :
"Oh, you're moving away from your computer for a while with all this stuff open? It would a shame if some were to.. UPDATE it!"

It asks with a pop up, and if you don't answer it, it thinks "Oh, you're not telling me if I should update now or not, but I think you probably want me to update. UPDATE!"

For me, if I keep ignoring the update, it starts to create problems for me out of nowhere. It starts to lag and then the task manager starts to lag. EVERYTHING IS NOT RESPONDING.
When I finally update it, it acts like there were no issues at all. Everything is fine..

Even with Xbox, if it wants to update, it doesn't let you go online until you do. If it loses connection mid-update for some reason, it begins the update again from the friggin START. All that time updating gone to waste. Recently, I'm having a lot of issues with it. It doesn't let me sign in a lot of times. "We couldn't sign you in" for some reason. It JUST CAN'T. If you have a slow internet connection, you can't play any game at all. I contacted Microsoft Support about that issue and they concluded that it was all because of the slow internet connection and there were no issues on their end and they told me to GIT GOOD (Not exactly those words). If it does sign you in, it kicks you out mid-game for some reason with the evil pop up saying "Bye User_Name". The game says that YOU signed out (Dumb game, doesn't understand Microsoft shenanigans) and returns you to the main menu. If your game didn't save, well, GOOD luck to you!
Everything takes forever to load, if it decides it's not gonna load, it gives me a really helpful error saying "Something went wrong".
Maybe it's just me, it just hates me particularly. It makes me think that Microsoft intentionally acts like a douche just to get attention..

(In the end I think, maybe, this all is not a big deal if you surrender and accept Microsoft as your overlord)

I tried a few ways to stop Windows from updating automatically, but nothing worked (Maybe, I should try again).

Maybe I should dual boot Linux, but that brings a whole new set of things that I'd have to deal with, doesn't it?

Sigh

What you see in that screenshot, that was earned.

I'm on the plane and I want an hour of free Gogo (read: crappy) WiFi on my laptop (so I can push the code I'm probably the most proud of, more on that another time). The problem is that the free T-Mobile WiFi is apparently only available on mobile.

So after trying to just use responsive mode, and that still (almost obviously) not working. I realize it's time to bring in the big guns: A User Agent switcher. Small catch: I don't have an add-on for FF that can do that.

So on my phone I find an add-on that can and download the file. To send it to my computer, I initially thought to go through KDEConnect, but Gogo's network also isolates each system, so that doesn't work. So I try to send it over Bluetooth, except I can't. Why? Because Android's Bluetooth share "doesn't support" the .xpi extension, so I dump it in a zip (in retrospect, I should have just renamed it), and now I can share.

After a few tries, I successfully get the file over, extract the zip, and install the extension. Whew! Now I open up Gogo's page and proceed to try again, but this time I change the user-agent. Doesn't work... Ah! Cookies! I delete the cookies for Gogo (I had a cookie editor add-on already), but I had to try a few times because Gogo's scripts keep trying to, but I got it in the end.

Finally that stupid error saying it's for phones only went away, and I could write this rant for you.

Do you know when you think "Oh that doesn't look too hard. I bet I can do it in no time"?
That is how I felt when I saw the DIY 3D printer kit Anet A8. It's only 150€ on gearbest so that is pretty cheap.
The reviews said it takes about 3 - 4 hours to build and I though "Ok I am a computer specialist and engineer so 3h sounds reasonable".
When I bought it from gearbest the first problems started: 5 days after the estimated shipping date the packet was still not on its way. After I fucked the support up, it finally arrived 3 weeks after the estimated date.
When I took the first look, everything seemed to be fine except for some small scratches but for that price that is not a problem.
So I started to build the printer at about 14:00 and even if some random sites in the manual were in Chinese I felt confident to get it done in a view hours.
And then it started to get really fucked. The first problem was that 2 screws were unusable and I had to use my own screws instead. The next problem was that the manual was just in the wrong fucking order at some points and I had to reverse multiple steps to get it right.
But the most fucked up thing: There should have been 2 threaded rods with a length of 345mm but the rods had a length of 310mm which was nowhere listed in the parts list. So I had to go buy some aluminium rods to fill the gap temporary so that I can at least go on with the build before getting a replacement. And I could go on and on and with the problems but the point is, it is now 19:30 which is about 5.5 hours after I started and I am still not fucking done with this.

So what have I learned?
Cheap Chinese hardware is good, but only as long as you don't have to assemble that shit yourself.

when you are a 19yo trying to build a portfolio and you have a mother bashing everyday that you only spend time "at the computer" and I should get "a real job" and that "your dream will never come true" really is the biggest disappointment of my dev life.
It just builds pressure and sads me. She doesn't support me cuz I'm not "doing any money".
I feel like I should just quit everything or even disappear from this shitrock that is called earth....

I have a Windows machine sitting behind the TV, hooked to two controllers, set up as basically a console for the big TV. It doesn't get a lot of use, and mostly just churns out folding@home work units lately. It's connected by ethernet via a wired connection, and it has a local static IP for the sake of simplicity.

In January, Windows Update started throwing a nonspecific error and failing. After a couple weeks I decided to look up the error, and all the recommendations I found online said to make sure several critical services were running. I did, but it appeared to make no difference.

Yesterday, I finally engaged MS support. Priyank remoted into my machine and attempted all the steps I had already tried. I just let him go, so he could get through his checklist and get to the resolution steps. Well, his checklist began and ended with those steps, and he started rather insistently telling me that I had to reinstall, and that he had to do it for me. I told him no thank you, "I know how to reinstall windows, and I'll do it when I'm ready."

In his investigation though, I did notice that he opened MS Edge and tried to load Bing to search for something. But Edge had no connection. No pages would load. I didn't take any special notice of it at the time though, because of the argument I was having with him about reinstalling. And it was no great loss to me that Edge wasn't working, because that was literally the first time it'd ever been launched on that computer.

We got off the phone and I gave him top marks in the CS survey that was sent, as it appeared there was nothing he could do. It wasn't until a couple hours later that I remembered the connectivity problem. I went back and checked again. Edge couldn't load anything. Firefox, the ping command, Steam, Vivaldi, parsec and RDP all worked fine. The Windows Store couldn't connect either. That was when it occurred to me that its was likely that Windows Update was just unable to reach the internet.

As I have no problem whatsoever with MS services being unable to call home, I began trying to set up an on-demand proxy for use when I want to update, and I noticed that when I fill out the proxy details in Internet Options, or in Windows 10's more windows10-ish UI for a system proxy, the "save" button didn't respond to clicks. So I looked that problem up, and saw that it depends on a service called WinHttpAutoProxySvc, which I found itself depends on something called IP Helper, which led me to the root cause of all my issues: IP Helper now depends on the DHCP Client service, which I have explicitly disabled on non-wifi Windows installs since the '90s.

Just to see, I re-enabled DHCP Client, and boom! Everything came back on. Edge, the MS Store, and Windows Update all worked. So I updated, went through a couple reboots-- because that's the name of the game with windows update --and had a fully updated machine.

It occurred to me then that this is probably how MS sends all its spy data too, and since the things I actually use work just fine, I disabled DHCP Client again. I figure that's easier than navigating an intentionally annoying menu tree of privacy options that changes and resets with every major update.

But holy shit, microsoft! How can you hinge the entire system's OS connectivity on something that not everybody uses?

TLDR: There’s truth in the motto “fake it till you make it”

Once upon a time in January 2018 I began work as a part time sysadmin intern for a small financial firm in the rural US. This company is family owned, and the family doesn’t understand or invest in the technology their business is built on. I’m hired on because of my minor background in Cisco networking and Mac repair/administration.

I was the only staff member with vendor certifications and any background in networking / systems administration / computer hardware. There is an overtaxed web developer doing sysadmin/desktop support work and hating it.

I quickly take that part of his job and become the “if it has electricity it’s his job to fix it” guy. I troubleshoot Exchange server and Active Directory problems, configure cloudhosted web servers and DNS records, change lightbulbs and reboot printers in the office.

After realizing that I’m not an intern but actually just a cheap sysadmin I began looking for work that pays appropriately and is full time. I also change my email signature to say “Company Name: Network Administrator”

A few weeks later the “HR” department (we have 30 employees, it’s more like “The accountant who checks hiring paperwork”) sends out an email saying that certain ‘key’ departments have no coverage at inappropriate times. I don’t connect the dots.

Two days later I receive a testy email from one of the owners telling me that she is unhappy with my lack of time spent in the office. That as the Network Administrator I have responsibilities, and I need to be available for her and others 8-5 when problems need troubleshooting. Her son is my “boss” who is rarely in the office and has almost no technical acumen. He neglected to inform her that I’m a part time employee.

I arrange a meeting in which I propose that I be hired on full time as the Network Administrator to alleviate their problems. They agree but wildly underpay me. I continue searching for work but now my resume says Network Administrator.

Two weeks ago I accepted a job offer for double my current salary at a local software development firm as a junior automation engineer. They said they hired me on with so little experience specifically because of my networking background, which their ops dept is weak in. I highlighted my 6 months experience as Network Administrator during my interviews.

My take away: Perception matters more than reality. If you start acting like something, people will treat you like that.

The stranges computer error I have seen.

When modems still was the way you communicated I worked with support.

We where the general distributor for TDC's PCCard modems.

One day we got a computer with modem with intermittent problems (worst kind).

After much trial and error we found that stroking the computer lightly in the top right corner made the modem work perfectly :)

Cause will be reviled later :p

As a guy studying computer science but working part time as an It support i get a lot of weird questions which can be easily answered by Google or solved by restarting the PC . The cake however goes to the guy with the PhD in physics who called me to his office and said something was wrong with his laptop battery because he was not getting any charge. He was almost panicking because he couldn't afford to lose his files when the PC ran out of juice.

Upon inspection the power was not plugged in.

I've been lurking on devrant a while now, I figure it's time to add my first rant.

Little background and setting a frame of reference for the rant: I'm currently a software engineer in the bioinformatics field. I have a computer science background whereas a vast majority of those around me, especially other devs, are people with little to no formal computer background - mostly biology in some form or another. Now, this said, a lot of the other devs are excellent developers, but some are as bad as you could imagine.

I started at a new company in April. About a month after joining a dev who worked there left, and I inherited the pipeline he maintained. Primarily 3 perl scripts (yes, perl, welcome to bioinformatics, especially when it comes to legacy code like is seen in this pipeline) that mostly copied and generated some files and reports in different places. No biggie, until I really dove in.

This dev, which I barely feel he deserves to be called, is a biology major turned computer developer. He was hired at this company and learned to program on the job. That being said, I give him a bit of a pass as I'm sure he did not have had an adequate support structure to teach him any better, but still, some of this is BS.

One final note: not all of the code, especially a lot of the stupid logic, in this pipeline was developed by this other dev. A lot of it he adopted himself. However, he did nothing about it either, so I put fault on him.

Now, let's start.
1. perl - yay bioinformatics
2. Redundant code. Like, you literally copied 200+ lines of code into a function to change 3 lines in that code for a different condition, and added if(condition) {function();} else {existing code;}?? Seriously??
3. Whitesmiths indentation style.. why? Just, why? Fuck off with that. Where did you learn that and why do you insist on using it??
4. Mixing of whitesmiths and more common K&R indentation.
5. Fucked indentation. Code either not indented and even some code indented THE WRONG WAY
6. 10+ indentation levels. This, not "terrible" normally, but imagine this with the last 3 points. Cannot follow the code at freaking all.
7. Stupid logic. Like, for example, check if a string has a comma in it. If it does, split the string on the comma and push everything to an array. If not, just push the string to the array.... You, you know you can just split the string on the comma and push it, right?? If there is no comma it will be an array containing the original string.. Why the fuck did you think you needed to add a condition for that??
8. Functions that are called to set values in global variables, arrays, and hashes.. function has like 5 lines in it and is called in 2 locations. Just keep that code in place!
9. 50+ global variables/hashes/arrays in one of the scripts with no clear way to tell how/when values are set nor what they are used for.
10. Non-descriptive names for everything
11. Next to no comments in the code. What comments there are are barely useful.
12. No documentation

There's more, but this is all I can think to identify right now. All together these issues have made this pipeline the pinnacle of all the garbage that I've had to work on.

Attaching some screenshots of just a tiny fraction of the code to show some of the crap I'm talking about.

Dad called me over for "tech support". He'd bought a wireless mouse and keyboard and couldn't for the life of him get it working. The issue with my dad is that he never lets you touch the computer when he needs help. 20 minutes and 20 questions later, I finally ask if he plugged in the USB receiver. Answer? "It's wireless, it should just... work!"

Disclaimer: Long tale of a tech support job. Also the wk29 story is at the bottom.

One time I was working tech support for a website and email hosting firm that was in town. I was hired and worked as the only tech support person there, so all calls came in through me. This also meant that if I was on a call, and another one came through, they would go straight to voice mail. But I couldn't hang up calls either, so, sometimes someone would take up tons of time and I'd have to help them. I was also the "SEO" and "Social Media Marketing" person, as well; managed peoples' social media campaigns. I have tons of stories from this place but a few in particular stick out to me. No particular order to these, I'm just reminiscing as I write this.

I once had to help a man who couldn't find the start button on his computer. When I eventually guided him to allowing me to remote into his computer via Team Viewer, I found he was using Windows XP. I'm not kidding.

I once had to sit on the phone with a man selling Plexus Easy Weight Loss (snake oil, pyramid scheme, but he was a client) and have him yell at me about not getting him more business, simply because we'd built his website. No, I'D not built his website, but his website was fine and it wasn't our job to get him more business. Oh yeah, this is the same guy who said that he didn't want the social media marketing package because he "had people to hide from." Christ.

We had another client who was a conspiracy theorist and wanted the social media marketing package for his blog, all about United States conspiracies. Real nut case. But the best client I've ever had because sometimes he'd come into the office and take up my time talking at me about how Fukushima was the next 911 and that soon it'll spill into the US water supply and everybody was going to die. Hell, better than being on the phone! Doing his social media was great because he wanted me to post clearly fake news stories to his twitter and facebook for him, and I got to look at and manage all the comments calling him out on his bullshit. It was kinda fun. After all, it wasn't _me_ that believed all this. It felt like I was trolling.

[wk29] I was the social media and support techie, not a salesperson. But sometimes I was put in charge _alone_ in front of clients for status meetings about their social media. This one time we had a client who was a custom fashion-type person. I don't really remember. But I was told directly to make them a _new_ facebook page and post to it every day with their hot new deals and stuff. MONTHS pass since I do that and they come in for a face-to-face meeting. Boss is out doing... boss things and that means I have to sit in with her, and for some fucking reason she brought her boyfriend AND HER DAD. Who were both clearly very very angry with me, the company, and probably life. They didn't ever say anything at first, they didn't greet me, they were both just there like British royal guards. It was weird as fuck. I start showing them the page, the progress on their likes goals, etc etc. Marketing shit. They say, "huh, we didn't see any of these posts at home." Turns out they already had a Facebook page, I was working on a completely seperate one, and then the boyfriend finally chimes in with the biggest fucking scowl, "what are you going to do about this?" He was sort of justified, considering this was a payed and semi-expensive service we offered, but holy shit the amount of fire in all three of them. Anyway, it came down to me figuring out how to merge facebook pages, but they eventually left as clients. Is this my fuck up? Is it my company's? Is it theirs? I don't know but that was probably the most awkward meeting ever. Don't know if it comes across through text but the anxiety was pretty real. Fuck.

tl;dr Tech support jobs are a really fun and exciting entry level position I recommend everybody apply for if they're starting out in the tech world! You'll meet tons of cool people and every day is like a new adventure.

I finally fucking did it!

I strapped up, strapped in, strapped on... uh wait what?

I finally made the full dedicated switch to linux on my personal computer. Blew away Windows and installed linux. I was able to get about 95% of the games that I actually play on PC to run under a combo of proton/lutris-wine.

I feel like after working in a (primarily) linux shop for almost 2 years now, I've learned enough to be able to actually troubleshoot if/when something goes wonky. I've been a windows/sysadmin type in my career for about 8 years and only touched small bits of linux here and there or for fun little projects like a retropie setup.

But thanks to this gig I'm working at now, as a devops engineer, I've learned so got'damn much about linux and I've been developing scripts/tools that run on linux I figured I could, or better yet 'should', take the full plunge.

So, I've decided that if there's something I absolutely need on Windows that Linux doesn't support, instead of knee-jerking and going back to Windows, I'm going to just setup a VM of windows and daily drive Linux from now on.

Some gfx tweaks for games were definitely necessary, it's still not quite as plug and play as Windows for games, but the fact that it only took like 1.5 hours to sort out all of my games performance is really impressive. Especially, considering none of these games actually supports linux out of the box and Wine/Proton is being used to get them to work.

Me: Hello! Welcome to {Company} tech support. How can I help?

Caller: I'll just run through the situation. I got locked out of my apartment and my friend is still inside. I tried calling him but his phone is either off, Do Not Disturb, or something. Anyway, I've tried remotely SSHing our desktop computer from my laptop and using the say command to get the computer to tell him to unlock the door. Unfortunately the volume is too low. I tried Googling how to increase it via command line. But I found nothing. Is there a way to do that?

M: I suppose the doorbell doesn't work?

C: *click*

I study software engineering, so that obviously means I'm also free family tech support right?

Apparently some lady that lives nearby believes this, but she replaced family with vague acquaintance.

This lady is very computer illiterate, so much that I have to describe the wifi icon as a dot with two waves above it.

So one day, she calls me because her Outlook isn't receiving mail. I ask her if she has any internet and she confirms she does because she can visit Google. After trying a bunch of possible solutions in Outlook, I ask her to download a remote access program so I can look at what's wrong.

She didn't have internet. Visiting Google means seeing the Chrome logo apparently.

I swear, if I ever were to develop a support ticket system, I'd require credit card credentials for P1 tickets - "for covering potential costs to get the developer to the computer at this point in time". Let's see how many of your fucking tickets are Business critical after all!

A friend of mine who works in tech support at a college gets this call. The guy on the other end (a college professor) asks how to open an application on his computer.

Tech Support: "There should be an icon on your desktop."

He then hears this strange rustling noise over the phone.....
Tech Support: "What are you doing?"

Professor: "You said to look on my desktop."

Tech Support: "Ummm, hang on. I'll be there in a few minutes."

Doing occasional first & second level support besides my actual job of coding can be fucking annoying and time consuming.
Just let me code in peace and listen to doom metal!

"Blabla our 17 years old plotter does not respond blabla fix it please"
"My computer is so slow, make it faster"

Go die in your filthy office chairs by being pierced through the stinking butthole you ignorant endoplasmatische retikula!

I called customer support for an unnamed site.
I: I don't seen it when I refresh page
Support: press CTRL + f5
I: I tried, I still bad
Support: remove memory from your computer and reinsert it. Then it will go.

Wtf, Best support ever :)

I was working in a manufacturing facility where I had hundreds of industrial computers and printers that were between 0 and 20 years old. They were running on their own clean network so that someone has to be in the manufacturing network to access them. The boss announced that the executives will be pushing a “zero trust” security model because they need IoT devices. I told him “A computer running Windows 98 can’t be on the same VLAN as office computers. We can’t harden most of the systems or patch the vulnerabilities. We also can’t reprogram all of the devices to communicate using TLS or encrypt communications.“ Executives got offended that I would even question the decision and be so vocal about it. They hired a team to remove the network hardware and told me that I was overreacting. All of our system support was contracted to India so I was going to be the on-site support person.

They moved all the manufacturing devices to the office network. Then the attacks started. Printers dumped thousands of pages of memes. Ransomware shut down manufacturing computers. Our central database had someone change a serial number for a product to “hello world” and that device got shipped to a customer. SharePoint was attacked in many many ways. VNC servers were running on most computers and occasionally I would see someone remotely poking around and I knew it wasn’t from our team because we were all there.

I bought a case of cheap consumer routers and used them in manufacturing cells to block port traffic. I used Kali on an old computer to scan and patch network vulnerabilities daily.

The worst part was executives didn’t “believe” that there were security incidents. You don’t believe in what you don’t understand right?

After 8 months of responding to security incident after security incident I quit to avoid burning out. This is a company that manufactures and sells devices to big companies like apple and google to install in their network. This isn’t an insignificant company. Security negligence on a level I get angry thinking about.

I've never used Windows in my day-to-day life. No kidding.
When I got my father's first computer, I used an old distribution called BBC Linux. I didn't have any computer knowledge, it was my first contact with a computer, so I went to a friend's house and asked for a CD to install on my computer. I don't know if this friend ended up making a "gotcha" and thought I'd give up, but I just read the manuals and fell in love. That was year 2000.
Then I used Conectiva Linux, then I went to Red Hat 9, then Slackware, then in 2007 I started using Solaris. And I stayed on Solaris (Solaris 10, Solaris Nevada and OpenSolaris) until 2011.
In 2011 I bought a Mac. I stayed at Apple until 2020, when I couldn't stand Apple forcing me to buy new computers (I still don't understand how a 2011 iMac, i5 (4 Hyper Thread cores) with 16GB of RAM, 1TB SSD only runs up to High Sierra).
Then I bought a Dell. It came with Windows 10, the first thing I did was install WSL2. I could not stand it, the system is bad, sorry. I installed OpenSuse and have been using it for two years.

It's just that every day someone tells me "how can you use this"? "There is no alternative to Windows, do you want to be different?"

I know that my story was the reverse of the "mainstream", so I'm going to talk about my vision of Windows, that in my brain it is actually the "alternative".

- Having a file explorer without "tabs" in 2022 is unthinkable for me.
- I love terminal. And the Windows terminal is very limited. "ps ... | awk ... | xargs ..." is a must for me. "find ./ -name '...' -exec ..."... these things on Windows are totally "different" and have the "powershell way" while all other operating systems keep the same form. And cygwin is not an option. As Wine for serious work is also not.
- Dragging a file into the terminal, and having it write its path, is so natural, that when Windows didn't do it, I was dismayed.
- I've always used StarOffice, OpenOffice and now LibreOffice. All the people in my story received my documents and reports as a PDF and no one complained. Until a coworker saw me editing in LibreOffice and said "oh I want it in word format". As long as he didn't know, everything was fine, right?
- Windows is paid. And is there advertising? I don't understand. And I refuse. If you want to display advertising, then excuse me. I have no problem paying, I'm not an opensource shiite. It's just that paying and not working bothers me much more than an opensource that I can fix or expect a fix knowing the good will of the people involved.
- Hyper-V is a joke. QEMU/KVM is better, and Bhyve on FreeBSD which is a very young project, is already a million times better than Hyper-V.
- Developing in C/C++ for Windows is only possible in two ways: Either you've always lived in Windows and your brain is conditioned, or you compile with MSYS2 (CLang or GCC).
- There is no significant evolution of the windows desktop since 95.
- Multiple workspace support with multiple monitors, not ready. It's another joke.
- REGEDIT does not need any comment.
- The system loses performance over time. I still don't know how Windows achieves this.
- I've seen people complain about desktop fragmentation on Unix and Linux. Many DEs end up leaving applications with different themes (like running a Qt application in Gnome and GTK in KDE), but to be quite honest, the lack of Windows standard bothered me much more. Even Microsoft's own software is completely different: Control Panel, Calculator, Paint and Office, To-Do, and Settings, have horrible style differences and look-and-feel fragmentation.
- Dark mode has not been implemented. It's another joke. Many applications are white while everything else is dark. Sorry, even on Linux which is a mess, this has been resolved. And well resolved.
- NTFS? Serious?
- C:, D:.. It doesn't convince me since DOS.
- Bloatware.
- News "biased" in the search bar is a lack of respect for those who use the computer to work.

And that. For me, Windows is the alternative operating system. I can't take Windows seriously, for me it's an experimental one like Haiku or ReactOS. It's good to play.

About market share, it doesn't convince me to use it. But convinces me to sell. I've always developed applications to run on Windows. And when I need it, I turn on a VM to compile the project. But in everyday life? Impractical.

Happy birthday, Dr. Nabil Ali!

Today’s Google Doodle celebrates Egyptian pioneer of Arabic language computing, Dr. Nabil Ali, on his 82nd birthday. Dr. Nabil Ali’s innovations in the field of computational linguistics propelled the Arab world into the Information Age by creating programs that enabled computers to understand Arabic in digital form.

Dr. Nabil Ali was born in Cairo on this day in 1938. Expressing an interest in art at a young age, Mohamed was inspired to apply his creative passion for visual aesthetics to the world of engineering. After obtaining his PhD in Aeronautical Engineering at Cairo University, he spent over 20 years working as an engineer with the Egyptian Air Force, as well as with various computer and electronics companies throughout the world.

For Dr. Nabil Ali, digitization of Arabic, with its complex linguistic rules and morphology, was a way to connect Arabic speakers with the world.

Over the course of his career, Dr. Nabil Ali published a number of papers, books, and technical reports in support of the developments he was making in the field of computational linguistics. His work won him several awards, including the prestigious Saudi Arabian award, the King Faisal Prize, in 2012—recognizing his pioneering contributions to the Arabic Language and Literature.

I propose that the study of Rust and therefore the application of said programming language and all of the technology that compromises it should be made because the language is actually really fucking good. Reading and studying how it manages to manipulate and otherwise use memory without a garbage collector is something to be admired, illuminating in its own accord.

BUT going for it because it is a "beTter C++" should not constitute a basis for it's study.

Let me expand through anecdotal evidence, which is really not to be taken seriously, but at the same time what I am using for my reasoning behind this, please feel free to correct me if I am wrong, for I am a software engineer yes, I do have academic training through a B.S in Computer Science yes, BUT my professional life has been solely dedicated to web development, which admittedly I do not go on about technical details of it with you all because: I am not allowed to(1) and (2)it is better for me to bitch and shit over other petty development related details.

Anecdotal and otherwise non statistically supported evidence: I have seen many motherfuckers doing shit in both C and C++ that ADMIT not covering their mistakes through the use of a debugger. Mostly because (A) using a debugger and proper IDE is for pendejos and debugging is for putos GDB is too hard and the VS IDE is waaaaaa "I onlLy NeeD Vim" and (B) "If an error would have registered then it would not have compiled no?", thus giving me the idea that the most common occurrences of issues through the use of the C father/son languages come from user error, non formal training in the language and a nice cusp of "fuck it it runs" while leaving all sorts of issues that come from manipulating the realm of the Gods "memory".
EVERY manual, book, coming all the way back to the K&C book talks about memory and the way in which developers of these 2 languages are able to manipulate and work on it. EVERY new standard of the ISO implementation of these languages deals, through community effort or standard documentation about the new items excised through features concerning MODERN (meaning, no, the shit you learned 20 years ago won't fucking cut it) will not cut it.

THUS if your ass is not constantly checking what the scalpel of electrical/circuitry/computational representation of algorithms CONDONES in what you are doing then YOU are the fucking problem.

Rust is thus no different from the original ideas of the developers behind Go when stating that their developers are not efficient enough to deal with X language, Rust protects you, because it knows that you are a fucking moron, so the compiler, advanced, and well made as it is, will give you warnings of your own idiotic tendencies, which would not have been required have you not been.....well....a fucking idiot.

Rust is a good language, but I feel one that came out from the necessity of people writing system level software as a bunch of fucking morons.
This speaks a lot more of our academic endeavors and current documentation than anything else. But to me DEALING with the idea of adapting Rust as a better C++ should come from a different point of view.

Do I agree with Linus's point of view of C++? fuck no, I do not, he is a kernel engineer, a damn good one at that regardless of what Dr. Tanenbaum believes(ed) but not everyone writes kernels, and sometimes that everyone requires OOP and additions to the language that they use. Else I would be a fucking moron for dabbling in the dictionary of languages that I use professionally.
BUT in terms of C++ being unsafe and unsecured and a horrible alternative to Rust I personaly do not believe so. I see it as a powerful white canvas, in which you are able to paint software to the best of your ability WHICH then requires thorough scrutiny from the entire team. NOT a quick replacement for something that protects your from your own stupidity BY impending the use of what are otherwise unknown "safe" features.

To be clear: I am not diminishing Rust as the powerhouse of a language that it is, myself I am quite invested in the language. But instead do not feel the reason/need before articles claiming it as the C++ killer.

I am currently heavily invested in C++ since I am trying a lot of different things for a lot of projects, and have been able to discern multiple pain points and unsafe features. Mainly the reason for this is documentation (your mother knows C++) and tooling, ide support, debugging operations, plethora of resources come from it and I have been able to push out to my secret project a lot of good dealings. WHICH I will eventually replicate with Rust to see the main differences.

Online articles stating that one will delimit or otherwise kill the other is well....wrong to me. And not the proper approach.

Anyways, I like big tits and small waists.

I swear to God if “Microsoft testicle supprt” calls me one more time I’m going to flip. I think it may be time to set up a sandbox and get the fucks to “fix my computer.”

It would be a shame if instead of payment for their “support” their computers became infected with ransomeware...

I know what I’m doing today.

My first rant. My very "african" dad just told me coding is for people who want an excuse to sit in front of a computer all day. An excuse for laziness.

it's funny coming from someone who never paid a single attention or gave me a single penny to support me 😪

Yesterday while we finished having breakfast, the receptionist from the office approached us and said: "Guys, the company mail does not work! We lost the domain! They forgot to pay the bill!" and we all see each other's faces confused.

I don't like to link the work email on my personal phone, so I open the company's page on the phone and for some reason a DNS error appears. oh boy!

We all go crazy ass to the computers to see the mail and we can use it normally, my computer opens the company page normal, we send emails between us and everything works well…

I ask the receptionist if the test emails arrive and she says "No, I cannot even open the mail". (hmmm) I go to see what happens and she says "Look!" I see a label on the login page: "your password was changed 16 hours ago" (facepalm) I ask her if she have changed the password and she say NO. So I ask the support guy if he can reset her password and that's it. Magic, magic!

In the end we remember that not all of us have the same "computer knowledge" and discovered that the company's website only works if you enter “www”, very good custom software company! Very good!

A plain computer illiterate guy rings tech support to report that his computer is faulty.

Tech: What's the problem?

User: There is smoke coming out of the power supply.

Tech: (keeps quiet for the moment)

Tech: You'll need a new power supply.

User: No, I don't! I just need to change the startup files.

Tech: Sir, the power supply is faulty. You'll need to replace it.

User: No way! Someone told me that I just needed to change the startup and it will fix the problem! All I need is for you to tell me the command.

Tech support: 10 minutes later, the User is still adamant that he is right. The tech is frustrated and fed up.

Tech support: (hush hush)

Tech: Sorry, Sir. We don't normally tell our customers this, but there is an undocumented DOS command that will fix the problem.

User: I knew it!

Tech: Just add the line LOAD NOSMOKE <nosmoke> at the end of the CONFIG.SYS. Let me know how it goes.

10 minutes later.

User: It didn't work. The power supply is still smoking.

Tech: Well, what version of DOS are you using?

User: MS-DOS 6.22.

Tech: That's your problem there. That version of DOS didn't come with NOSMOKE. Contact Microsoft and ask them for a patch that will give you the file. Let me know how it goes.

1 hour later.

User: I need a new power supply.

Tech: How did you come to that conclusion?

Tech: (hush hush)

User: Well, I rang Microsoft and told him about what you said, and he started asking questions about the make of the power supply.

Tech: Then what did he say?

User: He told me that my power supply isn't compatible with NOSMOKE.

So, a few months back my mother had some issues with her windows 10 box not being able to do proper backups to a backup partition. At the same time I was pulling insane hours at work and writing on a eBook on commission for a guy, besides having small kids with on and off flu and shit.

Needless to say, I didn't have time to look at the backup issues. Well, even though my mom is one of those dogs you can't teach new tricks, she has always been resourceful enough to get help with things.

This time she picked up the phone and called Microsoft Support, got some guys to remote in and take a look. They messed around a bit and said they were done.

She phoned me up later that day to tell me how proud she was of herself for doing that. Of course, she skipped telling me the important bit about she actually calling them, rather describing it as "Microsoft was just on my computer and fixed it".

You can imagine my immediate reaction, cold sweat running down my back, adrenalin rushing in as I dug through the details of what had happened.

A few days later she calls me up again and tells me the problem is back, and we agree that even though the MS dudes was not able to fix it at first, she should try again, as she had a ticket to reference.

The next attempt by MS actually fried her partitions, and apparently they had f-ed up trying to delete and recreate the backup partition.

That's not the worst of it though. Since they fried her disk, her computer crashed and naturally the remoting won't work. In our country, they have no people on the ground to do hands on help, and they didn't have a partner near by. Her not having a win 10 usb stick, nor a spare computer to make one, she was in a surreal predicament.

She was also quite pissed, and pissed off mums are not to be messed with. She managed to get Microsoft to agree to cover the costs of a non-partner to visit her to fix the problems, and using her as the middle man, they made an agreement with the 3rd-party tech support company.

After the box was fixed though, some more issues arose... regarding billing. The 3rd-party tech support was unable to get in contact with the person at MS that was going to sign off on the bill, and again using my mom as the middle man, it was agreed that my mom, as the customer, was to be reimbursed for the bill to the 3rd-party.

Guess what... 3 months went by, with weekly follow-ups and nagging from my mom, and still no money...

At this time, I had time to help her, and after some digging and borderline stalking, we managed to get the phone numbers of some of the higher ups in my country, and she started calling them directly.

After talking to a couple who refused to help, she reached the Vice President of the country branch, and was finally able to talk to someone who gave a shit.

Still took over a month more to actually get the money, but now she had someone who actually gave her statuses, receipts and ETAs.

FUCK!

So my father has to deal with some vendors providing niche hardware and software solutions for a single department in the company.

Once the hardware finishes its work and transfers results to the managing PC, the PC has to upload those results to the server on the internet. The problem is that if no one's working with that setup for a few minutes the software in the PC can no longer communicate with the server.

Naturally, since idle time is in the equation, I thought of SO_KEEPALIVE (or whatever it's called in Windows). Wireshark confirms the absence of keepalive packets. However, the app doesn't seem to have any means to enable it... Hence the need to work with support guys.

One would expect the support to be professional, experts considering anything related to the app.

One would NOT expect to receive a call: "Hey, look, I was doing some googling on the internet... You might be right, enabling KA might help with the issue. We were discussing with our engineers and we tried to find some application that could enable KA on your computer. We couldn't find anything, but we believe that's the way to go. So give it a try and try to find some app on the internet that enables KA for our proprietary application". // everything in Lithuanian ofc.

I mean...seriously...?
I was startled to hear this suggestion. Since I expected them to be experts I assumed there's something IDK about Windows sockets -- could Windows enable KA globally, by-default? Did not find such a thing. Could Windows allow application A to control application B's socket options? Frankly, I'm too afraid to even look for this. I dislike Windows already. If this turned out to be true I'd probably become an anti-windows evangelist.

Every time the support suggest that I update and then restart my computer, I can't help it but think:

"oh crap they don't know shit about what causes this bug 🐛"

Oh boy, this is gonna be good:

TL;DR: Digital bailiffs are vulnerable as fuck

So, apparently some debt has come back haunting me, it's a somewhat hefty clai and for the average employee this means a lot, it means a lot to me as well but currently things are looking better so i can pay it jsut like that. However, and this is where it's gonna get good:

The Bailiff sent their first contact by mail, on my company address instead of my personal one (its's important since the debt is on a personal record, not company's) but okay, whatever. So they send me a copy of their court appeal, claiming that "according to our data, you are debtor of this debt". with a URL to their portal with a USERNAME and a PASSWORD in cleartext to the message.
Okay, i thought we were passed sending creds in plaintext to people and use tokenized URL's for initiating a login (siilar to email verification links) but okay! Let's pretend we're a dumbfuck average joe sweating already from the bailiff claims and sweating already by attempting to use the computer for something useful instead of just social media junk, vidya and porn.

So i click on the link (of course with noscript and network graph enabled and general security precautions) and UHOH, already a first red flag: The link redirects to a plain http site with NOT username and password: But other fields called OGM and dossiernumer AND it requires you to fill in your age???
Filling in the received username and password obviously does not work and when inspecting the page... oh boy!

This is a clusterfuck of javascript files that do horrible things, i'm no expert in frontend but nothing from the homebrewn stuff i inspect seems to be proper coding... Okay... Anyways, we keep pretending we're dumbasses and let's move on.

I ask for the seemingly "new" credentials and i receive new credentials again, no tokenized URL. okay.

Now Once i log in i get a horrible looking screen still made in the 90's or early 2000's which just contains: the claimaint, a pie chart in big red for amount unpaid, a box which allows you to write an - i suspect unsanitized - text block input field and... NO DATA! The bailiff STILL cannot show what the documents are as evidence for the claim!

Now we stop being the pretending dumbassery and inspect what's going on: A 'customer portal' that does not redirect to a secure webpage, credentials in plaintext and not even working, and the portal seems to have various calls to various domains i hardly seem to think they can be associated with bailiff operations, but more marketing and such... The portal does not show any of the - required by law - data supporting the claim, and it contains nothing in the user interface showing as such.
The portal is being developed by some company claiming to be "specialized in bailiff software" and oh boy oh boy..they're fucked because...

The GDPR requirements.. .they comply to none of them. And there is no way to request support nor to file a complaint nor to request access to the actual data. No DPO, no dedicated email addresses, nothing.

But this is really the ham: The amount on their portal as claimed debt is completely different from the one they came for today, for the sae benefactor! In Belgium, this is considered illegal and is reason enough to completely make the claim void. the siple reason is that it's unjust for the debtor to assess which amount he has to pay, and obviously bailiffs want to make the people pay the highest amount.

So, i sent the bailiff a business proposal to hire me as an expert to tackle these issues and even sent him a commercial bonus of a reduction of my consultancy fees with the amount of the bailiff claim! Not being sneery or angry, but a polite constructive proposal (which will be entirely to my benefit)

So, basically what i want to say is, when life gives you lemons, use your brain and start making lemonade, and with the rest create fertilizer and whatnot and sent it to the lemonthrower, and make him drink it and tell to you it was "yummy yummy i got my own lemons in my tummy"

So, instead of ranting and being angry and such... i simply sent an email to the bailiff, pointing out various issues (the ones

Just because I know how to program doesn't mean I know how to fix your goddamn computer. We have an IT support team. Call them!

Don't come to my desk asking about a computer problem, then stand there with a vacant stare when I say I can't help you. I've given you the support team's contact info several times already. I assure you, they specifically get paid to configure your emails, install printers, setup your VPN, etc. Now where the hell was I at...

How do you guys/girls explain to potential new customers that you can perfectly work in a structured business environment and follow the rules, but also that you're assertive enough to oppose desicions being made based on bias, misunderstanding, fanboyism, or grave stupidity.

I just got informed from a freelance position that they would have hired me if it were not for my 'rebellious nature towards customers'

I don't oppose customers, i oppose stupidity unfounded.
Example from experience
> me working in a helodesk support position, all windows computer.
> new mgr comes into office, is a douche and complete mac fanboy
> wants all computers that are FINALLY working decent for some time in the entire department replaced with mac's... Back at 2010.
> whole team, even disliking microsoft themselves, are telling mgr that's a bad, dangerously dumb idea, expensive too, different OS, different software mgmt making, back then integration microsoft and apple was beyond diarhea... Several other issues the senior devs and admins pointed out

>mgr: 'but aple is soh much better, like a billion times better, hurrduurrrrr'
His decision passed somehow to the board..
> All stations from our customers get changed...we don't get a single machine to try out problems because overspending
> we are most of the time unable to help out customers because we still have pc's...
> mgr asks team why performance drops after 1 month
> we compared performance graph with his starting date of mgr, see clear drop after mgr's plan implemented...
> board stilll stands by mgr, gets praise for 'bold changes in the company', but appears to be some associate's son
> two main seniors leave after 15 years of employment, in three months, 80% of staff leaves.
> we canr fix the problems, we are not dev's , we get shit from all sides, i was still a junior in the industry so i worked as a slave inside that job.
> eventually get fired due to 'bad performance'
> mgr loses entire team... 'Hey why don't we outsource this dept to south africa, it's a lot cheaper! '

now that company is an it hellhouse where everyone get clinically depressed from sitting atbtheir station...
This is what i wish to oppose!

How to make that clear!

When an employee has a problem and calls tech support and you ask them to switch off their computer and they proceed to turning off the screen 😑

I was reminded of people's posts about preferred text editors in another post, so I thought I'd do the same, but also add some super old technology that I used along the way.

The first text editor I consistently used was pico. I used it to write my first webpage at school.edu/~username. It was a natural choice, because the it was the default text editor in pine, which is what we would all use for our email after opening a serial connection to the college's Digital Unix server. Or if we were the lucky ones who had a computer in a wired dorm, telnet. My dorm was not wired until my sophomore year.

I got my first job in tech in 2001, working as a night shift tier-one support technician. By this time, most people were using web based email, or POP3, but I wanted to keep using pine (or elm, or mutt) because I was totally in love with the command line by this time, and had been playing with Linux for two or three years by now. I arranged a handshake deal with a guy in my home town who had a couple well-connected NetBSD servers, to let me have an account on one for email and web hosting (a relatively new idea at the time).

I recall telnetting into my shared hosting account from the HP-UX workstations we had in the control room. I would look at webpages on HTML conventions and standards, and I kept seeing references to this thing called vi. I looked into it more deeply, and found that it was a text editor, and was the reason I always had to CTRL-Z out of elm. I was already finding pico to be lacking, so I found a modern implementation of vi called vim that was already installed on the aforementioned NetBSD server, and read through vimtutor on it. I was hooked instantly. The modality massively appealed to me, and I found editing files to be an absolute delight, compared to pico, and its nascent open source offspring/successor, nano.

My position on that hasn't changed in the years that have passed since then.

What's your text editor origin story?

I had good support.

I got access to a computer at 10 when my mother brought home the ones they used for education to avoid them being stolen

That was a couple of sinclair ZX80

I the got to go to 5 different programming courses over the next 4 years before being able to get a summer job at 14 to by my own spectravideo 128.

At 1) I started teaching through mother job and at 18 I wrote my first commercial program for my father.

I am now 50 and still in the business:)

Fuck first level support.
Usually the users are the problem because they don't know how to reboot or they delay software updates to infinity if you give them the option.

Additionally, having to log in on a user's computer, I always feel like I'm entering a messy's appartment. How can they live like that?
Fucking imbeciles.

I read a lot about people that think that millennial are the most entitled and demanding group of people. The more i work in technical support, or any Client based job, i know how it's an half truth.

Truth is Older people usually are WAY worse. Can't fucking make a decision by themselves, i always have to CHOOSE their fucking language. How can you so stupid, you can't figure out which language you want you computer in... You don't know which language you talk dumb fuck? (Not talking about keyboard layout here, you can imagine it's even worse! But at least i know why somebody that has no technical knowledge can be confused)

I have to take them hand by hand because they can't figure out how to read... Younger people usually just say: Okay i'll try that! Thanks! And just hang up, no fucking dicking around on things i don't know what they are doing or why they are asking. They are rarely the fuckers that want to talk to a supervisor to get free repairs and returns. Entitlement at it's best...

Stupidity and entitlement have no age. Period.

"Your next computer is not a computer" says Apple. Have you tried connecting your iPad to a keyboard, mouse, and monitor? If you're lucky enough to only use apps that natively support this setup, then more power to you. If not, I encourage you to try it. I made it 30 minutes before I got frustrated and moved back to my laptop.

Saw new issue on jira. When look, they are like my computer is slow or I cannot any buttons in Excel.

For fuck sake, don't send stupid tickets, we already got stupid projects the company took from the others without consulting to the IT team.

There are about 600 tickets every month and most of them are issue because of their stupidity not the software (they never read the error message). And no we are not IT support, go ask those ppl for your computer issue.

Let's talk about the cargo cult of N-factor authentication. It's not some magic security dust you can just sprinkle onto your app "for security purposes".

I once had a client who had a client who I did server maintenance for. Every month I was scheduled to go to the site, stick my fingerprint in their scanner, which would then display my recorded face prominently on their screens, have my name and purpose verified by the contact person, and only then would the guards let me in.

HAHA no of course not. On top of all of that, they ask for a company ID and will not let me in without one.

Because after all, I can easily forge my face, fingerprints, on-site client contact, appointment, and approval. But printing out and laminating a company ID is impossible.

---

With apologies to my "first best friend" in High School, I've forgotten which of the dozens of canonicalisations of which of your nicknames I've put in as my answer to your security question. I've also forgotten if I actually listed you as my first best friend, or my dog - which would actually be more accurate - and actually which dog, as there are times in my High School life that there were more tails than humans in the house.

I have not forgotten these out of spite, but simply because I have also forgotten which of the dozen services of this prominent bullshit computer company I actually signed up for way back in college, which itself has been more than a decade ago. That I actually apparently already signed up for the service before actually eludes me, because in fact, I have no love for their myriad products.

What I have NOT forgotten is my "end of the universe"-grade password, or email, or full legal name and the ability to demonstrate a clear line of continuity of my identity from wherever that was to now.

Because of previous security screwups in the past, this prominent bullshit company has forced its users to activate its second, third, and Nth factors. A possibly decade-old security question; a phone number long lost; whatever - before you can use your account.

Note: not "view sensitive data" about the account, like full name, billing address, and contact info. Not "change settings" of the account, such as changing account info, email, etc. Apparently all those are the lowest tier of security meant to be protected by mere "end of the universe"-grade passwords and a second factor such as email, which itself is likely to be sold by a company that also cargo cults N-factor auth. For REAL hard info, let's ask the guy who we just showed the address to "What street he lived in" and a couple others.

Explaining this to the company's support hotline is an exercise in...

"It's for your security."

"It's not. You're just locking me out of my account. I can show you a government ID corroborating all the other account info."

"But we can't, for security."

"It's not security. Get me your boss."

...

"It's for security."

Linux tip: if you're setting up a new computer w/ a fresh install of Linux or you got some new device you'd like to make Linux friends with, don't start by searching for drivers. Start with upgrading your kernel to the newest Mainline version you can. It's very likely it will bring your devices' support with it.

Damn I didn't think I'll like my P1 gen4 THIS much. Even better with a flavour of LMint!

When you're picking up your kid from school and you bump into a client... "Hey, I know you're not working but have a quick question for you."

Okay so my brother in law has a laptop that is... To put it mildly, chockful of viruses of all sort, as it's an old machine still running w7 while still being online and an av about 7 years out of date.

So my bro in law (let's just call him my bro) asked me to install an adblock.

As I launched chrome and went to install it, how ever, the addon page said something like "Cannot install, chrome is managed by your company" - wtf?

Also, the out of date AV couldn't even be updated as its main service just wouldn't start.

Okay, something fishy going on... Uninstalled the old av, downloaded malware bytes and went to scan the whole pc.

Before I went to bed, it'd already found >150 detections. Though as the computer is so old, the progress was slow.

Thinking it would have enough time over night, I went to bed... Only to find out the next morning... It BSoD'd over night, and so none of the finds were removed.

Uuugh! Okay, so... Scanning out of a live booted linux it is I thought! Little did I know how much it'd infuriate me!

Looking through google, I found several live rescue images from popular AV brands. But:
1 - Kaspersky Sys Rescue -- Doesn't even support non-EFI systems

2 - Eset SysRescue -- Doesn't mount the system drive, terminal emulator is X64 while the CPU of the laptop is X86 meaning I cannot run that. Doesn't provide any info on username and passwords, had to dig around the image from the laptop I used to burn it to the USB drive to find the user was, in fact, called eset and had an empty password. Root had pass set but not in the image shadow file, so no idea really. Couldn't sudo as the eset user, except for the terminal emulator, which crashes thanks to the architecture mismatch.
3 - avast - live usb / cd cannot be downloaded from web, has to be installed through avast, which I really didn't want to install on my laptop just to make a rescue flash drive
4 - comodo - didn't even boot due to architecture mismatch

Fuck it! Sick and tired of this, I'm downloading Debian with XFCE. Switched to a tty1 after kernel loads, killed lightdm and Xserver to minimize usb drive reads, downloaded clamav (which got stuck on man-db update. After 20 minutes... I just killed it from a second tty, and the install finished successfully)

A definitions update, short manual skimover, and finally, got scanning!

Only... It's taking forever and not printing anything. Stracing the clamscan command showed it was... Loading the virus definitions lol... Okay, it's doing its thing, I can finally go have dinner

Man I didn't know x86 support got so weak in the couple years I haven't used Linux on a laptop lol.

This is real rant, not one of these funny stories!

So, I spent 4 years to get a Computer Science degree, and did two specializations, 3.5 years more in Uni. I have 6 years of experience working in IT, from support to programming. I also speak 3 languages.

I'm from a South America country, and now I'm living in EU.

I'm 30 now and earning a little more than a MacDonald's cashier earns in the US. I have to live in a shared apartment like a fucking Uni student. I have nothing, no car, no house, no girlfriend. WTF!

IT is a fucking lie! Profession of the future my ass!

In Uni they said that finding a good job was easy, that companies would literally grab us by the neck to work for them. LIE!
I did found a low paying job though, where at least I could learn a lot more.
People were really satisfied with my work and I even received a proposal of one of our clients to work for them, but the offer wasn't good enough.

I tried entering some big companies as a Trainee, but it was so ridiculous, they said they were looking for an IT person, but they asked things related to economy and other stuff that had nothing to do with IT. I always failed in the group work/interview, it was so ridiculous, I remember one candidate saying her dream was to work for the company since she was a child, SERIOUSLY!

When the opportunity came, I moved to EU and now I'm working as a dev. But as I said, I'm not satisfied with it! In the US the yearly average software engineer salary is about 100K, I earn less than 1/4 of it. And don't come saying that US pays more because of the cost of life, here the cost of life is the same or even more expensive, a super small apartment/loft is at least 180K, a simple new car 18K and a Big Mac costs 4€.

In the US, the average salary of someone that just graduated from uni is 60K to 70K! LOL

In EU, it's super hard for someone to earn 100K, that's why many companies are creating offices here, good workforce, 2 to 3 times smaller salary!

IT also sucks because it's too volatile, there's new stuff all the time. Someone always has to come with a new language, new framework, new library, etc etc. And you have to keep learning new stuff all the time.
Also job openings always ask for experienced people, like you must have at least two years of experience with VUE.js, or something.

Do you remember the last time you went to a doctor for a checkup, did they use a new tool, or did something different during the checkup? Probably not, the medic don't have to learn new stuff all the time, he is still using a stethoscope, he is still placing a wooden stick in your mouth to check your throat...
But in IT, almost no one nowadays is going to create code using CoffeeScript, they instead will use TypeScript.

I read an article saying that an IT professional must study 20 hours a week to keep up with new trends. So I must work 40 hours and study another 20? LOL
It's not that I don't like learning new stuff, but this sucks, I want to maybe learn something different or have a hobby.

Today I regret going to uni, I feel it was a waste of time and money. They taught things like calculus and physics that I never had to use professionally, and even programming stuff like linked lists I never had to use.

If instead I had studied dentistry or studied to be a ophthalmologist I think I would be earning more, would be working more independently and wouldn't need to keep up learning new things so much.

Also to work in IT you don't need a diploma, I read an article by a dude that learned programming by his own, did some software for his portfolio and got a job at Google.
When I read these kinds of story I regret even more going to uni, It really feels I wasted my time.

For these reasons I can't recommend going to uni to study IT, if you want to go to uni go study something else!
If you want to study programming do it on your own, there's everything you must know online for free, create a portfolio, and look for a job or even try working for yourself!

Living the life I have now, there's just no incentive to keep going.
Should I keep learning new stuff so maybe I can get a better job that will still pay low, or quit and try creating something on my own?
Or even ditch IT all together and go back to uni? LOL NO!

Never work in IT support.
I just had to explain to a computer science professor how to open a PDF on an mac :O

To play with the "Windows support" calling about viruses from my computer is propably the funniest thing I do on a regulary basis.

While I'm not a dev, I do love computers and I do know my way around them, so friends/family often ask me for tech support.

Friend: Please fix my computer!

Me: what's wrong with it?

Friend: *sends me pic of blue screen of death*

Me: ...

Me: I don't think you understand

Mac fucking book pro! No! Just because I brushed up against you doesn’t mean I want you to boot up! Do you think I’m that eager to turn you on? Is the usual brain dead Apple user that fucking lazy to not wanna press a button to turn his computer on? And there’s no fuckin’ way to change this behavior!? I tried changing system variables but none of the suggested tips work. And you even have Apple support people ask: "why WOULN'T you want it to boot up if you sneeze on it?" FUXKKLK

It's been a long time since I've felt the need to rant about anything here. This is the only appropriate place other than Reddit I can think for for now.

Why the ever-living FUCK does every 'entry-level' tech job, even fucking DESKTOP SUPPORT, require more experience than the fucking DEVELOPER AND ENGINEER OF THE INITIAL SYSTEM COULD POSSIBLY HAVE?! I'm a fucking high school kid trying to find a decent job that doesn't involve sales bullshit, because if I go into sales I'll want to KMS. Put me in a back room fixing shit, monitoring shit, better yet scripting shit or something like that and I'll be FUCKING PEACHY. I will do wonders. But no, these people must think that my resume (WHICH IS 3-YEARS STACKED WITH INTERNSHIPS ***IN TECHNOLOGY***) is bullshit. WOW.

Fuck this. I'm sick of looking for these shitty jobs that'll make me want to jump off of a bridge into a cliff which I'll then voluntarily fall off of into shark infested piranha water. Can't there just be a simple "Hey, we need a guy who can fix tech, maybe help people within the company with their computer issues, you look nice" kind of job? I haven't had fucking TIME to get any kind of certifications yet. I just got into fucking college, FOR BUSINESS IT NONETHELESS. DOES THAT PROVE I'M AT LEAST FUCKING INTERESTED IN WHAT I SAY I AM FUCKERS?!

When Microsoft shuttered Windows XP, my mom's old laptop became a virus-prone, sluggish machine. She let me have it, soon after which I decided to install Ubuntu on it. One thing I should note about this laptop is that the battery could not hold a charge. The power cord was the laptop's life support, and I made sure to place the power brick on a flat surface.
One day, a new version of Ubuntu was released. I decided to perform a dist-upgrade. Because this laptop was on the older side, the ventilation left a lot to be desired by today's standards. Rather than roast my crotch, I placed my computer on the table and the power brick on a swivel chair next to me.
I was working on an assignment for a class when I saw movement in my peripheral vision. I turned and watched in horror as my power brick fell off the chair, pulling the charging cord out of the laptop and turning off the laptop... MID-UPGRADE!
Moral of the story, learn to navigate a computer via a text interface if you haven't already. It may save your ass someday. It saved mine.

Going back home for the holidays means becoming tech support for pretty much the whole family, unluckly.

As soon as I enter my grandparent's home, my grandpa says "Could you print some emails?". I open his laptop, and I start sweating as soon as I see the Windows XP logo popping up. He (obviously) doesn't remember his password, and the only way to access his (mostly defunct) web mail service is Outlook 2003. For some reason, the web mail provider's POP3 server dies, and i spend half an hour trying to explain it. I ended up leaving with him saying "Why are you even going to a computer engineering university."

Ah, family.

*sometime during my sophomore year in university. I was a Biology major and just switched to Computer Science. I'm currently a senior graduating in the Spring.*

Me: "Mom and Dad I changed my major to Computer Science!"

Parents: "How will you be able to make a living playing games?"

Me: "I won't be playing games, I'll be coding/programming things and building software."

Parents: "I thought you wanted to become a doctor?"

Me: "Well I decided I wanted to choose a career that I like and I also didn't want to stay in school for 8 years. Also, the salary I can make as a developer/engineer is close to that of some doctors."

Parents: "Well we wanted you to go to be a physical therapist. We feel that it's the best option for you."

Me: "I think this is my best option because there aren't even enough people available to fill the jobs that will be around when I graduate. Which also means that I can make a higher salary."

Parents: "Well I guess we'll see if you can make a living and provide for a family just playing/making games."

Me: "That's fine I never needed your support anyways."

*My parents thought that if the job wasn't physical labor then it wasn't a "real job". (Idk how they decided that a Physical Therapist was a "real job") I moved out less than a year after this argument because I was constantly put down by my parents for coding/programming as well as playing video games in my spare time. They thought it was childish. This has shown me what I won't do when I become a parent.*

*Just a side note: I have paid for everything I own that wasn't gifted to me since I was 18 and had a job while attending college. I also got a scholarship to go to college, so my parents didn't have to pay for any of it.*

Just got off a call doing some classic "I know you are not tech support but please help me connect my iPhone to my computer", and I heard the following words:

"What's the Windows start button?"

This was not a boomer. This was not a Gen Y, Gen X, or even Millenial!

I shit you not, a zoomer did not know what or where the windows start button was.

As someone who uses UNIX and UNIX-like systems on a daily basis, and someone dealing with computer support in a school, I experience so, so many issues, many of which others have already ranted about.

For no reason at all, I find it incredibly frustrating how many high school students' understanding of sudo is limited to this:
Student: Hey, isn't sudo the minecraft command
Me: Erm
Student: You know, the one skeppy uses... to troll players? Anyway, you're doing it wrong. There should be a slash before you run the command
Me: aaargh.
and so on. Happens probably every 10th time I invoke sudo.

I mean, really? Surely these kids, with all their complaints and lines: hacking into the mainframe/whats the admin password/why did you block my VPN/ and so on, would know what sudo is. But NO, they just don't seem to get it. Sometimes I lose my hope in the futures of these kids.

Work gave me a linux computer and asks to integrate an application that has no Linux support and wonder why it is going slower. The linux computer also has not enough RAM to develop comfortable on a VM

*sigh*

I knew this might be an issue, but really Linux just sucks balls. It may not be Linux's fault, but the user experience could be a fuck ton better.

Spent 1.5 hours trying to get mint installed on second drive. It works fine if you don't want to do anything with it.

As you can probably surmise I died on getting the gpu driver installed. Just starts to a black screen. No amount of juggling is helping. It just refuses to show the screen with an nvidia driver installed. What is worse is that settings that might help are not set. Like nomodeset in grub. If you know some drivers fuck up the grub interface then add nomodeset and not leave it up to the user to "figure this shit out". Because users are tired of figuring this shit out.

Really really fucking disappointed. I thought to myself: lets install steam and see how it does. The reality: fucking stuck for 1.5 hours on trying to boot into x with graphics acceleration and failing.

Many of you hate on windows, but one thing it has going for it. It doesn't do fucked up shit like this. It has failsafes that try and account for this.

Fuck you linux. You need to fucking grow up and stop relying on users to fix every damn thing in the command line. Go back to server where you belong.

I know I will get the "I told you so" messages, but guess what? The computer I got doesn't come preinstalled with windows. You have to pay to get it. At this point windows is the only fucking viable solution to make my shit work.

Nvidia, go die in a fire bitch. Fix your fucking Linux support you worthless shit heads.

This has been a rant brought to you by "the pain of others". I hope you enjoyed the experience.

PS, I love you all. Even the "I told you so" bitches.

hey guys yesterday I got roasted cuz I was using a pc instead of Mac for development work and this was my reply. For me I don't gonna spend 2000+ $ only for 1 sec faster app loading and only for writing codes if someone willing to spend lot of money then they have completely command on there system Mac is very overpriced and overprotective it doest allow dual boot tell u what Mac sucks in 4k video editing,games,it don't even support maya or 3ds max rendering on Mac is gonna hit you hard , and there is same for linux but because it's free I don't much care about it but it is extremely crash and error prone I've installed Ubuntu nearly 20+ computer and after few days some kind of internal error occurred if u cancelled any ongoing installation it's going to hijack your system not let order program to install unless you manually clean that shit out ,yea Unix systems have bit faster app opening time and I appreciate that .
For nerds like me it's not only about coding stuff I like to do crazy stuffs

When your the IT guy and you computer is broken

hey, can i please speak to myself?

So at our company, we use Google Sheets to for to coordinate everything, from designs to bug reporting to localization decisions, etc... Except for roadmaps, we use Trello for that. I found this very unintuitive and disorganized. Google Sheets GUI, as you all know, was not tailored for development project coordination. It is a spreadsheet creation tool. Pages of document are loosely connected to each other and you often have to keep a link to each of them because each Google Sheets document is isolated from each other by design. Not to mention the constant requests for permission for each document, wasting everybody's time.

I brought up the suggestion to the CEO that we should migrate everything to GitHub because everybody already needed a Github account to pull the latest version of our codebase even if they're not developers themselves. Gihub interface is easier to navigate, there's an Issues tab for bug report, a Wiki tab for designs and a Projects tab for roadmaps, eliminating the need for a separate Trello account. All tabs are organized within each project. This is how I've seen people coordinated with each other on open-source projects, it's a proven, battle-tested model of coordination between different roles in a software project.

The CEO shot down the proposal immediately, reason cited: The design team is not familiar with using the Github website because they've never thought of Github as a website for any role other than developers.

Fast-forward to a recent meeting where the person operating the computer connected to the big TV is struggling to scroll down a 600+ row long spreadsheet trying to find one of the open bugs. At that point, the CEO asked if there's anyway to hide resolved bugs. I immediately brought up Github and received support from our tester (vocal support anyway, other devs might have felt the same but were afraid to speak up). As you all know, Github by default only shows open issues by default, reducing the clutter that would be generated by past closed issues. This is the most obvious solution to the CEO's problem. But this CEO still stubbornly rejected the proposal.

2 lessons to take away from this story:

- Developer seems to be the only role in a development team that is willing to learn new tools for their work. Everybody else just tries to stretch the limit of the tools they already knew even if it meant fitting a square peg into a round hole. Well, I can't speak for testers, out of 2 testers I interacted with, one I never asked her opinion about Github, and the other one was the guy mentioned above. But I do know a pixel artist in the same company having a similar condition. She tries to make pixel arts using Photoshop. Didn't get to talk to her about this because we're not on the same project, but if we were, I'd suggest her use Aseprite, or (at least Pixelorama if the company doesn't want to spend for Aseprite's price tag) for the purpose of drawing pixel arts. Not sure how willing she would be at learning new tools, though.

- Github and other git hosts have a bit of a branding problem. Their names - Github, BitBucket, GitLab, etc... - are evocative of a tool exclusively used by developers, yet their websites have these features that are supposed to be used by different roles other than developers. Issues tabs are used by testers as well as developers. Wiki tabs are used by designers alongside developers. Projects and Insights tabs are used by project managers/product owners. Discussion tabs are used by every roles. Artists can even submit new assets through Pull Requests tabs if the Art Directors know how to use the site interface (Art Directors' job is literally just code review, but for artistic assets). These websites are more than just git hosts. They are straight-up Jira replacement with git hosting as a bonus feature. How can we get that through the head of non-developers so that we don't have to keep 4+ accounts for different websites for the same project?

I haven't said anything yet, but an AltRant notification server exists. Support for it will arrive very very soon on the AltRant app. It will run locally on the end user's personal computer, and it does not require a constant connection to the phone. Both devices need to be connected to the same local network on first connection, but after that you can wander out of your house or disconnect from the local network and still receive notifications.

DISCLAIMER: ALL SENSITIVE USER CREDENTIALS ARE NOT STORED *ANYWHERE* EXCEPT ON THE LOCAL USER'S MACHINE. NO DATA IS SENT TO ME. THE SERVER IS OPEN-SOURCE, HAS NO RELEASE BINARIES AND RUNS ON PYTHON.

Note to @dfox: if you want this to not exist or not be supported inside AltRant, please tell me or send me an email about it.

FML I am an idiot.. might end up in a rant here (well deserved!!) //if you are here reading this I'm so sorry again!!

I wrote to our support I need DP/HDMI cable.. they asked me to take a pic of the cable I'm currently using.. WTF?! Don't you know how connectors look?! Just get me the damn cable.. :/
Ok.. Took a picture.. sent it back.. At that time I still didn't see the problem with what I wrote/demanded..
Got back reply this is not HDMI connector... FML, I was so convinced computer had HDMI ports so even when I took the pic I wasn't paying attention.. Fuck.

And before when I was switching cables behind the computer below desk I was just blindly feeling around, it didn't even occurr to me to actually check what connectors are used..just knew both monitors had the same connector (and not aure why I thought HDMI :/)...so yeah, I'm the idiot who is not paying attention to stuff.. Fuck.. Was on a scavanger hunt for a wrong type of cable the whole time.. Sorry again!! And please don't kill me next time you see me.. o.O

I get some error when deleting an azure service so I put a support ticket asking for help. Just as I am about to close my computer for the day I receive an email saying:

"Product team will disable the account xxxxx from backend".

The xxxxx is our subscription number. The subscription that hosts not only that service but also production servers and databases, storage accounts containing backups, etc.

I replied to the email so hopefully disaster is avoided otherwise tomorrow wont be a happy day.

A dev life in Queen songs:

„A Kind of Magic“ - Build successful
„A Winter’s Tale“ - Key Account Manager visits customer
„Action This Day“ - Release day
„All Dead, All Dead“ - System down
„Another One Bites the Dust“ - kill -9 4711
„Breakthru“ - 10 hour debuging session
„Chinese Torture“ - Microsft Office
„Coming Soon“ - Client asks for delivery date
„Dead on Time“ - shutdown -t 10
„Doing All Right“ - How's the progress on the new feature?
„Don’t Lose Your Head“ - git push -f
„Don’t Stop Me Now“ - In the zone
„Escape from the Swamp“ - Hand in resignation letter
„Forever“ - while(1)
„Friends Will Be Friends“ - friend class Vector;
„Get Down, Make Love“ - No rule to make target "Love"
„Hammer to Fall“ - Release day
„Hang on in There“ - 2 weeks until release
„I Can’t Live With You“- Microsoft
„I Go Crazy“ - Microsoft
„I Want It All“ - Google
„I Want to Break Free“ - free( (void*) 0xDEADBEEF );
„I’m Going Slightly Mad“ - Impossible feature requested
„If You Can’t Beat Them“ - Impossible feature promised by sales
„In Only Seven Days“ - Impossible feature ordered
„Is This the World We Created...?“ - Philosphic moments
„It’s a Beautiful Day“ - Weekend
„It’s a Hard Life“ - Weekday
„It’s Late“ - Deadline was last week
„Jesus“ - WTF?
„Keep Passing the Open Windows“ - Interprocess communication
„Keep Yourself Alive“ - Daily struggle
„Leaving Home Ain’t Easy“ - Time to get up and go to work
„Let Me Entertain You“ - Sales meets customer
„Liar“ - Sales
„Long Away“ - Project start
„Loser in the End“ - Dev
„Lost Opportunity“ - Job ad
„Love of My Life“ - emacs/vim
„Machines“ - Computer
„Made in Heaven“ - git
„Misfire“ - Unhandled exception at Memory location 0xDEADBEEF
„My Life Has Been Saved“ - Google drive/Facebook
„New York, New York“ - Meeting at customer
„No-One But You“ - Bus factor = 1
„Now I’m Here“ - Morning rush hour
„One Vision“ - Management goals
„Pain Is So Close to Pleasure“ - NullPointerExcption
„Party“ - Delivery completed
„Play the Game“ - Customer meeting inhous -
„Put Out the Fire“ - Support hotline
„Radio Ga Ga“ - GSM/GPRS/UMTS/LTE/5G
„Ride the Wild Wind“ - Arch Linux
„Rock It“ - Linux
„Save Me“ - CTRL-S/CTRL-Z
„See What a Fool I’ve Been“ - git blame
„Sheer Heart Attack“ - rm -rf /
„Staying Power“- UPS
„Stealin’“ - Stack Overflow
„The Miracle“ - It works
„The Night Comes Down“ - It doesn't work
„The Show Must Go On“ - Project cancelled
„There Must Be More to Life Than This“ - Philosophic moments
„These Are the Days of Our Lives“ - Daily routine
„Under Pressure“ - 1 day until release
„Was It All Worth It“ - Controlling
„We Are the Champions“ - Release finished
„We Will Rock You“ - Sales at customer
„Who Needs You“ - HR
„You Don’t Fool Me“ - Debugging session
„You Take My Breath Away“ - rm -rf /
„You’re My Best Friend“ - emacs/vim

(pseudorant)
Any ideas on how to end with computer scams (fake Microsoft support calls, money flips and the other gazillion)?
I'm really tired of this. A$$#les abusing unsuspecting people, abusing our elders, shielded behind a remote control session.
I know that this is very I.T. I'm just appealing to the extremely powerful distributed knowledge of all SUPERB people in devRant.
Thanks and hope that this was not tl;dr

public static void BackStory () {
Before i started working as a developer, I was working in tech support at a larger school environment.
In the department there was 8 employees, all youngsters like myself, so pranks was a daily thing(who needs to actually get some work done, right?).
}

One day we found a wireless mouse and decided to plug the dongle into my co-workers pc, and keep the mouse.
A couple of times a day, i would just wiggle it, click it or start scrolling.

The following weeks this guy was going absolutely insane,mumbling and ranting, thinking his computer had been infected with a virus or was about to break down.

Well here it goes,

I started out in customer support (A lot of stuff to tell here).

1.
One of my colleagues would come to work drunk, like every day he would smell of boze (the hard stuff 80%+). When a customer got on his nerves he endet the call and threw his Keyboard across the room. He worked in the company 3+ Years after I left.

2. Another colleague would connect to his Personal Computer at his home and play WoW while at work ( Allthough the man was a genius with a lot of free time, until a new task was assigned to him)

3. My Boss at the time did some really shitty things. I worked 17 hour days (while I was 18) for a week, and at the end of the week he shredded the accrued overtime with some Bullshit Explanation. (I did not stay long after this shitshow happened).

4. A dispatcher who sent our technicians out scheduled their tasks so that they were on the road for weeks and did not see their families. This led to a very strong turnover among technicians.

And yes, this company still operates today.

go fuck yourself with your fucking communities. i went into computing because i like being left alone. who are all those fucking freaks building their communities? this is capitalism mother fuckers, everybody in the world agreed on it, on each person being an independent individual doing their job to the best possible standard, instead these low-skill low-iq oversocialised sheeple started conglomerate into communities and brainwash everybody that this is what it is about. get stuffed alright. all my life i've been introverted, just leave me alone to write code alright? take my library i don't mind i'll take yours no strings attached, just push the code and forget about it. but no, all these degenerate morons without CS degrees have occupied our safe space, pushed us out of it and just can't get enough of using the buzzword "community-driven" "volunteers" volunteer my ass assholes you can't even make software nobody in real industry needs you because you have no skill at all you learn a bit of js which is any 14-15 yo can do and now think you're some kind of prodigies, unsung heros of humanity who selflessly bring the progress. nothing can be further from the truth - because of you we don't have real software, we don't have investment we don't get no respect everybody walks all over software engineers treating us like shit, there's an entire generation of indoctrinated parasitic scum that believes that software tools is grown for them on trees by some development teams that their are entitled to automatically, because some corporation will eventually support those big projects - yeah does it really happen though - look at svelte, the guy is getting 50k a year when he should be earning at least 500k if he had balls to start a real businesses, but no we are all fucking prostitutes, just slaving away for the army of people we never see. are you out of your mind. this shit should be fucking illegal alright it's modern day slavery innit bruh, if a company wants to pay their engineers to work on open source this is fine, i love open source like java or google closure compiler, but it's real software made by real engineers, but who are all these community freaks who can't spend a 10 seconds on stage in their shitty bogus conferences without ringing the "community" buzzer? you're not my community i fucking hate your guts you're all such dumb womenless imbeciles who justify their lack of social skill by telling themselves that you're doing good by doing open source in your free time - mate nobody gives a shit alrite? don't you want money sex power? you've destroyed everything that was good about good olde open source when it was actually fun, today young people are coerced into slavery at industrial scale, it's literally impossible to make a buck from software as indie unless you build something really big and good, and you can't build anything big without investment and who invests in software nowadays? all the ai "entrepreneurs" are getting fucking golden rained with cash while i have to ask for a 5$ donation? what the actual fuck? who sanctions this? the entire industry is in one collective psychotic delusion, spurred by microsoft who use this army of useful idiots to eliminate all hounour dignity of the profession, drive the abundance and bring about poverty of mind, character, as well as wallet as the natural state of things. fucking amatures of course you love your shitty little communities because you can't achieve anything on your own. you literally have no personality, just one homogenous blob of dumb degenerates who think and act all the same. there used to be a tool called adobe flash builder, i could just buy it, then open and make a web app, all from start to finish in one program, using tutorials of adobe experts on youtube, sure it might have had its pitfals but it was a product - today there's literally no fucking product to make websites. do you people get it? i can't buy a tool that i need to do my job and have to insult myself by downloading some shitty scripts from some shitty unemployed devs and hope my computer doesn't blow up in my face in the process because some freak went off his nut and uploaded some dodgy ass exploit on npm in his package. i really don't like. it's not supposed to be like that. good for me i build by own front/back end. this "community" insanity is just a symptom of industrial degeneration, they try to sell it to us like it's the "bright" communist future but things never been worst, i can't give a shit about functional programming alright i just need to get my job done mate leave me alone you add functional because you don't know how to solve the problem properly, e.g., again adobe flex had mxml where elements had ids and i could just program to id, it was alright but today all this unqualified morons filled the whole space after flash blew up and adobe execs axed flash builder instead of adapting it to js runtime, it was a crime against humanity that set us back to 1000s

My family absolutely did not support me. Throughout my life my parents wanted me to become an accountant (like my sibling) and encouraged me to pursue that. In 8th grade I initially broke the news that I wanted to get into software development and was told "computers won't be around for another 10 years (this was probably around 2010), don't go into something so stupid". For reference, we had 1 family computer up til 2008 which we had limited amounts of time with.

Every year after, up until the end of 12th grade I told them I planned on going into software dev, and they got angrier each time, before finally they stopped speaking to me for a short time over that summer after I told them I had been accepted into university for computer science.

Now, in my final year, they still think i'm throwing my life away. Their disapproval is what has been motivating me the most, to prove to myself that I can support myself and create good things.

Got pulled away from the beauty of code yet again today to moonlight as tech support. Two people in my office got "bitlockered" in the same day... Imagine turning on your computer and finding out it needs a bitlocker recovery key when you never enabled bitlocker. Thanks Windows 10 + Dell.

Cars

I love classic cars because of their simplicity.

I don’t want to remove dozens parts, need computer or call support to fix simple car problem.

Mechanical solutions were good and reliable in some of the old cars so we can still renovate them and use them after 50-60 years, we won’t be able to do it with modern cars so we are in fact producing lots of waste.

Today’s car companies are ripping off their customers by providing overcomplicated solutions that prevent customers to repair a car on their own.
And don’t let me start about proprietary car software and protocols.

That’s a big world problem right now.

I was returning something at MicroCenter the other day. The guy in front of me was picking up a laptop be brought in to have fixed. They had replaced the motherboard, and put all his old data on an external drive.

"So what's this?"

"This is an external hard drive. We copied all the data from your laptop onto it and put a fresh install on it."

"So .. how do I get to it?"

"You just plug it in, over USB."

"So how ... how does that work."

This goes on for a while. Shop owner has to start his computer. Plug in the drive. There was a lot of, "So everything that was on here, is now on here?"

The guy had no basic understanding of external hard drives, USB, copying files ... thankfully while the files were copying from the hard drive to his desktop, he said he needed a longer cable to the router so he could put it on the other side of the room. It took the guy behind the desk an unreasonable amount of time to direct him to the isle with the Ethernet cables, but once he did, I was finally able to return my item.

I'm glad I no longer work in desktop support.

lord knows I have missed devrant. my dad dragged me away on business. the hardest part was parting with my PC. I felt it.........

we buy cashew nuts and have them exported for this random Chinese lady. tried discussing about computers to the village boys but none of them understand anything. everyone is surprised I have a whole computer to myself at home, most have never seen any and just nod their heads like they understand 😂😂😂.
my dad wants me to be a produce exporter I keep hearing things like "there's a lot of money here, if you want to start on your own I'll support you". but then it's hard for him to drop a penny so I can buy a proper PC that is used(I just needed something efficient). I kinda feel like this struggle will make my success story much more interesting but then, what if I dont succeed?

This 3 day weekend couldn’t come at a better time! Today has done everything it can to delay it and everything has been a superb annoyance!

It started off with our internal systems going down, a frustratingly tedious project proposal process, our phones went down, off the wall calls to support all day causing them to ask me junk.

As a parting gift the pending windows update and it completely crashed my development VM and corrupted my install of virtual box. I had planed in only working a half day, but worked 6.5 hours, hit traffic al over. Was late to the event.

Not I get here and there’s a bunch of smokers outside and I could reallllllly use a drag. But I’m not gonna. 😒

Just ready to kick back and do non computer things til Tuesday. 😎

A few months ago I applied for an IT Support role managing computer systems for a smaller manufacturing corporation. Now some back story, I'm a recent college grad looking for work and this hit my radar. I did well in the phone interview and really enjoyed the in person interview as well.

However, if I was offered the role I'd be the only person working on their infrastructure. The person who I interviewed with was leaving and thus his position was available. It was kinda strange to interview with the person you'd be replacing.

I started asking questions about their critical infrastructure and how they manage it. Short answer is they don't know.

I asked about off-site disaster recovery. "Oh we back everything up to a 2TB disk and I take it home every day."
I asked "What if that backup fails?"
Their response was "That would suck."

The company decided to go with a managed IT solution instead of me as I don't have the required experience in their eyes. The previous guy left because they we're stuck in their ways.
Yah, no thank you.

Family support (2 phases)

When I was younger my mom bought me a 486 from the cow spotted company.

I didn't do much development as being kinda isolated in computer land didn't really make that easy to understand / do, but I messed with everything else.

At that time (somewhere near the invention of the wheel) just exposure to computers really gave a huge leg up on getting into tech.

Moving on until MUCH later in life I was working in tech, often with developers, but not in development. That company was acquired by an overseas company, the head of the new company appeared on the white house lawn and Trump said this would be great for America jobs ... so of course they laid a huge number of people off just before the acquisition.

I was kinda done with that corner of the industry, no matter how good you are / who you work for it was an area that just sort of decays in in importance. I'd go visit the developers and they'd share their excess free lunches they got each day.

Then I'd go back to my corner of the offices and read an email about how the quarterly crappy ass pizza party (that maybe cost a couple hundred busks) was called off due to "cost cutting".

By this time I've got a family and kids, and I decide to take a chance at starting a new career and they were kind enough to go along with my "sleep, care for family, school, care for family, code, sleep" lifestyle for a number of months.

And it worked out.

/ GIVE: Support the helpless victims of \
\ computer error. /
---------------------------------------
\ ^__^
\ (oo)\_______
(__)\ )\/\
||----w |
|| ||

The old method of how to deal with semi close friends needing support still works:
1) Redirect their call to voice mail.
2) If the mention computer problems, ignore them for now.
3) Call back in at least 4 hours. By then, they've probably solved it using Google.

(Why "semi close friends"? Because if they're close, I take their calls and if they're not close, I'm not their free support service. And if they're close and want a lot of free labour, they'll soon find themselves distant.)

Given a competitive multiplayer simulator game where you can program your own flight computer, what programming model would you like it to support?

- in-game programming with a DSL which can have artificial resource limits to regulate the extent of automation and can maintain the atmosphere of the game in the process of programming

- in-process Webassembly executor which makes artificial resource limits feasible to the extent that people can't just throw image recognition and AI at every problem, but it loses the atmosphere

- API-based unrestricted remote control

Backstory: my father used to work in software development and IT support in companies with medium to large sized networks. I decided to catch up with him a few weeks ago and he asked me thus almighty question

"So if I installed another router in our house, does that mean I can double the amount of traffic going from my computer to the fibre modem?"

All respect has been lost, I was ashamed.

well I start my first dev job in a week and a half. after telling my family I was resigning from my helpdesk support gig, they asked about the pay and didn't understand why the dev job payed more.

I tried to explain it and I think about half of them got it but the older half still just associate it as "computer stuff"

I hate Chrome Books/ ChromeOS. I was recently told that at my job we would be using Chrome Books and I am not excited, chrome os is essentially a mobile software on a real computer, the only redeeming factor is the Linux support in the developer betas.

Chrome books suck.

There's people that should be in jail.

Or at least they should be banned to use a computer. And I'm looking directly at this company that provides a dodgy API, which is just a ton of static XML files hosted behind an apache. One file per language, of course. You want the prices too? Another url. In German? Oh, another url.

Wait, they're working on v3!! Which will support... json! I don't give a damn about json as long as you provide some sanity with your urls godfuckit.

markdown is not good enough! the tools aren't there for non-devs and there's no concordance on moving forward *compatibly* for anything other than headers and __possibly__ lists.

md has been around for years and still no consensus on comments, meta data, css, data imports, etc.

i could never in good faith recommend to a non-dev to use markdown, even though every academic and professional writer from legal to journalism should exclusively be using markdown to write and store their documents. the data portability and ease of search, retrieval, collection, distribution, etc of markdown compared to pdf or docx is enormous. markdown is the hex format of text, the perfect layer of data and visual so that the user and the computer can both operate on text as blocks of data rather than weirdly styled paragraphs that need to be reformatted BY HAND for citation-style or journal format, or paper size. FOR EACH SUBMISSION. Academics literally rewrite their 100-page papers to accommodate up to 10 different submission requirements.

They could be clicking MLA vs Chicago and/or using a journal's stylesheet to recompile for its styles.

Today there is some support from zotero et al to take away some of the pain, but it makes ZERO SENSE for writers to have to keep and store and keep up to date, multiple versions of the same document. Git pull does not exist for them. But the worst part is that git isnt the solution to their problem. They need a compiler more than they need version control. But they also desperately need vcs. They ALL literally have a million files named "dumdum.dumFINAL-3084_lastversion \2020, this one.dum".

They dont have git or anything like it, because they need a line-by-line solution like markdown for git to become effective.

All of writing is basically mired in the fact that people cant even roll up their paragraphs and see what the fuck it is theyre saying. Most writing reads like a long scroll through some nonsense that goes nowhere. Like this rant. but the point is that markdown and line-by line editing actually produces more logically sound writing. You start to think in terms of defining ideas in blocks, ... like code.

"hey, can you help me doing this on the phone?"
"hey, do you know what,'s wrong with my computer "
And so on...
I am no tech support.
First world problems, I know 😑

Basic tech support scenario :
- hey I have some problems with my computer, could you come over here and help me?
Once there:
- yeah I can't open my emails

Status: Got off hour+ long call with provider teir2 tech support because their "sync service" isn't syncing. "It's all cloud controlled" they tell me. Whatever.

It does have the ability to install a Windows service to do the needful! 🎉

However the program that does the actual syncing is the "launcher" application, and the service's only job is to tell the launcher to run. 🤦‍♂️

Their assumption is that there will be a user that gets smacked in the face with a UAC prompt when they first log in and just shrug it away. Which is the Launcher application.

The sync service is not capable of running the sync application without a desktop session I guess?

MOTHERTRUCKERS do you understand what the point of a Windows Service is?!?

I tried relating this situation to how Windows Update works: It will update whenever the fuck it wants without the user doing anything because of the Service, and you only configure the service with the Control Panel/Settings App. You don't need the Control Panel/Settings App running in order for Windows Update to work, but it's there for status info and configuration.

Anyways, this software does not do that. It apparently *requires* both the service AND the launcher program running in order to work. Not work properly, to work *at all*.

Anyways, It's installed on a computer that's not normally logged into, but is always on (where other "always needs to be running" programs live). Normally the hackaround would be to launch the program via Scheduled Task.

This program apparently does not want to run as a scheduled task, or the Task Scheduler is being stupid and can't figure out "Hey, it's time to run this program. Do it!". Naturally it runs if told manually.

The fact that I'm even doing this at all is stupid, but even more infuriating is that it's just not working unattended. You know, what the service should be doing. But no, the service runs happily all alone, doing nothing of note, while Task Scheduler sucks its stick running OneDrive installer but not the launcher program.

Pluckin' donuts...

At work we've been having problems with printers... Like anyone that has to deal with printers.

They kept disappearing and reappearing for users on every log on.

We got a support contact with Microsoft because it was group policy doing it.

Their final solution (after weeks of remote sessions and long phone calls) is to install pstools on every machine, and run about 7 commands as the system user to delete and then re add registry keys.

ON EVERY LOG ON AND LOG OFF. WTF...

This is an educational institution where "computer hacking" is taught... It's not gonna take long before someone realises that pstools is installed...

I work for a particular tech company doing chat based support where I troubleshoot a certain email application.

And one of the most common phrases I get is: "Hey Mister IT Guy, I am suddenly missing all of my contacts and Calendars. This super sucks! I had to rebuild my email profile to make my email work again!".

I really wish when they teach computer literacy in school they drilled "Learn How To Back Up Your Junk" more so when stuff like this happens I can get them back up and running in 10 minutes instead of telling the user they are going to have spend hours rebuilding their calendar and contacts.

Why do people use fucking IE/Edge, that makes Styling so fucking complicated, half of the things are not fucking supported, and these fucking clients want support for those damn fucking piece of shit browsers.
I just want to blow up every fucking computer which still has no other browser Except those pieces of shit.

WARNING - a lot of text.
I am open for questions and discussions :)

I am not an education program specialist and I can't decide what's best for everyone. It is hard process of managing the prigram which is going through a lot of instances.
Computer Science.
Speaking about schools: regular schools does not prepare computer scientists. I have a lot of thoughts abouth whether we need or do NOT need such amount of knowledge in some subjects, but that's completely different story. Back to cs.
The main problem is that IT sphere evolves exceedingly fast (compared to others) and education system adaptation is honestly too slow.
SC studies in schools needs to be reformed almost every year to accept updates and corrections, but education system in most countries does not support that, thats the main problem. In basic course, which is for everyone I'd suggest to tell about brief computer usage, like office, OS basics, etc. But not only MS stuff... Linux is no more that nerdy stuff from 90', it's evolved and ready to use OS for everyone. So basic OS tour, like wtf is MAC, Linux (you can show Ubuntu/Mint, etc - the easy stuff) would be great... Also, show students cloud technologies. Like, you have an option to do *that* in your browser! And, yeah, classy stuff like what's USB and what's MB/GB and other basic stuff.. not digging into it for 6 months, but just brief overview wuth some useful info... Everyone had seen a PC by the time they are studying cs anyway.. and somewhere at the end we can introduce programming, what you can do with it and maybe hello world in whatever language, but no more.. 'cause it's still class for everyone, no need to explain stars there.
For last years, where shit's getting serious, like where you can choose: study cs or not - there we can teach programming. In my country it's 2 years. It's possible to cover OOP principles of +/- modern language (Java or C++ is not bad too, maybe even GO, whatever, that's not me who will decide it. Point that it's not from 70') + VCS + sime real world app like simplified, but still functional bookstore managing app.
That's about schools.

Speaking about universities - logic isbthe same. It needs to be modern and accept corrections and updates every year. And now it depends on what you're studying there. Are you going to have software engineering diploma or business system analyst...
Generally speaking, for developers - we need more real world scenarios and I guess, some technologies and frameworks. Ofc, theory too, but not that stuff from 1980. Come-on, nowadays nobody specifies 1 functional requirement in several pages and, generally, nobody is writing that specification for 2 years. Product becomes obsolete and it's haven't even started yet.
Everything changes, whether it is how we write specification documents, or literally anything else in IT.

Once more, morale: update CS program yearly, goddammit

How to do it - it's the whole another topic.

Thank you for reading.

So today i had to visit this banks site to do updation on a document but for some reason the modal dialogue that was supposed to open was not working and i couldn't continue to next step.

On an attempt to contact customer support, i browsed the site for relevant details. As i do that, i observed this site is so shitty that it can't even properly render on Google Chrome! It was an horrific experience finding info in that site.

Finally found the customer support form and as I clicked the "submit" it didn't give any feedback whether it was processing or not. After like over a minute of uncertainty, it got redirected to a 404 page.

Frustrated, I went on to their twitter and I almost tweeted calling out their terrible web developer team.

But, my instinct told me to calm my titties and i tweeted a regular confused user tweet.

Got their attention and few hrs later i got a phone call from someone working there. He didn't sound like a customer service representative from the way he spoke. He told it was an issue with their website and had fixed it. I tried again as he was on the line but it was not working for me. And then i shared screenshot of the issue. He tested it again and said it was working for them. Still not working for me. ( Probably cache issue on my end ). Thought he would suggest to clear cache and try. But he asked me to try on another computer since it was working for him.

As i searched for a another system, i got a call from customer support guy and he said he will do the update on their end and told me to tell details. Since the info was not that sensitive in nature, I went with it.

Pretty sure the other guy i talked to was a developer.

This made me think - had i tweeted out a mean tweet calling out their shitty website it would have been probably awkward talking to him - I'd have to be mean again. It could've ruined his day, maybe he was under pressure from his pm that he had to make the phone call. He probably hates his job already managing that shitty legacy code..

I don't know - either way, I'm glad i was able to keep myself calm and not be a source of negative energy.

Anyone know private/encrypted p2p network drive app (best would be opensource) between devices in the internet, with multiple user support, invite only ?

It should work behind nat so need use some 3rd party hole punching server for handshakes.

Let’s say I got a movie I want to share with my friend but instead of him downloading it, I would stream it directly from my device and my friend would open it using ex vlc.

Same with other files, on computer can be mounted as network drive.
Or small app with drag drop or cli to add / remove shared directories.

Can be raspberry pi device.

Thinking more, it should work like vpn network but with tunnels between computers.

Can it be done using ipfs ?

8 years old, first computer. 12 tears old first laptop. Around the time of bebo, I started messing with Photoshop making skins, then I made a website to put these skins on, after that I became involved with the SMF message board software, offering support, creating mods and themes. Eventually started working with individuals and businesses designing and building there websites, went to college got a taste of Java & vB, continued onto a degree and now I can program in Java, vB, C#, C, Javascript/Coffeescript, Node, PHP, Python and Bash with experience with too many libraries and frameworks to count, at 24 years of age going into the last year of my degree. I never really realised I wanted to become a dev. I just kind of naturally progressed into it.

Interned at a company where i was developing desktop applications and also taking care of user support (general user support, nothing to do with the software i was developing).

Do you know how frustrating it is to get off your desk and leave an unfinished line of code just to go and find out that the 'my computer froze' issue was simply an improperly plugged in mouse. 😠😠

Fart on you user

!rant
My boss has influenced me the most at work. He was the first person to introduce me to software development. Though I'm self-taught since, I still owe him my career. Now I teach support techs and junior devs how to code, as well as oversee the architecture of major systems. It's crazy to think now that my computer building hobby would turn into something like this, and it's all because someone convinced me to try what I thought would be terribly boring.

"Dear TitanLannister : You are in the final year. A lot of shit is happening around u. its now time to make a career and take tough decisions. What would you do?"

CHOICE 1: COMPETITIVE
>>>>background : "a lot of super companies like wallmart, fb, amazon, ms, google,.. etc simply takes a straight coding test for fresher placement. They ask tough bad ass level questions, but with right guidance, a hell ton of dedicated hours of coding, and making it to the top of various coding tests could make you a potential candidate"
>>>>+ve points :
- "You got the teachers and professionals with great experience to guide you"
- "a dream job come true.you can go there and join teams that interests you"
- "it was your first exposure to computer world. maybe you would like doing it again, after 4 years"
>>>> -ve points:
- "You have always been an average 70 percentile guy. The task requires 2000-3000 hours of coding an year. it will be hard and you always grow bored out of this pretty quickly"
- "Even If you did that , you stand a lesser chance because your maths is shitty.There are millions running in this race with brains faster than your IDE"
- "your college will riot with you because they expect 75% attendance"
- "You are virtually out of college placements, in which , even though shitty companies come and offer even shittier 4LPA packages($6000 per annum), would take a tough logical/aptitude based test for which you won't be able to prepare"

CHOICE 2: PROFESSIONAL WORK
>>>>background: "you always wanted to create something , and therefore you started taking android based courses. you have been doing android for over 2 years and today you know a lot of things in android. you might be good in other professional lines like web dev, data analytics, ml,ai, etc too if you give time to that"
>>>>+ve points :
- "you will love doing this, you always did"
- "With the support of a good team, you will always be able to complete tasks and build new things quickly"
- "Start ups might offer you the placement, they always need students with some good exposure"
>>>>-ve points :
- "Every established company which provides interesting dev work takes their first round as coding, and do not considers your extra curricular dev work. So you are placing your all hopes in 1 good start up with super offerings that would somehow be amazed by your average profile and offer you a position"
- "start ups are well, startups and may not offer a job security as strong as est. companies"
- "You are probably not as awesome dev as you think you are. for 2 years, you have only learned the concepts , and not launched more than 1 shitty app and a few open source work"

CHOICE 3: NON CODING
>>>>background: "companies coming in college placements have 1-2 rounds of aptitude,logical reasoning , analysis based questions and other non tech tests. There are also online tests available like elitmus,AMCAT, etc which, when cleared with good marks help receive placements from decent established companies like TCS, infosys, accenture,etc"
>>>>+ve points :
- "you will eventually get placed from college, or online tests"
- "there will be a job security, as most of these companies bonds the person for 2-3 years"
>>>> -ve points:
- "You really don't like this. These companies are low profile consultant/services based companies which would put you in any area: from testing to sales, and job offers are again $5000-6000 per annum at max"
- "Since it includes college, the other factors like your average cgpa and 1 backlog will play an opposing role"
- "Again, you are a 70 percentile avg guy. who knows you might not able to crack even these simple tests"

Ugh... I am fucking confused. Please be me, and help.The things that i wrote about myself are true, but the things that i assumed about super companies, start ups or low profile companies might not be correct, these points comes from my limited knowledge ,terrified and confused brain, after all.
:(

Customer Service(cs): clients complaining our site crashes on their computer

Support: they dont have enough resources, its their computer

CS: customers still complaining, how do we fix this?

Support: tell them to get a better computer

CS: lets borrow their information and see whats going on

Support: reluctantly moves customer data over

CS: I dont see anything wrong here. It works just fine

Support: ... ... ...

!rant
TL;DR - not sure if I should take a full-time gig at my current pretty good job, or go do an internship with AWS for the summer.

Needing some wizened development career advice, guys. I am coming to a small crossroads at the moment.

I am in my last year of school getting a BS in Computer Science. I love it. I had a pretty sweet job at a cool startup, until recently, when they were bought by a bigger company. This turned out to still be alright though, since they hired everyone on to the new company to keep our codebase alive and well (it's a pretty good product that they don't want to get rid of). Except they hired me as an Intern instead, which I thought was weird, but they said that's normally what they do with peeps that are still in school. Whatevs. But then I got offered an internship at some company called Amazon Web Services to be a Systems Analyst Intern (basically cloud support engineering from the sounds of it). And then I told the cats at the new company that I was considering this internship and they started saying they'd consider giving me full-time. And they didn't want to lose me.

Well... my thing is that both are tempting. Like the company that'd offer me a full-time gig would be cool because I'd get to keep working on the projects I'm currently on and I'd be immersed in a good development cycle and whatnot. Probably more full-stack programming, which I like a good bit and want to master more of. The Amazon thing seems cool, but I worry that it'd be more of a support gig. And as well as they pay, I may not get as good of development experience. Granted I was told I could definitely get into scripting to automate various things. But I just don't know how much would actually be that. Except having Amazon on my resume would likely be pretty great to have also coming out of graduation.

Down yet another avenue of thought, the AWS internship would only be for a few months in the Summer. So there's a chance I could come back and I could get my old job back. But maybe they would see me as disloyal or something and not want me to come back. I would also likely forfeit my retention bonus (which is an ok amount, but not a deal-breaker and it's spread out over 3 years) for staying on with the company after the acquisition.

I just don't know. Would it be better to stay where I'm at or go on a wild adventure over the summer? Help me, DevRant Kenobi you're my only hope...

Sometimes I think I am a weird nerd, one day I was writing something inside Ubuntu VM for practicing some DSP tech with Python environment on my office computer, someone DM me asking for tech support so I have to pause and go to figure it out. I wanna make some version control or backup stuffs to my little tiny cute .py files, so that I can pick it up when I was at home. And I just plugged my udisk in Ubuntu, copied those files to it, and switched USB port control permission to Windows, and finally git to commit. Actually the next time when I continued to write it at home, I hesitated for a while, should I pull it from git or just take out that udisk from my backpack? #IThinkShareFoldersAreUglyAndDirty
#ButWhyDidICommitUnderWindows?

Question for Support:
What are the recommended system specifications for [X]. We have a client using a laptop with an [BEEFY-CPU] and 32 GB of RAM and your program hits 100% on both resources when this program is used.

Answer by Support:
Those specs look above our recommendations. Programs using 100% of computing availability is a good thing and it means that it is functioning correctly. Of course if they have a more powerful computer it will run faster, but I would say that they are well positioned.